ICICI Bankunauthorized credit card protection charges

H Nov 28, 2017

My name is Harshita Sharma.I am an ICICI Bank Credit Card Holder. Few days ago the representatives of the Bank called me to convince me to enroll in CPP India's Card Protection Program for a annual fee of Rs.1649. I agreed to become a member, but later on I refused for this. The representative conveyed me that he will sending me a mail with the details to cancel, but so far I haven't received any email.

Later, I received the bill with the charges of 1649/-. I don't want to take this policy.I called up at CPP helpline also, but they refused that they don't have any details of mine such as name, dob, address - nothing got matched.

Kindly suggest and help me out.

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