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IberoStar / rose hall beach resort montego bay

Montego Bay, Jamaica

We checked into this property Sept 16th.
Upon arrival we were given a room overlooking some weird indusrtial area . We were told that night also some service is closed no snack bar room service is terrible and takes over a hour.No room cleaned by 3.30pm was offered to upgrade to suites took the offer to be told no staff there they cant even clean room . How can a hotel chain not even have cleaning staff? Our experience here has been sub par and a waste of hard earned money will not be retur ning to Jamaica overall a bad and dissapointing start to my vacation diffently last time with iberostar

Ci
Sep 17, 2017

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