IBM Lender — Fraud and deceptive practices
This company receives mortgage payments, takes 20+ days to process and post them to the account, then charges a late fee to their consumers. So if you make payment on the 1st of the month, they get it on the 3rd at the latest, then they take 20 (more more) days to post it. So next month, you get a statement and there is a late fee on it for a payment you made on the 1st. This is deceitful and unfair! My mortgage was purchased from Chase in 2017 and I have had nothing but headaches with IBM Lender ever since. Wondering if anyone else is having these problems?