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I Do Wedding Favors / Poor customer service

1 MI, United States
Contact information:
Phone: 231.632.2140

This company Is the worst! I found early in my wedding planning the Wedding favors i wanted. Unfortunatly by time i was ready to get them. They were back ordered until 10-30-09 and that was 6 days bofore my wedding. I tried all over the internet trying to find them (I really liked them) everyone had the same story "Backordered" . The only difference between them and "I Do Wedding favors" is the fact that they sent me an email same say APPOLOGIZING and asking me to pick another product with 10% off for my inconveinience. AFTER 3DAYS waiting for a reply from "I DO" or to see a deduction from my account. I finally got a 2 sentance email (this is a cut and paste) :

This item is out of stock until 10/30, please advise.

I Do! Wedding Favors

And the nerve of it is they charged my account $233.00 for something that they knew they didnt have. Now its been 5 days and i havnt seen a return on my card. And the funny thing is... it still says available on their website.

Such bad customer service.

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