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ICICI Bank / mental harassment

1 India Review updated:

Mr. shalinder sharma rcm icici bank jammu send some gunda elements to my office and threating me for installment without taking due course of law.

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As
  1st of Jun, 2007
0 Votes

Pal,

Do not settle for anything, verify lawyers credentials and do not worry read the full mail below and visit the sites I have given and share this knowledge - THIS IS CRUCIAL.

Good Luck

A CREDIT CARD VICTIM
--------------------------------------------------------------------
First visit www.bankingombudsman.rbi.org.in

file a case here;Bangalore
Shri. K.R.Ananda
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bangalore-560 001
Tel.No.080-22210771, 080-22275629
Fax No.080-22244047
email: bobangalore@rbi.org.in
Karnataka

Mark a copy to : New Delhi
Shri H Kulshreshtha
Banking Ombudsman
Reserve Bank of India Building
2nd Floor, 6, Sansad marg
New Delhi - 110001
Tel No. 011-23725219/23710882/23725445
Fax No. 011-23725218
email: bonewdelhi@rbi.org.in

Next go online and file a case online at


http://creditcardvictims.org/page/eng

http://en.wikipedia.org/wiki/Credit_card

http://www.bcsalliance.com/x_creditcardtricks1.html [ full info on credit cards ]

Tactics Credit Card Companies Use to Get You to Pay More

Although the credit card industry earns more than one trillion every year, they aren't satisfied with that, and have adopted dubious tactics to further fatten their wallets. Late and over-the-limit fees now account for more than half of their revenues, so they like to encourage or trick customers into paying some sort of penalty fee. And they are now only getting away with it, but they keep raising their fees up and up -- just a few years ago a penalty fee was about $10. Now the average is $29.00. Consumer groups estimate that soon these fees will average $59.00.

Late and over-the-limit fees are not the only methods companies use to rake in trillions each year. There are also the credit insurance programs, universal default policies, dishonest marketing campaigns and other stupid card tricks. Many of the major issuers -- First USA (now Chase), Chase, Capital One, Providian (now owned by Washington Mutual), Citibank -- have been sued over allegations of unfair billing practices and accused of blatantly using tactics to cheat customers out of money. Some of these tactics are outlined below.

Not posting your payment on the day it's received -- Federal law requires credit card companies to post your payment on the date it is received. If they fail to do so, they cannot assess you late charges or added finance charges. Still, a common tactic most card issuers use is to post only those payments received by 9:00 a.m. or 3:00 p.m. on a given date. Payments received at 9:01 a.m. are posted the next day despite the fact that all the major card issuers have payment processing centers that operate 24-hours a day, seven days a week. Best way to fight back: Send in your payment at least 10 days before the due date. If you can't do that for one reason or another, arrange to make your payments electronically by signing up at your credit card issuer's website so you can quickly zap a payment to them and they can't claim that they didn't receive your mailed payment until after the due date. It is interesting to note that almost all of the major credit card banks used to allow customers to quickly zap a payment to them via Paypal.com free of charge. Of course, this must have put a big dent in their late fee revenue so some of them stopped allowing this (Providian and First USA to name two).

Tricking you in to paying late -- Federal law requires that credit card issuers mail you your statement at least two weeks before the due date, so companies have to resort to other tactics to get you to pay late. You know that your credit card payment is due on the 25th of the month, or do you? Your issuer might suddenly change it to the 20th of each month to try and get you to mail it in late. If it's received late, they will slap you with a $39.00 late fee. If it's late two or more times, they can legally increase your interest rate dramatically, to as much as 29%. At various times, several credit card issuers have even resorted to not mailing out statements at all to encourage customers to pay late under the theory that "it is a courtesy that we mail statements out, not a requirement." [First USA actually used that as an excuse once and lost many customers as a result.]. Best way to fight back: Always open your monthly statement immediately upon receipt and check the due date. Don't be surprised if it has suddenly moved up five days and you received your statement "late". You might have to immediately write a check and get it in the mail that day to allow at least seven days for it to get to them before the due date. You don't want it to arrive at 9:01 on the due date do you? If it does, you will be assessed a late fee.

Penalizing you for carrying a big balance -- If you carry a high balance on your credit card month-to-month, don't be surprised if you one day notice a small paragraph on your monthly statement that informs you your interest rate is going to increase from 7% to 28% next month. What the credit card company doesn't tell you when you sign up for the card with the low interest rate is that they almost always raise the interest rate dramatically on people who never pay down a high balance on the credit card or carry big balances with other credit card companies. It doesn't matter to them that you have always paid your bills on time and are never late. You can be a customer of theirs for 20 years and never be late or miss a single payment, but one day they will decide that you are no longer a good customer and raise your rate to 28%. [Citibank is notorious for doing this. Every time I see one of their ads in a magazine or TV about how much they love and respect their customers, I want to throw up.]

Credit card holder wins suit worth Re 1 lakh

The Statesman 29.5.07

Arunima Ghosh

KOLKATA, May 29: Credit cards may be a status symbol to some but for a vast majority of consumers irregularities in credit card bills can cause a great deal of harassment. The recent victory of a credit card holder against a leading bank will be a boost to such consumers who are regularly harassed by their banks.

A city consumer court has come down heavily on ICICI bank by slapping a fine of Rs 1 lakh, the highest compensation imposed by the court so far for discrepancy in credit card operations. The court of Calcutta District Forum, Unit-II, president Mr TK Ghosh and members Mr H Bhattacharya and Ms R Acharya pulled up the credit card division of the bank for recovering a loan that was never received by the customer. The bank allegedly asked the consumer to repay loan installments along with interest including late fees for a loan amounting to Rs 33,500, supposedly issued by the bank, which was neither solicited nor asked for or received by Mr Kalyan Kumar Sur. The court ordered the bank to pay Mr Sur a litigation cost of Rs 5000 along with compensation worth Rs 1 lakh.

Mr Sur was taken by surprise when his credit card statements suddenly displayed interest charges. He complained that bank did not respond to his repeated e-mails when he asked the latter to provide him with loan details. Instead the bank allegedly harassed him further by sending loan collectors to his residence.

The clause 5.1(b) under Reserve Bank of India’s credit card operation guidelines reads: “Unsolicited loan or other credit facility should not be offered to the credit card customers. In case any credit card facility is extended without the consent of the recipient, the credit sponsoring bank will be liable to pay such penalty as may be considered appropriate.” During the court proceedings the bank failed to substantiate with written documents that it had received a loan request from Mr Sur. When contacted ICICI Bank spokesperson in Mumbai said: “We are aware about this case and the bank might appeal before the state commission against the order passed by the city consumer court.”

Pa
  19th of Sep, 2007
0 Votes

THANKS A LOT.

THIS IS WHAT I HAD INFORMED YOU ABOUT UNNECESSARY CONFUSION CREATED AMONG POOR CUSTOMERS LIKE US LIVING IN POOR CITIES DUE TO INCOMPLETE ADVERTISEMENT ON YOUR BILL STATEMENT.
YOUR MERCHANT IS MORE IMPORTANT THAN YOUR CUSTOMERS,IS WHAT YOU SAID.MY INTERPRETATION MAY NOT BE 100% RIGHT.BUT I FEEL SO.

THATS WHY I FOUND DIFFERENT RATES N PACKAGES WITH CAMERAS IN KOLKATA .NO UNIFORMITY IS MAINTAINED BY MERCHANTS N YOUR ORGANISATION EARNS A BAD NAME N YOU ALL ARE TOLERATING THIS.
Your organisation is signing a tie-up agreement in such a way that merchants get the freedom n get scope even to damage your organisation's reputation n every thing wrong or right is at the discretion of merchants.i dont know the type of tie-up agreementment u have from time to time with merchants but atleast your icici should not mislead its own customers by printing incomplete advertisements on bill statement.

ANYWAY I GOT the camera AT BHUBANESWAR THRU ANOTHER CREDIT CARD.

THANKS AGAIN FOR YOUR REPLY COZ ATLEAST WE ARE RELIEVED after a fortnight N NOT HANGED.

RGDS

DPKANUNGO


On Wed, 19 Sep 2007 ICICI Bank Customer Care wrote :
>Dear Mr.Sir
>,
>
>This offer is provided by the merchant and is not extending the network to the mentioned area, hence we will not be able to provide the service.
>
>We regret the inconvenience caused to you.
>
>Sincerely,
>
>C.V. N.Bhoopal
>Customer Service Manager
>ICICI Bank Limited.

Ba
  26th of Sep, 2007
0 Votes

Last month i applied the Big Bazar ICICI credit card. All things are write but 22 september 2007 some courier boys come at my home i'm in office my mother in home and boys ask her mr. Balvinder Singh staying here so she said yes after that he say we come for deliver credit card for Balvinder Singh. Then my mother saying he is not in home courier boy said i left my some paper in office so i will come tomorrow. today is 26 september why should not come ?

Form Serial No. - 2007259860292

Dispatch No. - 8045681792

My Mob No. - 09873571510

Residentl Add. - D- 422, Nehru Vihar, Nr TimarPur New Delhi-
110054

I'm tens now whats happened with me related to Big Bazar ICICI credit card. Please Please help me and I hope you concerted on my request.

Thanking you

Balvinder Singh
(9873571510)

Di
  29th of Oct, 2007
0 Votes

I was having a credit card of H.S.B.C .Bank, since I suffered a heavy losses in my business, due to that reason I am not in a position to pay the amount .Now the bank people started to harass me and threatening me. I sent a legal notice to the bank in this regard in June 07. Then I received a notice from M/S Jus Juris a legal firm under section 138/142 of Negotiable Act and was informed that a cheque of Rs. 32,108 of Punjab and Sindh Bank has been bounced so you send a draft and make immediate payments to wards the bounced cheque. I immediately replied that I have never given any cheque to any one nor I have any account in Punjab and Sindh bank. I have requested them to send a photocopy of the said cheque so that we may initiate a legal proceeding against the actual culprit who has tried to frame me in a false case, and to know the details from the bank about the actual account holder.

Since it is a handiwork of some bank employee., so far they have not sent any details to me. I have already made a complaint to the Senior Supdt. of Police to inquire and file a case against the actual culprit.

You are therefor assist me in catching the actual culprits
Thanking you and looking forward from your side at the earliest so that I may send you the entire details of the case.

With regards,
DINESH BHOLA

Su
  30th of May, 2008
0 Votes

ICICI Bank are simple and confirmed cheats and fraudulent persons. Detail your problem, with copies of documents, and I may be able to assist you to find a way out, and obtain compensation.

Ja
  2nd of Aug, 2008
0 Votes

I also feel that ICICI bank is cheating their customers

with out my concent they have deactivated my ATM card & on enquiry and several complaints, I am been told that your ATM card, (which is my salary account, and I am unable to withdraw my salary for last two months) is deactivated & now you have to pay for new ATM card. that too after so many complaints on phone asking the customer to hold on for a very long period, for which Customer has to spent several bucks for phone calls.

what is this ? only harrassment to the customer.
I request to give a New ATM Card or reactivate the same card free of cost to give customer satisfaction. I have a very big ammount in my account ( Salary Account No.000501512447 with ICICI Bank. Bund garden Branch Pune-411 001.

Your action will be appreciated if done Immediately or else I will have to transfer the complete amount to my other bank Account

Thanks & Regards

J. E. Baliwalla

Kl
  21st of Aug, 2008
0 Votes

I have been ur customer past 2 years. I should inform to accept my bsnl landline bill threw the icici credit card. I have been disconnect the bsnl landline phone no +914424615356. So please do not make the payment to my icici credit card. please disclose my landline service. my cards are

amex - 3770 415951 21004

visa - 4477 4668 9489 5001.

Please kindly make the necessary action for it.
Yours k.l. suriyanarayanan
11/6 kapaleeswarar sannadhi street,
mylapore
chennai 600 004.
Ph: +919841303009.

De
  23rd of Oct, 2009
0 Votes

I am horrified. I put my Salary account and trust in ICICI bank . First they made me open a OD account based on the Salary account. Then after a year they closed the account and put my entire May 2009 salary on hold. I assumed that they have taken in the salary as a payment . But it was not so . They had put it on hold . Put my account on zero Balance and then started levying interest on my OD outstanding that might have been made up by my salary on hold. Thereafter they issued me a notice to pay back my entire amount within Seven days of the notice. I enquired and issued a cheque of the amount that they had put on hold. They then bounced that cheque and again levied interest on that . Amazing thing is they had given no notice to me that they will put my salary on hold. I am terribly disturbed. If any one can help please do .

deepak

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