Iceland / injured
at 10am on Saturday the 24th may 2014 i slipped and injured my back at the front entrance to the store in a big water puddle there was no wet floor sign and no attempt to cover or clean the water that was on the floor. after i had slipped customers helped me up to my feet and the staff made no apologies and just simply put a wet floor sign out and covered the water with card boards. sense the incident i have been contact with yourselves and had a reply stating that my complaint was being looked at i have had no reply scenes and regret to say i will be seeking legal help and will pursue to sue i will be in contact with news papers and media to help me get the justice i need. the incident was court on camera in store and i have been in touch with witnesses. i have been to hospital a number of times due to back and neck pain and have been signed of work a number of times due to the fall. i am very upset that none of the staff helped me or apologized and stated that they could not find the wet floor sign that's why it wasn't out and that i should have been looking were i was going. if it was an elderly person who had fallen the situation would of been so much worse its just lucky i am normally fit and healthy but not anymore due to my back problems so please can this situation be resolved.