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I ordered an item from the PropertyRoom.com website in May 2008. On July 28, 2008, ID Secure a/k/a TLG Identity Security removed $11.99 from my checking/debit account without my knowledge or authorization. I have requested ID Secure, et al. to return the monies to my account. I reviewed my account today and they still have not returned the monies to my account. I am very disappointed that as a consumer, our information can be shared with other sources such as a fraudulent security monitoring service. I hope that ID Secure aka TLG Identity Security stops this habit of aligning itself through a company known as "Great Fun" and simply removing funds from people's accounts without their knowledge or authorization. As a consumer, we all need to be made aware that if you are ordering through any of these companies, there could be a possibility that your information might fall into the wrong hands. Thank you for letting me post my warning message so others might avoid this type of fraudulent activity.
This happened to me. Checking my credit card account online, which I do regularly, I noticed a TLG Identity Security charge of $139.99--a company I'd never heard of.
When checking with BofA, I said it was a fraud and they canceled the charge. Of course, I had to have a new credit card issued which took more than a week, delaying payment of other bills.
Then just yesterday, the bank had posted the charge for $139.99 again, after telling me they were deleting it! They gave me the phone no. of the company:
[protected] and they finally told me that I had "automatically" signed up for their protection when I endorsed a $5.00 check from ROMANS! They promised to delete it, but now I must constantly recheck my online credit card statement to verify that it is has been permanently deleted.
BEWARE! NEVER sign a "refund" check. The company is in cahoots with this TLG company and has been charging hundreds of customers, many who have overlooked the $11.99 monthly charges. Check "TLG Identity Security" on the internet to check this out. BEWARE of "free money." And constantly check your bills.
Have any of you all had fraud protection in the discription area of your statement, along with a non working "phone number"? I have had at least 4 charges anywhere from 20 cents to 8.99 dollars with identity security and fraud protection as the debitors and each of the 4 transactions have these misleading numbers. So I could not possibly find out who to contact and stop these charges. Also I have never heard of any of the companies. Nor have I received an email or any papers in the mail. Can anyone shed some enlightenment on me?
Have any of your charges said fraud protection in the discription area and is the number in the discription area similar to a phone number but always different and not a working number?
We got hit by TLG ID Secure as well. Woman Within acted like they had never heard of such a thing. I was not polite. I insisted they remove us from their mailings. I feel they had to have given our debit card number to TLG or they could not have billed us. I think it was illegal for Woman Within to give our debit card number to another company. Surely that is illegal. We had to cancel my wife's card and our bank, Huntington, were very helpful and have already given us provisional reimbursement. The 139.99 is in there. We had to fill out a dispute form, so we shall see. When I called TLG he apologized and said they would reimburse us in 4-7 days. Baloney! I will go the BBB route in Connecticut with TLG and Indiana with Woman Within. What a joke to call themselves ID Secure!
My mother just got ripped off to the tune of $139.99. This organization is nothing but bottom-dwelling pond sucking ###. Probably going to take me the rest of this month and the cancellation of this card to clear this up!
DO NOT PICK UP THE PHONE UNLESS YOU KNOW WHO IS ON THE OTHER END!
[:]^
I just got off the phone with paypal and they put a block on my paypal card so that any charges from them will be automatically blocked! I did get that $5 check from Woman's Within and if I had any idea that it was a scam I wouldn't have cashed it!
Now I am telling everyone I know who orders from Woman Within to boycot the company and I am adding this to my blog! I get about 5000 views a day! LOL Lets see how they like the lul in business!
I've been being charged $139.99 from these people and thank GOD I don't have that amount in my paypal acct. I don't even know this company! I've NEVER cashed a check from them and I don't have credit cards!
How do I get them to stop billing my paypal account? Please help me.
What is the real name of the company and the url? I only did a trial with this company http://www.identitytruth.com/ and my trial expired according to the website and the email I received from them last night.
Thank you for any info.
i just got the same charge for 139.00 plus a 70.00 over draft fee i had ordered from woman within and they sold my information to this tlg company called them friday they said 7 to 10 business but would have to deal with bank over the overdraft fee bank cant do anything untill the 139.00 is returned to my account then they will talk to me about the over draft fee
We just had the same scam happen to us when checking our checkbook on 3/20/09. We just filled a fraud charge with our bank for the amount of 139.99. We found out this company is only open Monday through Friday 10-7 pm very nice for them when you find this chage when they are closed. My husband pays our utility bills online and our car payments, we have no clue how this company got our account number--may have been some kind of attachment somewhere when paying a bill online. I agree with DanSan about reporting to the BBB and attorney general and a class action law suit sounds like it needs to be done I am sure that there are many other people out there that had this same problem and maybe even some that don't know about this charge.
I just went on-line to balance my check book and found $139.99 was taken out of my account on 3/18 by TLG ID secure. Of course they are closed for the weekend! About 2 weeks ago my debit card was automatically canceled due to it being "compromised". I finally received the new one in the mail today so I have not bought anything on-line for well over a week yet they are able to get a hold of my account number and charge me for something I did not request? I am so sick of the way companies are getting away with scams such as this!
I too just saw this on my bank account. I received a $5.00 check from Woman Within. The phone number is on my account. It is [protected]. I called them and they are closed for the day. I will be calling them tomorrow. Why is everything such a scam.
I purchases a couple of items fro Woman Within during the summer and I thought these were bonus points turned into cash from them. I am so angry. Because now I have a negative balance on my bank account.
Could someone tell me what the phone number is to call them? I just found on my statement where they charged my 139.99 & i don't know what they do!
Well they just got me too...Same scam saying that my wife was sent a 5.00 discount check for Woman Within discount, which by they way we know she never used too $139.99 from my checking through her debit card.
I called them and then I called my bank. anyway they say they have so called check on file with her signature. Of course I asked them to produce it and they replied it would be 2 to 4 weeks "ya right"..
Anyway the transaction is till in the pending mode and my bank cant do anything till its posted then we can file claim meanwhile TLG said they would refund my money but it would take 7 to 10 days...We will see..Meanwhile I definately plan to file complaint with BBB and Attorney General and also criminal charges for fraud..and maybe as good measure a lawsuit may be in order...in fact for all the people who are getting ripped off from this company a class action suit might be better ..maybe its time we get companies like this out of bussiness.
Here are 2 more rip off's please be advised
Great Fun® Online Savings Club. After or during the booking process on Priceline.com, our partner, Trilegiant Corporation ("Trilegiant"), will offer you an opportunity to join their Great Fun® Online Savings Club. If you join the club, you are authorizing us to provide your Personal Data to Trilegiant, which treats your Personal Data in accordance with the Trilegiant privacy policy and not this priceline.com Privacy Policy. For information on how your privacy is protected when using the Great Fun® Online Savings Club service.
NOT PROTECTED is what it should say, they sent a 20 dollar check then when you cash it they charge you $139.00 a one time fee and $11.99 a month until you die or are totally broke, of course that is unless you cancel.
Just got off the phone with Secure All. The address they gave me was P.O. Box 6100 Westerville, Ohio 43068. They said I cashed a check for $9.86 or some such amount. In doing so, I apparently signed up for their credit card protection scheme. Yeah, like I would trust them to manage all my confidential credit information. They actually sent me a bunch of forms they wanted me to fill out detailing ALL my financial information including PIN numbers for my debit accounts! What a scam!
I will be reporting this to the State Atty General in North Carolina, FWIW.
By the way, Trilegiant is the mother company and has a number of such schemes under different names in different states. When they get sued they just change over to a new company. I believe CHASE is a partner with Trilegiant and I will be cancelling my CHASE card as soon as the fraud investigation is complete.
doctordan
OK YOU GUYS THIS IS THE INFORMATION...GREAT FUN does this for these companies I dont know how they get information.but I found out ..THEY SAID I HAD A MEMBERSHIP WITH THEM..now i dno't even own credit cards i have debit card..So supposely Identity Security through Great FUn...www.idsecurity.com
THIS IS HOW THEY TRICK YOU
SO THEY SAID they sent me a check and the check me signing in for it means a free trial..after 30 days they charged me 139.99 saying iw as a member. Anyways so in the check doesn't say anythng on that...You figure its just a check they give to you NOTHING IS FREE..anyways they are returning my money back! BUT BE AWARE nothing NOTHING is free!ID Security its sick how you guys need to get your costumers...That is straight up robbing people.
OMG you guys today I got a TLG* IDENTITY SEC on my account trying to debit 139.99
Who did you guys call..?
TLG Secure All charge for $99.99 was discovered on my Chase VISA. I called Chase and they told me to contact the company to try and "sort it out". After the second call to Chase I did finally get them to list the charge as 'disputed' but where that will lead is anyone's guess...probably no where. When I did call TLG, I spoke to a 'service manager' who was extremely well trained at being elusive and of absolutely no help. She says I am going to receive the so-called cancelled check I signed for $9.25 back in February that led to this whole fiasco, however, it takes two to three weeks for me to receive this... I will let you know what I find out... Also, when I pressed the service 'manager' for a phone number to contact Secure All, which I am now realizing is one of many 'services' this TLG organization maintains she said all she has is their mailing address or fax number! That right there tells me this is an unethical company to say the least. You can't reach them except through fax or mail! What is this 1995! So with that said, we will see what happens. I am going to spam the crap out of their fax line tonight with a cover letter I am drafting about their unethical business practices and their lack of responsiveness to their so-called customers. I am also not absolving Chase of any responsibility either since all these credit card companies employ these 'protection service' companies who nickel and dime unsuspecting consumers out of thousands of dollars each year. When I pressed Chase they immediately absolved themselves of any responsibility...quality... Once I pay this card off later in the month, I am cancelling my Chase account and never going back to them. I will stick with Discover which isn't without their problems too... No wonder consumer confidence is in the toilet, and these guys are going out of business...
This company fraudulently took $139 from our account and tried to tell us that we subscribed to their service.
TLG RIPPED ME OFF BY TAKING 12.99 A MONTH FOR SEVERAL MONTHS BEFORE
I RELIZED IT. I NEVER GAVE THEM PERMISSION. I HAVE NEVER HEARD OF THERE SERVICE.
THEY WONT RETURN MY REQUEST FOR A REFUND.
AND THE REAL KICKER IS MY CREDIT CARD COMPANY ISNT BACKING ME
ON THIS.
I THINK I WILL MAKE A POLICE REPORT.
WHAT ARE OTHERS DOING ABOUT THERE SITUATION?
I received a charge on a credit card I have not used in 2 years. It is the only charge on my card, which will cost me 28.99% interest. I will be charged interest because I can not pay the lump sum.
I call and tried to cancel the service, but I was enformed I needed it to protect my SS, Checking, savings, and other credit. I have the Credit Card for a hirer credit Score nothing else. I won't out do you know how I can do that?
TLG Identity Security charged 99 dollars from my account without my knowledge too.