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Thru nelson rating group was offered a trial with them and then would be charged after the 14 days. the 14 days were not free I was not told this and was charged 1.95 that was not authorized. The one phone number they gave me in a email is not a working number and the other number you get a recording telling you the lines are down.
The complaint has been investigated and resolved to the customer’s satisfaction.
the same thing happened to me. i have had to cancel the account for the 3rd time to make sure i was not billed yet again. but the charge has been $19.95. which i was told would not be billed and was.
I think everyone should let other know.
Samething happened to me. I called [protected]. They did refund my charges, but the same, I was told it was free, then the $1.95 appeared. They did refund my account after I ASKED FOR A SUPERVISOR.