ICICI Direct / worthless customer service
What to say about the pathetic ICICI people?
I was supposed to open three in one account - Savings account, Trading a/c with ICICI direct, and Demat account.
I put a request through phone call and a customer rep comes and takes my forms and all the other documents.
After two days I receive a call that Axis bank cheque that i gave him will not be accepted by him and he wanted State Bank cheque (the pass book of which i attached as address proof). As such I told him I am ready to give other proof. Or give introduction details for the savings account.
The concerned Customer rep one Mr Alam (Ph No. [protected]) who collected my documents kept telling me everyday that he will come and collect the documents or Introduction details. And everyday I am calling him and following up instead of other way round.
In the end I told him not to open an account because of their hopelessness.
And he was only too happy to do that.
If no. 1 Private sector bank of India is like that, then the condition of India is critical.
I dont know what to do with them. I will better open with other online platform.
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