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1.4 337 Reviews

Ideal Image Complaints Summary

29 Resolved
297 Unresolved
Our verdict: If considering services from Ideal Image with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Ideal Image reviews & complaints 337

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7:53 am EDT
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Ideal Image worst company

I did pay $1500 for armpits hair removal. They did all laser treatments under contract, but hairs ARE STILL GROWING! No, they will not give you any additional treatments for free in this case. Basically, I waist $1500 for nothing!
Plus they tried to get some extra money from me. At the end, after all treatments were done, they set me up with a "free" extra laser treatment and when I come in for an appointment they say that actually it's not free and I need to pay!
I shut the door and run away from them

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susu11
, US
Sep 08, 2015 5:48 pm EDT
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Yes they have me signed a contract of $2700 and after 24 hours after I found it is a scam they won't refund the 10% I paid in front and they asked me to pay the rest, I am 18 years and don't know what to do! please help.

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11:02 am EDT

Ideal Image scam!

Bottom line: I was told I was the "perfect candidate" for treatments and paid over $4000 for brazilian and lip/chin and after the treatments 0% of the hair is gone. I will be getting ALL of my money back one way or another and as for Danielle Maranro on z100? I will be reaching out to her because she promotes this company saying we never have to shave again and never be embarrased etc etc lifetime results...blah blah. It's all a scam! Don't waste your time and money!

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11:38 pm EDT

Ideal Image scam artists

These people are just the worst! Do not go near this place and if you do never go inside! These people are basically car sales men, you go in thinking your going for a consultant when there only aim is for you to immediately sign there contact binding you to there overpriced package for laser hair removal! Please people don't be fool! Somewhere where your going to spend thousands of money should have flat rate prices the same for everyone in general! You don't know if you need 5 treatments when all your body needs is 3! Second, no wayyy can a price jump from 9, 000$ all the way down to 3-4000$ because of a "sale that's only today"! Thats a high pressured sales tactic from use on their victims! Do not fall for it! Lastly if you do end up signing the contact, you have by law a 48hr grace period to still have it canceled! Treatment or no treatment! Also if you have to get out it past that time, go above their heads by contacting 1. The owner of the establishment 2. The ceo of the company 3. Just any higher up! Do your research to find there emails, contact numbers and get to calling them! Ideal image has sooo many lawsuits already against them for illegal practices they do not want anymore! Best of luck to you all and bother with going to them!

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susu11
, US
Sep 08, 2015 6:04 pm EDT
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Yes they have me signed a contract of $2700 and after 24 hours after I found it is a scam they won't refund the 10% I paid in front and they asked me to pay the rest, I am 18 years and don't know what to do! please help.

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12:00 pm EDT
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Ideal Image scheduling/rudeness

I had used their services a few years ago and in the last year have been battling cancer. I called to schedule a touchup appointment, which I knew I would be paying for. I told the lady scheduling the appointment that I had some regrowth after chemo. She scheduled the appointment for me. When I got there for my appointment, they said they couldn't treat me because it hadn't been long enough since my chemo and radiation. My oncologist said it was fine for me to schedule it. Why would they not have asked a question or two when I mentioned it in the first place? Obviously wasn't listening. Then they were rude about refunding the touchup fee and it took three days to go back into my account. I think they need to offer more training for their staff, and maybe some manners!

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6:21 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Ideal Image - scammers not paying their models

“In Dec. 2013 I signed with Ideal Image Models in Chatsworth, CA. They have only booked me for two shoots. First shoot was B/G, which happened to be with my agent, TJ (Tee Reel). They advanced me the money for my test, which was taken out of my check on the day of the shoot, as well as their 15% commission. The second shoot they booked me for was with...

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9:20 am EST

Ideal Image does not work

My husband has been going to Ideal Image for over 2 years. He paid over $6000 for laser hair removal on his back. He said it is very painful. Ideal Image suggested some numbing cream that he could order and put on before his treatments. He has to order it from Florida for $40. There is only enough for 1 treatment. So he has paid over $6000 plus $40 each visit for the cream. He has not been allowed to take his shirt off when he is outside for the 2 years either. They told him if they see any tan at all on his back or neck they can not do the treatment because it will not work. The whole reason for the hair removal was so that he would be able to take his shirt off in the summertime and not be embarrassed about the hair on his back. He had his last treatment a few months ago and already all of the hair is back. ALL OF IT! He went to them for another visit to show him his back and they said he will have to have more treatments. That means more PAIN & NO SHIRT OFF AGIAN THIS SUMMER. IDEAL IMAGE IS A HUGE RIPOFF. They should not be in business! I wish they would just give us our money back. They advertise that there hair removal is guaranteed. Everyone needs to get together and sue these people for false advertisement and pain and suffering!

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2:35 pm EDT
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Ideal Image buyer beware

Buyer beware!

Ideal image is a complete scam. Their
Advertising is false, misleading and illegal.
Their consultants work on commission and will mislead you, misrepresent
Their services, and outright lie, just to get you to sign their contract. They charge nearly ten thousand dollars, (More
Than 800 dollars per treatment) not caring if their services work for you or
Not.

“not having to shave” is the first of many lies you will be told. I was
Told “you’re going to love not having to shave.” only if it were true! I
Completed all nine required treatments of laser hair removal. (Full legs and
Brazilian) I still have a significant amount of dark hair and need to shave
Every day. I see no difference in the
Amount of hair I have on my legs and bikini area. All of their advertisements say “no more
Shaving, no more waxing, no more stubble, be hair free.” these advertisements are intentionally
Misleading, and outright lies.

I was misled into signing their agreement. I was told because I have light skin and dark
Hair I was an ideal candidate for laser hair removal and would have fantastic
Results. They never assessed my actual
Hair (After all treatments were completed, I learned they should have). I was told by my consultant j*, how jealous
All her friends were when she went on a cruise, because she never had to
Shave. I was repeatedly told I would
Love not shaving. Not once prior to signing the contract, and starting
Treatment, was I told I would ever need to shave again. I was convinced I would be “shave free, ” as
Their advertisements promised. Not until
My third treatment, did they start saying, “you know you may still need to
Occasionally shave”. What? The lies continued. I was told, “you will only need to shave once
A month” and “you will only have like 12 hairs left”. The lies just piled on. As treatment progressed, I expressed more and
More concern.

The contract is only to protect them from lawsuit. The only reason they
Make you sign it is because they know they are intentionally misleading
You. The contract states “laser hair
Removal doesn’t remove blonde, grey or white hair”. But they had just finished telling me how i
Had dark hair, and I would be a perfect candidate. They take away your right to full legal
Representation in a court of law. They protect themselves against class action.
Why? Because they know they are ripping you off.

Two months after my final treatment I wrote to j* to tell her I was
Very unhappy with the results and wanted a refund. I let my hair grow out for 6 days and went in
For an assessment. I was told the
Remaining dark hair was untreatable because it was actually “ash” colored. More lies!
The nurses said the state nurse would contact me in 7-10 days. The state nurse never contacted me yet wrote
In my file she did. Another lie! After a month of no correspondence, I let my
Hair grow out for 2 weeks. The dark hair
Was very obvious. I wrote again to ask for a 2nd assessment. No response!
They just ignored me. They had their money, they simply didn’t care.

I contacted the owners of two independent local salons for 2nd
Opinions. They were both in shock at how
Much dark hair remained after 9 treatments.
They informed me the industry standard is 5-6 treatments. One owner is also an electrolysis. She was able to remove several hairs and
Examine their roots. The roots were
Definitely dark, which means they are treatable. This is evidentiary proof that ideal image’s
Assessment is just another lie.

As of the date of this post, I have written to the corporate office to
Ask for a refund based on the evidence provided by the two independent salon
Owners. I am waiting for their response.
I’m not holding my breath. I hope you
Can learn from my mistake, and save yourself the financial loss, grief, and
Aggravation I have endured.

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Resolved

After correspondence with corporate headquarters, we have come to an amicable solution just before the holidays. I am pleased with the outcome.

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11:59 pm EST
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Ideal Image burns

DO NOT go to Ideal Image! I had the WORST experience I could ever have there. First of all, their prices are ridiculously expensive, but I decided to go there because "you get what you pay for, " or so I thought. I decided I'd go with them because they claimed that their hair removal practice was safe, they have specialized nurses doing the procedures, and have been in business for many years. Wrong! Once I signed up with them, I decided to do the hair removal procedure that same day. During the process, the "nurse" must have used the wrong settings on me because she BURNED me! It was extremely painful during the procedure. I told her that the laser was really hot and that it was really painful, but she ignored me. All she did was rub the area a little bit and told me that it was normal and that most people just don't realize how painful laser hair removal actually is. When she told me that, I thought it was normal for it to be that painful, but obviously it was not. She should have stopped to make sure she was using the correct settings on me, but she didn't. When I returned to show them my burns, all they did was rub some burn cream on me and sent me on my way. I also signed up for a "package deal" and was extremely worried that they wouldn't let me cancel since it was so expensive. At the time, I was thankful they let me cancel the agreement after seeing my burns, but if anyone out there receives bad treatment from them, DO NOT sign the cancellation agreement. It pretty much says that if you cancel the agreement, then you can't sue them and they owe you nothing. All I wanted was to seek medical attention and to get proper care from a professional Dermatologist, but since I signed the agreement, they would not pay for it. This has been the worst experience of my life and I have burn marks to prove it! Whatever you do, do not give them your business. They are liars and have horrible service! Make sure you get the proper treatment, that the laser hair procedure does not burn (it should be hot but not be extremely painful), do your research, ask lots of questions, and make sure you follow ALL of the guidelines they provide you.

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Hair Removal Expert
Hair Removal Expert
Bradford, GB
Jan 11, 2014 5:41 am EST

I didn't have great laser treatment experience either, which is why I now go for organic hair removal cream I can make at home. No pain, no burns, PERMANENT results, cheap.

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8:32 pm EDT
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Ideal Image misleading liars

I am very upset with Ideal Image after my first treatment and a second consultation/evaluation. They are very incompetent when it comes to scheduling appointments. After my first consultation on August 29th, 2013 I was given an appointment time for Thursday October 24th at 7:20pm or 7:40pm. I called ahead of time to confirm my appointment time and to my surprise was not on their schedule at all. Their receptionist wasn't going to be able to reschedule my appointment until November 16. I asked if this delay was going to cause any problems with my results and she assured me that it wouldn't but she was unable to give me an exact time to be there after placing me on hold multiple times. After being on the phone for close to 20 minutes to simply confirm my appointment time I had to get back to work as I had called on a lunch break. The general manager returned my call and advised they would accommodate me for Thursday evening and to call back to confirm that I would be available. I spoke with Ginny and told her I had an appointment elsewhere at 6pm and would not be available until 7:30pm. I told her about my concerns after my first treatment. That I hadn't experienced any decreased hair growth an that I felt like it was possible the treatments wouldn't work with my hair type (I have natural dark blond hair with some auburn tint). She told me that she would brief one of the nurses before my arrival and that she would inform Tammy of the results of my consultation with the nurse. She specifically said Tammy would most likely be gone for the day considering the time I was available to come back in. I arrived at Ideal Image at 7:30 and was surprised that the nurse familiar with my case was unavailable and already in the middle of another treatment. The nurse I saw advised me that from what she saw there was no way I would get the results I thought I had purchased for close to $1800. She also advised that with my skin and hair type they would have to slowly ramp the laser level higher and higher and that some people experience burns. I had specifically asked if this was possible during my first consultation and was told it was impossible to be burned by these lasers as they target only dark hair and cannot burn skin. Furthermore, when I returned home I had a voicemail from Ginny stating she had me down to arrive at 6 or 6:30pm and since I hadn't shown up she was going to assume that I wasn't coming! I couldn't believe it! After we had just discussed me having an appointment elsewhere at 6pm that would prevent me from arriving anytime before 7:30pm. I considering consulting an attorney going forward.

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Cristina marigui
Louisville, US
Apr 25, 2014 1:25 am EDT

Please contact me if you find a lawyer, I been rip off by this "Ideal Image" they are charging me a lot of money and I did not have results with my daugther, she just had 2 treatments and she can not hold the pain of the burns and can't continue with the process and still they are making me paid for that, 50 dollars a month, I am still owe 1K, and I don't think I have to pay for that.
thank you.
marigui2001@aol.com please email me

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8:17 am EDT
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Ideal Image unprofessional and rude

Please stay away from this place. It's a scam to get your money. The first time you arrive everyone is nice and friendly after you sign the contract all of that disappears. I can't believe the level of uncaring attitudes displayed here. The worst part of it all, they cancelled my appointment time claiming to have contacted me. If you need to change the time that I scheduled for myself a good business would make sure they personally got in touch with me. I've never experienced such a thing. This was very inconsiderate, unprofessional and rude. When arriving to the place on my scheduled day the receptionist which is supposed to be the lead receptionist was very rude and unconcerned. I prefer a doctors office where the employees actually care about me and treat me with respect and appreciation. This clearly is not this business! If only I had listened to the many negatives reviews, I would have NEVER chosen this place. If you care about good customer services and a business that respects you as a patient DO NOT GO HERE!

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9:25 am EDT
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Ideal Image moveable thefe

Ideal Image guaranteed me hair removeal at 3800.00. They gave me laser the same day of consultation 1 week after a wax. They advs me not to shave. For 3 -4 treatment i burned with blister on my face and additional hairs continued to grow, finaling during the last 2 treatment after a year of this. hair continued to grow an then they said I must have hormones issues. My last treatment, I was advsd some people in work for some it does, and they could not guarantee me 100 90 or 80 70 percent. I advised my decrease is 60 percent however its a decrease like a wax, when I came in I had a face full of hair, very depressing after all most two years. They gave me an option of 3 more treatments but now could not guarantee me or a refund. I advs i would take the refund. I recvd a call no refund however 3 more painful treatment . I advsd I would just go back to waxing at 15.00 every 3 month, she agreed and refuse my last treatment. Now Im out of 3800K and facial hair is still growing . I need help. They didnt even offer to give me half. but more painful treatment that obviiously doesnt work after 2 years. I need help.

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Rightfully disgruntled
Columbus, US
May 06, 2013 11:53 am EDT
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They try and make you get your first treatment on day of purchase to solidify the sale and not have people leave and research it. This way they can't cancel unless a doctor says you're medically not able to have treatment

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Ideal Image dishonest and unethical

Ideal image advertised heavily on most local radio stations. They advertised 50% for the month. When I called to get an idea of cost, the salesperson stated that every package is individual because everyone is different and there was no way she could give me an idea of cost; she could set up a free consultation. I had a consultation to have my underarm hair removed. She quoted me $1990 as the promotional 50% price and stated that it was the typical. She stated that it is 9 treatments, making it reasonable to believe that this was the typical process, not an individualized product. She printed out the contract and pointed out the places I needed to sign. I scanned over it asking a few questions. I should have read word for word. I asked if I could cancel anytime and she said I could. I chose to cancel after my first treatment because of the irritation to my skin. What she did not tell me, was that when I cancel, they charge way more for the single session than the original agreed pricing. Not to mention it took 3 days and over 10 phone calls to even get her on the phone! Ideal image is only out for money. They do not care about their clients. Proof positive... The cancelation contract makes you agree to not mention the contract or any of the situations surrounding the cancellation to any person or entity (Yes, I may be breaching my contract right now). I've not heard any unpaid positive endorsement for this company. I was a fool that failed to do adequate research and it cost me $398.

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PrernaP
, US
Jan 22, 2022 6:40 pm EST

On November 17, 2021 I had consultation only and paid some money to block that deal but same day i decided not to moving forward because i did not satisfied with her deal. Consultant said yes i will give your money back but never did and never responded to me and never picked my calls. I have spoke with multiple reps and they keep delivering my message to her but she never get back to me. I asked every reps for my money back but they said only Manager and consultant can do but no one doing it. Its been more then 3 months now but no luck. My case is open with high priority but still no one taking action.

They are giving hard time to customers and not thinking about their business which is unethical also lying for so many things. I am done with them

Can someone tell me how i can get my money back.

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Upset Non-Customer
, US
Aug 26, 2016 2:21 pm EDT
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I went in for a consultation 7/30 and did apply for a line of credit thinking that I would eventually have something done but I ultimately decided not to have the procedure. I was told that I had already paid for the procedure and would not get a refund because I signed a contract. 1. I was never told I was signing a contract 2. I was never provided with any contract 3. Even if I did how can you justify charging someone $3, 375.00 for a procedure they never had ? This place is a nightmare and needs to be out of business!

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Dancedance
Edmond, US
Dec 07, 2014 6:57 am EST

How is their lip injection treatment? Anyone have an experience?

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Dana Edwards
okc, US
Sep 26, 2014 6:32 pm EDT
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I am astonished that they are being advertised on many of our local radio stations. Unfortunately I did not do my research. I am very fair skinned and have very light hair after my first treatment I was advised that it would probably not work on me because my hair was to light. They refused to refund my money and let me out of my contract. I will contact every person that I can think of from the Attorney General to people on the street until Oklahoma knows this business should be shut down! We live in a great State and Ideal Image does not belong here!

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talthadia
Payson, US
Sep 09, 2014 6:10 pm EDT

Be glad that's all they got from you. I spent five grand, went to ask my treatments and had every single hair grow back within four months. I was told repeatedly by then that they were permanent for getting rid of up to 90 percent of the hair. There's no way I would have done their treatments knowing it was never going to work. Completely unethical business.

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Ideal Image Development Corporation
Tampa, US
Mar 27, 2013 12:33 pm EDT
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We apologize that you did not enjoy your experience with us. Ideal Image strives to provide the best customer service to our guests. If you have any questions or concerns, please feel free to contact our Customer Service Department at [protected] so that we may work to improve your guest experience.

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4:04 pm EST
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Ideal Image horrible service

After all my sessions and my complete payment of $5000.00 for 6 different areas of treatment, I have been told that the hair that remains is considered not treatable hair. Its funny, when I was signing up and paying a large down payment, they guaranteed that this was a permanent hair removal treatment. So after all of the treatments and expressing my concern that the treatments still were not working, they want me to pay more, to have the hair permanently removed. I want a refund! Some one needs to file a class action lawsuit!

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Carrie1029
Independence, US
Jul 10, 2013 9:06 am EDT

Liars, scam, cheaters. Told many things, delivered none and they even admitted that they changed their agreement with me. I say we sue them for false advertising and breech of contract.

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sheabutter
Milwaukee, US
May 02, 2013 9:33 am EDT
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THis was horrible the people are nice. the service is fraud

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phlebautumn
Taylor, US
Feb 20, 2013 2:42 pm EST

I had the exact same problem. Ideal Image is a joke. And a very painful and costly one at that. Not only did I spend over $4, 000 I didnt lose any hair at all but because they went onto different spots that didnt need any lasering, it like shaving, only made the hair grow more. My problem is 100 times worse than it was beforing entering this hell hole.

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Ideal Image incompetence

Ideal Image Complaints & Reviews - Horror Story
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Ideal Image
Posted: 2012-03-06 by john.s.lysle

Horror Story

Complaint Rating:
Company information:
Ideal Image
United States
idealimage.com

Here's my story:

My roommate and I were very excited to get laser hair removal so we searched for a bunch of place in Sarasota & Bradenton. We wanted to go to a place with reputation because it is our skin and health what we were going to deal with. After looking around we found an Ideal Image office in Bradenton, FL (the one on University Parkway). I was the first one to get an appointment so I showed up and met with Danielle, the sales rep. She pretty much sold me on the idea of signing a contract, which she never explained in detailed. She said so many good things about the company and their laser but she avoided main points in the contract and of course hidden charges. She even got me a loan for $5000 with Chase...I was never informed of that either. When I went to my first appointment, the laser specialist was rushing, didn't care about doing it right and in detailed. Also, the laser damaged my skin. After this horrible experience, I decided to cancel the service but Ideal Image refused to do it. They even declined to reimburse me for the treatments I hadn't even received yet. No matter what I said, they declined to send the money Chase paid in advanced for the treatments.

Due to their reluctance, I decided to file a formal complaint with Chase. Chase spoke with Ideal Image multiple times and at the end Ideal Image said that they will reimburse the money for the treatments I didn't use. When I called Chase, they said that Ideal Image reimbursed everything but $680, which they claimed they charged me for the first treatment. I was very upset and faxed them copy of my contract, which stated my first treatment was only $187. Chase agreed with my claim; however, they said Ideal Image said that because I cancelled the contract I was not eligible for the discounts anymore so they decided to charge me full price. After dealing with Chase and Ideal Image for a month and a half I gave up and paid the balance in full. I have never been so disappointed and upset with a company as I was with Ideal Image. I will never recommend or even consider going back. I understand that Ideal Image is a franchise so every owner is different; however, Corporate should not let these kind of people run under the business name. I was scammed and now I have a horrible image of the company. Of course my roommate never went to her appointment...

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Fofofofd
, US
May 08, 2015 12:41 am EDT

You should have contacted Corporate. I wouldn't have even bothered with the sales rep not he owner of the establishment because obviously they hired those scummy people for a reason.. Corporate would have gotten you out of the contract and you would have ALL your money back in your pocket. Do your research next time and contact head quarters and the ONLY THE PEOPLE AT THE TOP. They don't have time for coolness and would have order a cancelation of the contract immediately.

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Ideal Image Development Corporation
Tampa, US
Aug 13, 2012 7:04 am EDT
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We apologize that you did not enjoy your experience with us. Ideal Image strives to provide the best customer service to our guests. If you have any questions or concerns, please feel free to contact our Customer Service Department at [protected] so that we may work to improve your guest experience.

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Ideal Image false positive claims

Please note the obvious false claims all positive and within days of each other on this site. People don't go to a complaints board to write positive reviews about their experience. It is clearly a representative from Ideal Image trying to cover all of the bad reviews they get. Get Real Ideal Image and let your customers review you honestly and quit falsifying your own reviews. It's soooooo obvious.

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11:56 pm EDT
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Ideal Image love love love

Love Love Love! Before I started my treatments I had major ingrown hairs to the point that I had scars. Now I have had 3 treatments on my bikini and underarms the ingrown hairs have stopped and the scars are going away. I would recommend this to ANYONE who has had issues with irritation and ingrown hairs. Plus the girls that work there are super nice and always make me feel comfortable. I can’t wait to start my legs!

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Ideal Image great experience

I have been extremely impressed with Ideal Image from my first consult to all of my treatments. I am halfway thru my treatment and I'm beyond happy with my results. I never expected the process to be so easy. Everyone I have worked with there has been professional, kind and have been able to answer all of my questions. I would recommend this product/service to anyone!

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Ideal Image laser hair removal

I was very surprised at the complaints but happy to see some compliments too. I first went to Ideal Image because I had ingrown hairs and shaving or waxing my bikini area was painful. I was so happy with the results that I added another area recently. I love going to my appointment because I am in and out in a flash (not like the waiting I've experienced in other settings where I wait in the waiting room after checking in then wait in the examination room). I love the way my skin feels and looks so no regrets here.

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MAS18
Palm Harbor, US
Oct 29, 2011 5:12 pm EDT

I looked into laser hair removal for a few years. I went to a consultation at Ideal Image and knew I was at the right place. They were very knowledgeable and from the time I called to the time I went for my first treatment, everyone was amazing and very helpful. It was not the cheapest place I found, but it they seemed like the only place that really knew what what going on and experts. I liked the fact that laser hair removal was all they do, and they are not a med spa, or a doctor trying to make more money by adding this on.
I have had 3 treatments and seen great results so far. I even had the consultant I originally met with (Shannon) sit down with me and ask how I was doing. It is really nice that they have good service. I have seen some complaints, but have nothing but wonderful things to say about this company.

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avasmom
Austin, US
Feb 14, 2012 6:54 am EST
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Like everyone else out there, I was always opening up the groupon, and living social deals, and jumping on the "fantastic deals" I bought one laser hair removal deal, only to find out that they didn't have the machine yet! They were trying to get some money together to get a gentle lase machine. They had an IPL machine that they said that could treat me with if I didn't want to wait till they had the right machine. Guess what, they still don't have the machine yet!

I don't know about you, but I love a good deal, I paid $200 for nothing! A. K.A. "Sucky deal!" I fought it and got my money back, but I'm not wasting my time again for false deals.

I finally broke down and called Ideal Image. I had heard from my friend that they were pricey, but they actually have machine's and they work! The girl who did the consultation was really nice. I wasn't comfortable about my hair issues. She introduced me to the nurses that do the treatments, explained how everything works, showed me the machines and had the nurse come in to see how treatable I was. I found out that I was not a candidate for the area that I wanted to treat. She said that there was no way that they will treat something that would have poor results. The other place told me that I would have great results! The other place just wanted my money! They didn't care about me at all! What jerks!

Well, this story has a happy ending. Well, almost... I still have hair on the area that isn't treatable. But, I am LOVING the treatments that I have started with on my bikini and underarms with Ideal Image! I am on my 4th treatment, and the hair is soo thin and with each treatment, there is less and less hair left! I know that they are more expensive than the cheap places, but I wouldn't go anywhere else. With the monthly payment plan, it is actually about the same price that I was paying for waxing anyway.

Please call them and listen to what they have to say! Ideal Image will honestly let you know if you are not treatable, and if you are treatable, you will love not having to shave!

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Ideal Image customer service

I'm a current customer at Ideal Image in Plano and wanted to post about the level of customer service I have received at Ideal Image. I have really sensitive skin and was really worried about the laser hurting. When I went in for my sessions, my tech was really great at explaining everything to me and going slowly. She even gave me squeezie balls so I could focus through the pain.

But the best part now is that I don't have to shave and I don't have red bumps anymore. I am very happy.

The tech didn't have to be so patient with me but she was, and that says a lot for her customer service.

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WarningOthersAboutIdealImage
Albuquerque, US
Jan 26, 2014 4:44 pm EST

They are very nice when you go in and things seem to be going okay. Just wait until all the hair grows back and you've paid 5, 000.00 for nothing. They won't be so nice then. They will avoid your calls. They will make up excuses. Everything but make things right for lying to you in the first place. You go in as a consumer and the place seems reputable, the people seem professional and caring. Professional and caring scam artists.

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5:04 am EDT
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Ideal Image love my results! permanent!

I started going to ideal image in charlotte over a year ago. After my treatments I no longer have to shave my underarms! Ever. The dark grey area is gone, its really smooth and I have nice skin there now. My bikini area is just the same. No longer an issue. If you've ever had a bikini wax, now that is painful and you know what... It doesn't last. This is a more permanent solution. You don't have to let area grow out first (Nice for the bathingsuit months) plus no downtime after. I can have a treatment and get right into a bathing suit. (Or go back to work and not have any issues.) I highly recommend the team in charlotte. The girls in the office by southpark are really helpful and sweet. Its one of the best things i've ever done for myself. It's really given me more time, freedom, less embarassment, and worry! Thanks ideal image!

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Ideal Image Customer Reviews Overview

Ideal Image is a leading provider of laser hair removal and other cosmetic services in the United States. Our clients have consistently praised us for our exceptional service, state-of-the-art technology, and highly trained staff. Here are some of the most common positive points that our clients mention in their Ideal Image reviews:

1. Effective treatments: Our laser hair removal treatments are highly effective, and many clients report seeing significant results after just a few sessions. Our staff is trained to use the latest technology and techniques to ensure that each treatment is as effective as possible.

2. Professional staff: Our staff is highly trained and professional, and they go out of their way to make sure that each client feels comfortable and well-informed. Many clients mention that they appreciate the personalized attention they receive from our staff.

3. Clean and comfortable facilities: Our facilities are clean, modern, and comfortable, and many clients mention that they feel relaxed and at ease during their treatments.

4. Convenient locations: We have locations in many major cities across the United States, making it easy for clients to access our services.

5. Affordable pricing: Our pricing is competitive and transparent, and many clients mention that they appreciate the value they receive for their money.

Overall, Ideal Image reviews are overwhelmingly positive, with clients consistently praising our effective treatments, professional staff, and comfortable facilities. If you're looking for a reliable provider of laser hair removal and other cosmetic services, Ideal Image is a great choice.

Ideal Image In-depth Review

Overview: Ideal Image is a leading provider of cosmetic services, specializing in laser hair removal and other non-invasive aesthetic treatments. With a history spanning over 20 years, Ideal Image has established itself as a trusted name in the industry.

Services Offered: Ideal Image offers a comprehensive range of services to enhance your beauty and confidence. Their services include laser hair removal, CoolSculpting, Botox and fillers, skin rejuvenation, and more. Each service is designed to deliver effective results and is tailored to meet individual needs. Pricing information and packages are available on their website, ensuring transparency and helping customers choose the best option for their budget.

Customer Experience: Booking appointments with Ideal Image is a breeze, thanks to their user-friendly online booking system. Customers appreciate the convenience and flexibility it offers. Waiting times are minimal, and the overall customer service experience is exceptional. The facilities are clean and professional, creating a comfortable and welcoming environment for clients.

Results and Effectiveness: Ideal Image's treatments and services have proven to be highly effective, as evidenced by the impressive before and after photos and testimonials from satisfied customers. The results are long-lasting, providing clients with the desired outcomes and a high level of satisfaction.

Expertise and Qualifications: The staff and practitioners at Ideal Image are highly qualified and certified in their respective fields. With years of experience and expertise, they are well-equipped to deliver top-notch services. Ideal Image also emphasizes ongoing training to ensure their team stays up-to-date with the latest techniques and technologies, guaranteeing the best possible results for their clients.

Safety and Hygiene: Ideal Image prioritizes safety and adheres to strict protocols and guidelines. Their facilities maintain high standards of cleanliness and sterilization practices. They use only high-quality equipment and products, ensuring the safety and well-being of their clients.

Pricing and Value for Money: Ideal Image is transparent with their pricing, providing customers with a clear understanding of the costs involved. There are no hidden fees or surprises. When compared to competitors in the industry, Ideal Image offers competitive prices without compromising on quality. Customers find the services to be a great value for money, considering the exceptional results achieved.

Accessibility and Convenience: Ideal Image has numerous locations across the country, making their services easily accessible to a wide range of customers. Online booking options make scheduling appointments a breeze, and the extended hours and weekend availability cater to busy individuals.

Customer Reviews and Reputation: Ideal Image has garnered positive reviews and ratings from customers across various sources. Their reputation in the industry is commendable, with many satisfied clients attesting to the quality of their services. Ideal Image takes customer feedback seriously and responds promptly to address any concerns or complaints.

Additional Services and Benefits: In addition to their core services, Ideal Image offers additional perks to enhance the customer experience. They have loyalty programs and referral incentives, rewarding customers for their loyalty and referrals. Financing options and payment plans are also available, making their services more accessible to a wider audience.

Conclusion: Ideal Image is a trusted provider of cosmetic services, offering a wide range of treatments that deliver effective results. With their qualified staff, commitment to safety and hygiene, transparent pricing, and excellent customer service, Ideal Image is highly recommended for those seeking professional and reliable aesthetic solutions.

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Phone numbers

1800 234 3325 +1 (800) 266-7883 More phone numbers

Website

www.idealimage.com

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