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ICICI Credit Card / miss management

1 India Review updated:

I live in Kanpur and I have a credit card of ICICI Bank... Few days back I received 4 small cards of health insurance done by ICICI Lombard and at the same time I received my credit card statement stating EMI is being paid by my credit card... I went to local branch and they say complain to MUMBAI office and at the age of 66 years they made me feel so much pain and I am unable to reslove this problem as now its been 4 months and I have now received credit card statement stating 17000/- INR outstanding... On card of health insurance my age is mentioned 35 years which in any case I can not use... Because of staff and field boys/girls we are facing so much problems... I really don't know how to resolve this problem as I talked to Mumbai office & also talked to Chennai office with both ICICI Credit Card division and ICICI Lombard division and found there is now co-ordination between these two companies...

I will surely take help of consumer court...

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Comments

  • As
      21st of Dec, 2007
    0 Votes

    MAINE ICICIBANK MAIN CREDIT CARD APPLY KARA THA JISKI VERFICATION BHI HOGAI HAI VERFICATION KO BHI TWO WEEK HO GAYE HAI MAGAR KOI CREDIT CARD NAHI BANA PLEASE AAP MUJHE MERE CELL PER CALL KAR KE BATE DE KI BANA HAI YA NAHI MERA NUMBER HAI 9310272777 MERI MOTHER KA NAAM HAI NARGIS JAHA
    DATE OF BIRTH 14-1-1983

  • So
      23rd of Aug, 2008
    0 Votes

    I am 22 years old...
    I have a ICICI Credit Card..
    Same thing happened with me...
    They are asking me two pay 1, 225 EMi for 24 months now...
    They are talking very rudely over the phone...
    I never accepted such cards...
    Please suggest how to cancel it and how to
    take legal action against such frauds?

  • Ra
      2nd of Sep, 2008
    0 Votes

    This is my last time for me to launching complaint against cr. Card pls. see in this matter I am way paying my actual amount with is due from my side but ur giving me a bill with late fee & so much interest last time I had received one call from ur side regarding payment ur person told me that now we had clear all ur due now u have to pay us only 190/- RS ( as an interest that we can not wave off and after that no dues are pending in last I am agree to pay that amount to sot all the problem and after that I stated purchasing on cr, card before that I hadnot purchased a single item on it & now I am going pay on the amount with is actually due after detecting 190/- RS

    Thanking u

    Pls see in this matter as soon as possible
    My card no.5177194154510009
    Ramesh chand saini
    Cust id 824689

  • Ra
      17th of Nov, 2008
    0 Votes

    I fully agree for the miss management bwtween two companies of ICICI -Credit card & Health insurance. I had a problem created by them some what similar to ur's.

    I wrote to ICICI Grievance solving cell at hyderabad.as below. Pl.read...
    To,
    Mr.Harshil Mehta,
    Nodal Officer,
    ICICI Bank Ltd, C-Ser,
    Phone banking, 5th Floor,
    Md.ILLAYAS Khan Estate,
    Above Music world no-1, Banjara hills .
    Hyderabad- 500034, INDIA.

    Date : 14th Oct 08

    Sub: Credit card No:4477 4738 1740 7005, invalid Outstanding.

    To inform you that, the undersigned availed Family plus Health insurance Policy ( 4034/FS/03546661/00/000) from ICICI LOMBARD reference to the phone call of your representative in month of May’08. where deduction of policy EMI started from the month of june’08 from my credit card account.
    On receipt of the policy -03546661, later after 8 to 10 days I received an additional policy no: 4034/FPS/03586446/00/000 without my request. Communication regarding cancellation was given immediately to your customer support / Customer care via e-mail somewhere at end May’08.I received cancellation confirmation and refund of amount mail from your customer support team on june 2nd 08. Inspite of Cancellation communication I noticed deduction of EMI principal, Interest, ser.tax inclusion in my credit card statement . I communicated number of times with your customer support /Customer care team/ Helpline, in written( evidence available) /verbal ( evidence recorded) to stop for unwanted transactions occurring in my credit card for the cancelled policy . Inspite of all above I didn’t recd any satisfactory reply, further this continued till aug’08, by applying further late payment charges, Minimum amt.due, taxes and so on.
    Further I decided to close my existing policy -4034/FS/03546661/00/000 also with ICICI for the miscommunication /gap noticed between Lombard and credit card dept. Request ID 30908199 .and EMI Cancellation Id 150808155 .Still today I am noticing unwanted credits of EMI principal shown in my statement of policies cancelled . The outstanding has reached to 35000+ from earlier O/s of 11000 before availing policy . The all above drama with customer undersigned is brought to your notice and take strict action immediately in view to stop customer unrest.
    I had also communicated to your credit card dept in written to close my credit account with ICICI and communicate the outstanding amount excluding the policy Transactions (EMI, intrest, Ser.taxes ) laid unnecessarily in my account.

    Expecting reply immediately and settle the account outstanding.

    Thanking you


    Buggers These ICICI are authorized Dacoits by Govt of india,

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