Ideal Image reviews and complaints 347
Keywords
customer service contract money refund consultation appointment treatment botox laser hair removal service company ultherapy issue receptionist schedule calling visit location results treatedNewest Ideal Image reviews and complaints
moveable thefe
Ideal Image guaranteed me hair removeal at 3800.00. They gave me laser the same day of consultation 1 week after a wax. They advs me not to shave. For 3 -4 treatment i burned with blister on my face and additional hairs continued to grow, finaling during the last 2 treatment after a year of this. hair continued to grow an then they said I must have hormones issues. My last treatment, I was advsd some people in work for some it does, and they could not guarantee me 100 90 or 80 70 percent. I advised my decrease is 60 percent however its a decrease like a wax, when I came in I had a face full of hair, very depressing after all most two years. They gave me an option of 3 more treatments but now could not guarantee me or a refund. I advs i would take the refund. I recvd a call no refund however 3 more painful treatment . I advsd I would just go back to waxing at 15.00 every 3 month, she agreed and refuse my last treatment. Now Im out of 3800K and facial hair is still growing . I need help. They didnt even offer to give me half. but more painful treatment that obviiously doesnt work after 2 years. I need help.
dishonest and unethical
Ideal image advertised heavily on most local radio stations. They advertised 50% for the month. When I called to get an idea of cost, the salesperson stated that every package is individual because everyone is different and there was no way she could give me an idea of cost; she could set up a free consultation. I had a consultation to have my underarm hair removed. She quoted me $1990 as the promotional 50% price and stated that it was the typical. She stated that it is 9 treatments, making it reasonable to believe that this was the typical process, not an individualized product. She printed out the contract and pointed out the places I needed to sign. I scanned over it asking a few questions. I should have read word for word. I asked if I could cancel anytime and she said I could. I chose to cancel after my first treatment because of the irritation to my skin. What she did not tell me, was that when I cancel, they charge way more for the single session than the original agreed pricing. Not to mention it took 3 days and over 10 phone calls to even get her on the phone! Ideal image is only out for money. They do not care about their clients. Proof positive... The cancelation contract makes you agree to not mention the contract or any of the situations surrounding the cancellation to any person or entity (Yes, I may be breaching my contract right now). I've not heard any unpaid positive endorsement for this company. I was a fool that failed to do adequate research and it cost me $398.
The complaint has been investigated and resolved to the customer’s satisfaction.
On November 17, 2021 I had consultation only and paid some money to block that deal but same day i decided not to moving forward because i did not satisfied with her deal. Consultant said yes i will give your money back but never did and never responded to me and never picked my calls. I have spoke with multiple reps and they keep delivering my message to her but she never get back to me. I asked every reps for my money back but they said only Manager and consultant can do but no one doing it. Its been more then 3 months now but no luck. My case is open with high priority but still no one taking action.
They are giving hard time to customers and not thinking about their business which is unethical also lying for so many things. I am done with them
Can someone tell me how i can get my money back.
I went in for a consultation 7/30 and did apply for a line of credit thinking that I would eventually have something done but I ultimately decided not to have the procedure. I was told that I had already paid for the procedure and would not get a refund because I signed a contract. 1. I was never told I was signing a contract 2. I was never provided with any contract 3. Even if I did how can you justify charging someone $3, 375.00 for a procedure they never had ? This place is a nightmare and needs to be out of business!
How is their lip injection treatment? Anyone have an experience?
I am astonished that they are being advertised on many of our local radio stations. Unfortunately I did not do my research. I am very fair skinned and have very light hair after my first treatment I was advised that it would probably not work on me because my hair was to light. They refused to refund my money and let me out of my contract. I will contact every person that I can think of from the Attorney General to people on the street until Oklahoma knows this business should be shut down! We live in a great State and Ideal Image does not belong here!
Be glad that's all they got from you. I spent five grand, went to ask my treatments and had every single hair grow back within four months. I was told repeatedly by then that they were permanent for getting rid of up to 90 percent of the hair. There's no way I would have done their treatments knowing it was never going to work. Completely unethical business.
We apologize that you did not enjoy your experience with us. Ideal Image strives to provide the best customer service to our guests. If you have any questions or concerns, please feel free to contact our Customer Service Department at [protected] so that we may work to improve your guest experience.
horrible service
After all my sessions and my complete payment of $5000.00 for 6 different areas of treatment, I have been told that the hair that remains is considered not treatable hair. Its funny, when I was signing up and paying a large down payment, they guaranteed that this was a permanent hair removal treatment. So after all of the treatments and expressing my concern that the treatments still were not working, they want me to pay more, to have the hair permanently removed. I want a refund! Some one needs to file a class action lawsuit!
Liars, scam, cheaters. Told many things, delivered none and they even admitted that they changed their agreement with me. I say we sue them for false advertising and breech of contract.
THis was horrible the people are nice. the service is fraud
I had the exact same problem. Ideal Image is a joke. And a very painful and costly one at that. Not only did I spend over $4, 000 I didnt lose any hair at all but because they went onto different spots that didnt need any lasering, it like shaving, only made the hair grow more. My problem is 100 times worse than it was beforing entering this hell hole.
incompetence
Ideal Image Complaints & Reviews - Horror Story
Review all Ideal Image complaints
Ideal Image
Posted: 2012-03-06 by john.s.lysle
Horror Story
Complaint Rating:
Company information:
Ideal Image
United States
idealimage.com
Here's my story:
My roommate and I were very excited to get laser hair removal so we searched for a bunch of place in Sarasota & Bradenton. We wanted to go to a place with reputation because it is our skin and health what we were going to deal with. After looking around we found an Ideal Image office in Bradenton, FL (the one on University Parkway). I was the first one to get an appointment so I showed up and met with Danielle, the sales rep. She pretty much sold me on the idea of signing a contract, which she never explained in detailed. She said so many good things about the company and their laser but she avoided main points in the contract and of course hidden charges. She even got me a loan for $5000 with Chase...I was never informed of that either. When I went to my first appointment, the laser specialist was rushing, didn't care about doing it right and in detailed. Also, the laser damaged my skin. After this horrible experience, I decided to cancel the service but Ideal Image refused to do it. They even declined to reimburse me for the treatments I hadn't even received yet. No matter what I said, they declined to send the money Chase paid in advanced for the treatments.
Due to their reluctance, I decided to file a formal complaint with Chase. Chase spoke with Ideal Image multiple times and at the end Ideal Image said that they will reimburse the money for the treatments I didn't use. When I called Chase, they said that Ideal Image reimbursed everything but $680, which they claimed they charged me for the first treatment. I was very upset and faxed them copy of my contract, which stated my first treatment was only $187. Chase agreed with my claim; however, they said Ideal Image said that because I cancelled the contract I was not eligible for the discounts anymore so they decided to charge me full price. After dealing with Chase and Ideal Image for a month and a half I gave up and paid the balance in full. I have never been so disappointed and upset with a company as I was with Ideal Image. I will never recommend or even consider going back. I understand that Ideal Image is a franchise so every owner is different; however, Corporate should not let these kind of people run under the business name. I was scammed and now I have a horrible image of the company. Of course my roommate never went to her appointment...
The complaint has been investigated and resolved to the customer’s satisfaction.
You should have contacted Corporate. I wouldn't have even bothered with the sales rep not he owner of the establishment because obviously they hired those scummy people for a reason.. Corporate would have gotten you out of the contract and you would have ALL your money back in your pocket. Do your research next time and contact head quarters and the ONLY THE PEOPLE AT THE TOP. They don't have time for coolness and would have order a cancelation of the contract immediately.
We apologize that you did not enjoy your experience with us. Ideal Image strives to provide the best customer service to our guests. If you have any questions or concerns, please feel free to contact our Customer Service Department at [protected] so that we may work to improve your guest experience.
false positive claims
Please note the obvious false claims all positive and within days of each other on this site. People don't go to a complaints board to write positive reviews about their experience. It is clearly a representative from Ideal Image trying to cover all of the bad reviews they get. Get Real Ideal Image and let your customers review you honestly and quit falsifying your own reviews. It's soooooo obvious.
The complaint has been investigated and resolved to the customer’s satisfaction.
love love love
Love Love Love! Before I started my treatments I had major ingrown hairs to the point that I had scars. Now I have had 3 treatments on my bikini and underarms the ingrown hairs have stopped and the scars are going away. I would recommend this to ANYONE who has had issues with irritation and ingrown hairs. Plus the girls that work there are super nice and always make me feel comfortable. I can’t wait to start my legs!
great experience
I have been extremely impressed with Ideal Image from my first consult to all of my treatments. I am halfway thru my treatment and I'm beyond happy with my results. I never expected the process to be so easy. Everyone I have worked with there has been professional, kind and have been able to answer all of my questions. I would recommend this product/service to anyone!
The complaint has been investigated and resolved to the customer’s satisfaction.
laser hair removal
I was very surprised at the complaints but happy to see some compliments too. I first went to Ideal Image because I had ingrown hairs and shaving or waxing my bikini area was painful. I was so happy with the results that I added another area recently. I love going to my appointment because I am in and out in a flash (not like the waiting I've experienced in other settings where I wait in the waiting room after checking in then wait in the examination room). I love the way my skin feels and looks so no regrets here.
I looked into laser hair removal for a few years. I went to a consultation at Ideal Image and knew I was at the right place. They were very knowledgeable and from the time I called to the time I went for my first treatment, everyone was amazing and very helpful. It was not the cheapest place I found, but it they seemed like the only place that really knew what what going on and experts. I liked the fact that laser hair removal was all they do, and they are not a med spa, or a doctor trying to make more money by adding this on.
I have had 3 treatments and seen great results so far. I even had the consultant I originally met with (Shannon) sit down with me and ask how I was doing. It is really nice that they have good service. I have seen some complaints, but have nothing but wonderful things to say about this company.
Like everyone else out there, I was always opening up the groupon, and living social deals, and jumping on the "fantastic deals" I bought one laser hair removal deal, only to find out that they didn't have the machine yet! They were trying to get some money together to get a gentle lase machine. They had an IPL machine that they said that could treat me with if I didn't want to wait till they had the right machine. Guess what, they still don't have the machine yet!
I don't know about you, but I love a good deal, I paid $200 for nothing! A. K.A. "Sucky deal!" I fought it and got my money back, but I'm not wasting my time again for false deals.
I finally broke down and called Ideal Image. I had heard from my friend that they were pricey, but they actually have machine's and they work! The girl who did the consultation was really nice. I wasn't comfortable about my hair issues. She introduced me to the nurses that do the treatments, explained how everything works, showed me the machines and had the nurse come in to see how treatable I was. I found out that I was not a candidate for the area that I wanted to treat. She said that there was no way that they will treat something that would have poor results. The other place told me that I would have great results! The other place just wanted my money! They didn't care about me at all! What jerks!
Well, this story has a happy ending. Well, almost... I still have hair on the area that isn't treatable. But, I am LOVING the treatments that I have started with on my bikini and underarms with Ideal Image! I am on my 4th treatment, and the hair is soo thin and with each treatment, there is less and less hair left! I know that they are more expensive than the cheap places, but I wouldn't go anywhere else. With the monthly payment plan, it is actually about the same price that I was paying for waxing anyway.
Please call them and listen to what they have to say! Ideal Image will honestly let you know if you are not treatable, and if you are treatable, you will love not having to shave!
customer service
I'm a current customer at Ideal Image in Plano and wanted to post about the level of customer service I have received at Ideal Image. I have really sensitive skin and was really worried about the laser hurting. When I went in for my sessions, my tech was really great at explaining everything to me and going slowly. She even gave me squeezie balls so I could focus through the pain.
But the best part now is that I don't have to shave and I don't have red bumps anymore. I am very happy.
The tech didn't have to be so patient with me but she was, and that says a lot for her customer service.
The complaint has been investigated and resolved to the customer’s satisfaction.
They are very nice when you go in and things seem to be going okay. Just wait until all the hair grows back and you've paid 5, 000.00 for nothing. They won't be so nice then. They will avoid your calls. They will make up excuses. Everything but make things right for lying to you in the first place. You go in as a consumer and the place seems reputable, the people seem professional and caring. Professional and caring scam artists.
love my results! permanent!
I started going to ideal image in charlotte over a year ago. After my treatments I no longer have to shave my underarms! Ever. The dark grey area is gone, its really smooth and I have nice skin there now. My bikini area is just the same. No longer an issue. If you've ever had a bikini wax, now that is painful and you know what... It doesn't last. This is a more permanent solution. You don't have to let area grow out first (Nice for the bathingsuit months) plus no downtime after. I can have a treatment and get right into a bathing suit. (Or go back to work and not have any issues.) I highly recommend the team in charlotte. The girls in the office by southpark are really helpful and sweet. Its one of the best things i've ever done for myself. It's really given me more time, freedom, less embarassment, and worry! Thanks ideal image!
comment
I just wanted to take a moment and say that my experience with the Palm Harbor Ideal Image has been wonderful from start to finish! The person I initially spoke with on the phone was very helpful in scheduling an appointment and gave me some reassurance about my areas of concern.
When I came in to the office for my consultation, the staff at the front were so welcoming and friendly, I was immediately at ease. Stephanie, the consultant, introduced herself and took me on a tour of the center. She was very warm and friendly, sharing her personal experience with the treatment and even showed me how smooth and hair-free her legs were! I was very embarrassed about my own areas since they were so personal that my own family didn't even know what I was going through. To my humiliation, the hair on my upper lip and chin had gotten so out of control that I had been reduced to shaving my face like a man! I would lock the door to the bathroom so no one could discover my horrible secret! Stephanie made me feel very comfortable with the process and explained that these are very common areas for women. The part that was most encouraging was finding out that I would never have to grow the hair out and I would be hair-free through most of the process!
Victoria, who does my treatments, is one of the sweetest people I've ever met and so professional! We chat and laugh through the treatment so it goes very quickly with very little discomfort. I've completed 5 treatments so far and I still have the 4 free follow up visits left. The amazing thing is that I don't have to shave anymore and my face is so smooth and soft now! No more hiding in the bathroom and no more five o'clock shadow. I can even let my husband touch my face again! This experience has changed my life and I would recommend it to anyone thinking about it. I wish I had done it years ago. To the staff at Palm Harbor Ideal Image, a million times thank you!
Another fake review to advertise this company. DON'T BELIEVE THEM!
positive review
Ideal Imagine is the best place in the area for laser hair removal. Prior to signing up with them, I thought doctors' offices would be the best place for laser hair removal. However, I soon learned that most rent lasers and do not use the highest quality machines. At Ideal Imagine, they own all their machines and customize the machine type/settings according to your personal needs so that you get optimal results. At my initial consultation, Astri spent over an hour answering all my questions, showing me the equipment, and explaining the process. I've been receiving treatments over a year now and am very satisfied with the quality and customer service I receive at every visit. Megan, a PA and my treatment provider, is amazing. She is very attentive to my comfort level, efficient, excellent at her job, accommodating, and always available to answer my questions via phone or email. For example, I remembered the day of my treatment that I needed a prescription for a cream prior to the treatment that day. I emailed her and she was able to call in the prescription that morning. I also have a very busy schedule and Megan is always adjusting her schedule to ensure that I am able to keep with my scheduled treatment plan. The front office staff are very friendly, they always offer you water when you walk in and are patient when making your appointments. Finally, the results are incredible! I've been very impressed and enjoying not needed to shave/wax. Ideal Image stands by their service. Some of the areas I'm doing have been resistant to treatment so Ideal Image offered to add several more complimentary treatments to ensure I receive the best possible results.
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a BS review and not a complaint. This forum is for complaints not advertisement for your business!
Ideal Image - horror story
Here's my story: My roommate and I were very excited to get laser hair removal so we searched for a bunch of place in Sarasota & Bradenton. We wanted to go to a place with reputation because it is our skin and health what we were going to deal with. After looking around we found an Ideal Image office in Bradenton, FL (the one on University Parkway). I wa...
Read full review of Ideal Image and 23 commentshighly recommend
I will definitely recommend Ideal Image of Colleyville to all of my friends and family! Their customer service is outstanding. My consultation was very informative and left me with a knowledge of laser hair removal. My consultant was very knowledgeable and friendly. I purchased my package on the same day as my consultation and was actually treated the same day! The treatment provider was very friendly and made me feel comfortable during the entire treatment. I have been to other Laser Hair Removal consults and this one by far was the most professional. I actually had results after my first treatment! I am extremely happy with my decision to go with Ideal Image of Colleyville!
The complaint has been investigated and resolved to the customer’s satisfaction.
compliment
This is not a complaint, but a compliment! I love Ideal Image! Do not waste your time or money on groupons and spas, no one gives results like Ideal Image! The nurses are so professional and they really care about my results, and my results are fantastic! I have had 4 sessions on my underarms, bikini line and my legs and I have STOPPED shaving. This really worked for me and I was really worried because the spas did not work in the past. The prices are a totally worth the service and the results, I think that I am getting every penny of what I am paying for! The staff is really nice, the place is super clean and I love it. If you want laser hair removal go to ideal image in Arlington.
The complaint has been investigated and resolved to the customer’s satisfaction.
This is not a complaint but a praise! I love my experience with Ideal Image. Everything I have experienced has been exactly what was sold to me. Donita, the sales consultant, was very informative and made it very easy to talk about where I wanted to get my hair removed. Since, having my lip and chin I have decided to do my bikini. The service was so good, I am confident my next procedure will be just as successful. Since, having laser hair removal I am more confident about being up close to people. I don't have to worry about any more embarrassing facial hair. Thanks Ideal Image!
don't fall for other places "cheap" prices
Like everyone else out there, I was always opening up the groupon, and living social deals, and jumping on the "fantastic deals" I bought one laser hair removal deal, only to find out that they didn't have the machine yet! They were trying to get some money together to get a gentle lase machine. They had an IPL machine that they said that could treat me with if I didn't want to wait till they had the right machine. Guess what, they still don't have the machine yet!
I don't know about you, but I love a good deal, I paid $200 for nothing! A. K.A. "Sucky deal!" I fought it and got my money back, but I'm not wasting my time again for false deals.
I finally broke down and called Ideal Image. I had heard from my friend that they were pricey, but they actually have machine's and they work! The girl who did the consultation was really nice. I wasn't comfortable about my hair issues. She introduced me to the nurses that do the treatments, explained how everything works, showed me the machines and had the nurse come in to see how treatable I was. I found out that I was not a candidate for the area that I wanted to treat. She said that there was no way that they will treat something that would have poor results. The other place told me that I would have great results! The other place just wanted my money! They didn't care about me at all! What jerks!
Well, this story has a happy ending. Well, almost... I still have hair on the area that isn't treatable. But, I am LOVING the treatments that I have started with on my bikini and underarms with Ideal Image! I am on my 4th treatment, and the hair is soo thin and with each treatment, there is less and less hair left! I know that they are more expensive than the cheap places, but I wouldn't go anywhere else. With the monthly payment plan, it is actually about the same price that I was paying for waxing anyway.
Please call them and listen to what they have to say! Ideal Image will honestly let you know if you are not treatable, and if you are treatable, you will love not having to shave!
Groupons are great for certain things, but I would be afraid to use them toward a medical service. I would never want a discount on my body. I am happy to hear you fought and won! It sounds like you also found the right place to go! thank you for sharing your story.
positive review
I have always wanted to laser hair removal as I have BLACK hair and extremely pale skin. I have a lot of peach fuzz and other hair mixed together. A lot of random hair on my face that I would usually spend hours plucking to go out into public and see that there is that REALLY long one I missed. I have tried shaving, waxing, bleaching, plucking...you name it I tried it.
I am now into my 4th session moving on to my 5th. So far I noticed a HUGE difference in certain areas with LARGE portions of dark hair (under arms, Lower Legs, Bikini, down south and some facial areas) I would have to say I see at least a 50-60% reduction in those areas. I have cut down shaving DRAMATICALLY in which I shave at least 2 time a week versus the EVERYDAY I was shaving before. Now I am in the phase that each time you go back they up the lasers. If you think that this wont hurt you are wrong. Certain areas hurt more than others. Its not the worst pain ever but it certainly smarts and if you don't have a higher pain tolerance...good luck. It almost feels like ants biting you along with a rubber band snapping you.
The staff is AWESOME. Its almost worth going there just to see them :) They are so great. I absolutely love them.
So far one of the hardest things for me is to not pluck or bleach anything in between treatments, but now I am to the point where there isn't anything to do that to...I do have peach fuzz in areas, but I knew that was not going to leave...A lot of people complain about it not working. Granted, everyone is different, body chemistry and hair...BUT A LOT OF PEOPLE DON'T FOLLOW THE DIRECTIONS! If they say NO SUN they mean...NO SUN!
Don't pluck, bleach or do anything but shave the hair you want done or else guess what IT WON'T WORK...so STOP COMPLAINING!
The one downfall is that it IS expensive and I wish I could get more areas for how much I paid. I paid in cash and felt like I should get more areas as I paid upfront and for as much as I paid I should get all the areas I wanted done.
Besides that I am excited to continue my process and see how it ends up.
The complaint has been investigated and resolved to the customer’s satisfaction.
This particular establishment did an excellent job with me through out my procedure. Laser Hair Removal and Botox are our specialty! At http://www.medicalspaslasvegas.com, we specialize in Medspa services in Las Vegas, for the fairest prices. Great article, thanks for sharing!
Ideal image is a very professional salon in the Summerlin, NV area. Laser Hair Removal and Botox are our specialty! At http://www.medicalspaslasvegas.com, we specialize in Medspa services in Las Vegas, for the fairest prices. Great article, thanks for sharing!
I agree! Ideal Image in Summerlin is Amazing! They told me everything upfont and made me feel very comfortable when going in for my consult. I have had 6 treatments and I am seriously shaving my legs and bikini 1 time in between appointments! This has changed my Life FOREVER! Thank you to Ideal Image and the staff in Summerlin
great service
As a male looking for information on hair removal, Ideal image of West Hartford and the entire staff provided me with all the answers and i am greatly satisfied with the service and results. The entire process has been exactly what was told and i wish i had done it ten years ago. All the providers have treated me very professionally and my main provider Meghan has answers to any questions i have had and takes pride in her work and is extremely detailed oriented... i would 100% recommend the treatments to any male who wants to be hair free and gain confidence back and change your life forever... Thank you ideal image of West Hartford
A hair free man is a turn off.
staff
bought 9 treatments and have completed 5. My 3rd & 4th were great because I had the sweetest, most thorough technician. I found out she's no longer there. My 1st was bad because a different technician rushed through my treatment & talked to me like I was stupid. My 2nd was also bad, different technician, very rude and impatient. I just had my 5th by another different technician who had no idea what she was doing. I'm afraid she burned me. Overall the atmosphere of the place is moody and unfriendly. Too bad the only person who was kind to me is no longer there because I still have to go back 4 more times.
The complaint has been investigated and resolved to the customer’s satisfaction.
Ideal Image has worked amazingly for me. They are very honest about what your results will be and as far as making an appointment goes, they are extremely flexible and are always willing to fit you in and work around your schedule. I personally recommend Ideal Image (Tampa, Fl) and disagree with all the negative comments.
I had an amazing experience at Ideal Image Tampa, fl. I completely agree with the above. GREAT INVESTMENT FOR YOUR OWN PERSONAL HYGIENE.
I started treatment on my bikini at the Albuquerque location nearly three years ago. I had sugared for years and REALLY had problems with severe ingrowns. It was affecting my relationship with my boyfriend and my self esteem. The ingrowns were also so bad that they frequently required medical treatment. I really didn't know what to do.
As all of my friends can attest, I am the biggest skeptic and the most "thrifty" person around. I did a little bit of research before going into Ideal Image for my consultation. First of all, I was pleased that they only have nurses do treatments. With the severity of my ingrowns, I was really concerned that this would not end well. I went in and felt comfortable right away. The consultant, Kimberly, answered all of my questions (I had a LOT!) and signed me up for the package of nine treatments. I signed up during a promotion, but it was still just under $2000 (which is a LOT for me.) The first treatment was a little painful, but so was the sugaring I had been doing so it wasn't too different. I decided to go ahead and get the numbing cream they offered and that helped a LOT and I would highly suggest it. I was really red and a little bumpy afterward, which they said was normal and meant the hairs reacted well to the laser. I (still skeptical) was worried about the bumps and the hair that looked like it was growing FAST right after treatment (I called and the nurse assured me again that it was normal and that the hair was shedding.) It wasn't until about a month later when the hair had all fallen out that I started to understand that this would be amazing. And 90% of my ingrowns were gone after the first treatment and ALL of them were gone after the second! ALL OF THEM! To me, this was just as important, or more, than the hair being gone.
So after I was done with all of my treatments about 95% of my hair was gone. I was a little surprised it wasn't ALL gone with nine treatments, but seriously, there were maybe 10 hairs I had to go back to get touched up after the nine treatments; I was very happy to pay the $40 to touch those up (less than a waxing appointment!) because I no longer have to deal with the painful, ugly ingrown hairs. It had been over a year since that last touch-up and I have been super smooth since then.
I tell everyone I know about the great results I had Ideal Image. I even tell them I would have paid DOUBLE what I paid (and I really am cheap) because it made such a huge difference in my life. I do not understand how people could not LOVE this. Yes, it is expensive. Yes, there is a big long contract (read what you sign, people!) But I was given realistic expectations and feel I got what I paid for, and then some. If I hadn't just moved to California (where there isn't a location), I would be adding more areas! Please call me when you get an Ideal Image close to San Francisco and I'm all yours!
Ideal Image strives to provide the best customer service to our guests. If you have any questions or concerns, please contact our Customer Service Department at [protected] so that we may work to improve your guest experience.
negligance
Please anyone who has been to ideal image and was injured in anyway please lets ban together I spoke with an attorney and we ban together and form a class action suit against them! They dont care about people just money and the are not even working under the law that they should, so please please anyone and everyone with problems from ideal image please send me emails and lets not let them hurt anymore people! Email address - [protected]@gmail.com
Don't buy into the ideal image corporate bull. They have lawyers on staff to tell you how wrong you are for getting ripped off. Customer service will get you nothing.
Fight back. Most states have consumer protection laws. Regardless of what the contract says, If you were lied to to get you to sign it, it is void. Ban together. It is the only way to make this multi million dollar corporation, quit hurting the American people.
Ideal Image strives to comply with all laws, professional regulations and industry best practices. If you feel your experience has demonstrated less than that, please contact Ideal Image Customer Service directly at [protected] so that we may work to improve your guest experience.
Ideal Image In-depth Review
Overview: Ideal Image is a leading provider of cosmetic services, specializing in laser hair removal and other non-invasive aesthetic treatments. With a history spanning over 20 years, Ideal Image has established itself as a trusted name in the industry.
Services Offered: Ideal Image offers a comprehensive range of services to enhance your beauty and confidence. Their services include laser hair removal, CoolSculpting, Botox and fillers, skin rejuvenation, and more. Each service is designed to deliver effective results and is tailored to meet individual needs. Pricing information and packages are available on their website, ensuring transparency and helping customers choose the best option for their budget.
Customer Experience: Booking appointments with Ideal Image is a breeze, thanks to their user-friendly online booking system. Customers appreciate the convenience and flexibility it offers. Waiting times are minimal, and the overall customer service experience is exceptional. The facilities are clean and professional, creating a comfortable and welcoming environment for clients.
Results and Effectiveness: Ideal Image's treatments and services have proven to be highly effective, as evidenced by the impressive before and after photos and testimonials from satisfied customers. The results are long-lasting, providing clients with the desired outcomes and a high level of satisfaction.
Expertise and Qualifications: The staff and practitioners at Ideal Image are highly qualified and certified in their respective fields. With years of experience and expertise, they are well-equipped to deliver top-notch services. Ideal Image also emphasizes ongoing training to ensure their team stays up-to-date with the latest techniques and technologies, guaranteeing the best possible results for their clients.
Safety and Hygiene: Ideal Image prioritizes safety and adheres to strict protocols and guidelines. Their facilities maintain high standards of cleanliness and sterilization practices. They use only high-quality equipment and products, ensuring the safety and well-being of their clients.
Pricing and Value for Money: Ideal Image is transparent with their pricing, providing customers with a clear understanding of the costs involved. There are no hidden fees or surprises. When compared to competitors in the industry, Ideal Image offers competitive prices without compromising on quality. Customers find the services to be a great value for money, considering the exceptional results achieved.
Accessibility and Convenience: Ideal Image has numerous locations across the country, making their services easily accessible to a wide range of customers. Online booking options make scheduling appointments a breeze, and the extended hours and weekend availability cater to busy individuals.
Customer Reviews and Reputation: Ideal Image has garnered positive reviews and ratings from customers across various sources. Their reputation in the industry is commendable, with many satisfied clients attesting to the quality of their services. Ideal Image takes customer feedback seriously and responds promptly to address any concerns or complaints.
Additional Services and Benefits: In addition to their core services, Ideal Image offers additional perks to enhance the customer experience. They have loyalty programs and referral incentives, rewarding customers for their loyalty and referrals. Financing options and payment plans are also available, making their services more accessible to a wider audience.
Conclusion: Ideal Image is a trusted provider of cosmetic services, offering a wide range of treatments that deliver effective results. With their qualified staff, commitment to safety and hygiene, transparent pricing, and excellent customer service, Ideal Image is highly recommended for those seeking professional and reliable aesthetic solutions.
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Most discussed complaints
Lies 22 (opinions to this review) lies and bad service 5 (opinions to this review) I was doing laser on my face 2 (opinions to this review) Unused services 1 (opinions to this review) Coolsculpting 1 (opinions to this review)Recent comments about Ideal Image company
Cancel my contract with ideal image and cancel my loan agreement with ally lending.Our Commitment
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Use this comments board to leave complaints and reviews about Ideal Image. Discuss the issues you have had with Ideal Image and work with their customer service team to find a resolution.
They try and make you get your first treatment on day of purchase to solidify the sale and not have people leave and research it. This way they can't cancel unless a doctor says you're medically not able to have treatment