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ICICI Lombard Insurance / poor service

1 India Review updated:

Hi, I write this to inform to all that I had renew my ICICI Lombard Insurance on my Four wheeler. I had given the check and got cover note with wrong information in it. When i gate RC copy of my car to endorse the same with SBI hypothecation they did not do it and taken 10 days. Finally, when i went to ICICI Lombard office at Panjagutta, Hyderabad, they cleared it within 10 minutes. Please, dDo not give checks to marketing executives as it will delay the process. Also do not opt for ICICI Lombard General insurance. Opt for other company which provides insurance for Four Wheelers.

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Comments

Aj
  17th of Apr, 2007
0 Votes
Icici Lombard Insurance - False commitments
India

One of the employee named:Mr.Kumar from Mumbai of ICICI Lombard was called to me providing the Health Care Policy through my ICICI Credit Card.He said that they are issuing the policy which is totally free form their side and they are going to pay all the Premiums form their side only in one condition that is I am using Credit Card of ICICI.But this is false commitment and they are charging the Premiums form my Credit limit and blocked my complete Premium amount. Everyone beware!

Bi
  3rd of Jun, 2008
0 Votes

A tele sales person had called me and said all fraud and wrong information about the policy and
made me to take the policy from it. and one credit card person also made me a call and told that they will give time to think and confirm the policy. So. i have taken the policy...
They have done immediate transaction of 5800/-
But after getting the documents it is written that only for hospitalisation for diseases like cancer, kidney transplantion, heart surgery and soon they will pay the amount.

so, i have planned to cancel this policy and i have cancelled.while cancellation customer care people said me that u ll get full amount refundable.

But when i get into ICICI lombard they are telling that i have to pay cancellation charges. This is not at all fare on their part

Sa
  27th of Oct, 2016
+1 Votes

I have purchased ICIC Lombard Travel insurance as they offered cashless processing. However it does not exist. After filing claim even after 70 days there is no response from claim department Falck. ICICI Lombard customer care provide standard automatic reply " We have noted down your issue and it is under investigation. We will contact you shortly" No reply from last 10 days. They don't process your claim, they don't deny it simply take time to process so customer STOP contacting. Please be aware of false promise made by ICICI Lombard sales team. Pleas contact me if you have similar issue or want to know more about my claim. Santosh

An
  27th of Oct, 2016
0 Votes

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