ICC Systems / Rude and harassing!
My husband has two credit card accounts with WAMU bank. Somehow one of the accounts got overlooked. They sent it to ICC for collections. Now our other account with WAMU is up to date, no problems. ICC Systems calls my cell phone. I answer, a nice polite young lady tells me she's from WAMU. I explain my husband is at school. Yes, I'm his wife. Fifteen seconds later there is this rude, obnoxious man on the phone screaming at me like a maniac. I try to explain that it was an over site on our part. Yes we know that its our fault. We are retired, get pension once a month. We will pay this on the first of the month.
He demands I make a payment immediately! I tell him its not possible. I again explain that I realize this is our fault but nothing can be done until the first. He begins to call me names, tells me that I'm some piece of work because I don't want to help my husband out. That he spoke to my husband and my husband told him that *I* ran up the bill and refused to pay it.
I'm now in tears. Still trying to explain that I can't make a payment. He is still berating me. I finally hang up. My husband calls on his way home from school and I tell him what happened. He is absolutely LIVID! How dare anyone talk to his wife like this!!!
I don't know how these people sleep at night.