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iDealing / Awful service

1 United States
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I had a Maxi ISA with Idealing and transferring it to another provider was a nightmare no communication no documentation and they charged me a £60 transfer fee. They took a full 30 days to transfer a cash balance only. At the moment I am trying to get them to confirm in writing that they have charged me £60 to do the transfer as my new provider will refund the charge.Based on my experience trying to leave Idealing.


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