I also got a charge from this company for the exact same amount of $31.98 that other people reporting. Luckily it didn't make my account negative, and my credit union was fabulous about taking my complaint and helping me file the paperwork to stop this company and reverse the unauthorized charge. Attempting to call this company is a waste of time. From my cell it said "subscriber unavailable" and from my landline it just rang and rang. I never got through to anyone and know that I didn't authorize this charge as I am super compulsive about my checking account. I hope no one else gets money stolen from this company but if you do, notify your financial institution available. I think it's the policy of most banks/credit unions that you are never liable for fraudulent charges or other charges incurred as a result of the fraud. If they don't reverse it for you I'd go bank shopping for xmas.