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2.3 299 Reviews

Banggood Complaints Summary

93 Resolved
196 Unresolved
Our verdict: Engaging with Banggood, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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J
5:53 am EDT

Banggood bullcaptain zip around leather wallet for men

Order Number [protected]
Product. Bullcaptain Zip Around Leather Wallet for Men

I purchased this wallet in April this year. I didn't notice at the time but the lining of the zip pocket inside the wall is not attached to anything, so that if you put anything in the pocket they fall out. See photos.

I have tried to send this complaint via your web site but it only allows 2mp photos. I can't take a 2mp pictures.

I have sent this email via another email address that I have found.

With this fault this wallet is no use to me so can you please replace it ASAP.

My contact details are

John Buckton,
12 Park Street.
Chesterfield,
S434ES.
UK

Email address [protected]@btinternet.com
Phone No. [protected]

Regards

John Buckton

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9:32 am EDT
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Banggood bought a 360 degree camera eken v6 faulty

I Bought a 360 digree camera Eken v6 and they sent me a faulty camera it just get on hangs immediately after you do any thing (take photo or record video its hangs up )

so its a waste of money and now no one replies me from banggood to solove the problem!
what rubbish once they sell a product they dont just care sending a garbage piece.!

Please help getting my money back.

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R
9:17 am EDT

Banggood frustration of 1st purchase from banggood! 1+ month item not received yet.

Order No: [protected]
Tracking Number : [protected]
Tracking website : www.gati.com

Ordered from Honkong CN warehouse. on 24th May 2018
Destination is Mumbai, India.

I had purchased a 3D printer as a birthday gift for my partner one month ago.
Shipping time showed: India Direct Mail 8 - 16 business days
It's been 1 month now. I haven't received the item.

I have talked to customer support they now say: Banggood are guaranteed to be delivered to buyers within 60 days, every time I have a chat they say wait for a few days.

Courier company says: Item probably not even shipped. They have not received any package from china.

I don't really enjoy to wait till 60 days!
I have purchased because it was written "india direct mail 8 - 16 business days"
I need an immediate solution or refund and a compensation to compensate the inconvenience I am facing.

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8:59 am EDT
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Banggood refund never received. no goods received either

I purchased a pair of boots on 4 January 2018 only to be told Banggood could not supply the boots as they were out of stock. I was told I would be refunded the R885.63, which, after numerous online chats and emails I have been told was credited to my account from which I paid, on the 14 March 2018. It is now over TWO months, and I have not yet received my credit money from Banggood. I am disgusted by the service, and quite honestly sick of being told they have credited my account, when they clearly have not. It is pure theft to take a person's money and not supply the goods, or if unable to supply, ENSURE the money is credited to the client. A disgusting company that I will NEVER recommend to anyone!

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banggod anjing
, US
Apr 14, 2019 12:26 pm EDT

Hi, you are a dog. You are indeed sundala kabulamma and a ringworm dog. Indeed, you guys want to steal money from every customer who buys the item but the item is not there so you pretend to say it's out of stock even though it's not in stock. May God destroy your company and spend all your money burned in hell

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banggod anjing
, US
Apr 14, 2019 12:24 pm EDT

You have taken my money and did not send the item and you said that you have sent it even though it was not at all and never entered my Paypal. Therefore you are a thief in this business and this will damage yourself, wait for evil to happen to you. Remember the prayers of the people you persecuted will make you fall apart.

K
K
Kinakkal
, US
Jun 12, 2018 9:32 am EDT

I purchased a chuwi hi12 protection cover on 17 February 2018 and paid through credit card. Order no. is [protected]. The item has not been delivered yet. If you are unable to deliver please cancel the order and credit the amount to my account.

Chandran Kinakkal
Flat 2A Emerald Heights
Payyambalam
Kannur 670001
Kerala
India

D
D
Diane Jones1
, US
May 23, 2018 9:05 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Always use the signed for service, never a problem with banggood using tracking.

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R
7:23 pm EDT

Banggood my64 multimeter from mastech, online purchase from your sight, tracking no 667576943, ref a0003618041001ql240

Ravindra s joshi on banggood order trcking no667576943 ref noa0003618041001q
I have paid rs 2085.84 for purchase of my 64 mulimeter online by online payment by sbi card at banggod txn//810000655013 sir take it seriously. Ihave purchased my64 online on banggood web site with insurance paid. To my surprise there was no proper packing and original box was open from bottom side. The literature was in unknown language, though ordered from india. No battery was provided inside the box., though on box it is written that battery is provided inside.
First I have to purchase 9v battery from local market. On putting on it is observed that reading is coming intermittently. As I have paid for insurance please give me replacement urgently as you are the branded renouned company.
Iput same complaint on lili but returned back.
On banggood sight in detals accessory battery shown as aaa 3x1.5v cells shown but practically 9v battery is required.
Pl resorve my problem urgently.

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Update by Ravindra S JOSHI
May 15, 2018 5:37 pm EDT

I have paid rs 40 towards insurance. How you are giving me relief. Pl expain what is your responsibility for getting my faulty my64, replace
Or only you will put complaints on your site?

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A
3:56 pm EDT

Banggood mens shoes

Pay Pal Receipt # [protected]...order # [protected] product No. 1129181. I ordered mens shoes and they have not arrived. I received a package without return address and it contained some little girls pink plastic open toe sandals. I gave them away as I wasn't sure who had sent them. They were something little girls might use to play in at the beach or pool. I have asked for my shoes and your company refuses to send them. I still want the shoes or a refund of $34.99 which I paid to you. You are refusing both requests and ask me to go to the post office for proof of something.

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R
11:13 am EDT

Banggood rc car racing xlh 9120

Dear sirs, in 27th of Febr I have bought a mentioned RC Car in your web shop. Till today I have received no information regarding my order, no confirmation email, nithing :/ I am very disapointed because of that. I have only a proof of payment. The payment was done but today I have not received a RC Car. Please, what to do now?
proof of payment enclosed.
Thanks in advance for your prompt reply. My email: r.[protected]@email.cz

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R
4:47 pm EDT

Banggood shoes - makeup - gifts

I asked for 7 orders and paid by my credit card and I wait from more than 2 months but tell now no thing arrives and they replaces with one answer " please wait some more days" and if the orders arrive you can reject it and we will deduct the charges amounts. What I can do after more than 2 month. I need to deliver my complaint to the high level st the company so I need your support to deliver my complaint

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annerogerduncan
, US
Apr 28, 2018 3:58 pm EDT

This company is a complete fraud. Took my money and refuses to send me the men's shoes I ordered. I spent hours on their site only to be continually ignored and refused.

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D
3:04 am EDT

Banggood non fulfillment of delivery after getting your money

They will debit money from your card, and failed to deliver. Then when you check your order, it disappear from their list and so is the rest of your correspondence from your email account.
When you return back to their website, the order number is no longer there. They erase all information about your order.
Date of order : March 20, 2018.
Date of Payment: March 20, 2018
Shipped: March 21, 2018.
Order No. [protected]
Tracking No. CNB5073221.

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R
4:46 am EDT

Banggood customer service

Customer service does nothing but repeats the same thing and ask for you to provide pictures and videos of the issues you are having with your items altho you provide them with every response then they run the clock out on you so nothing will ever be done about it.

I suggest paying a little more and shopping on home soil and say screw china and at least get some sort of customer service because whoever else you shop with will at least care somewhat and probably help more in the eventuality of an issue

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S
11:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Banggood different

R/sir every time I order on your website my order go to back order mode after submitting a complaint I received every time a email that products are out of stock. But at the time of order product shown on your website available stock. Its a very bad thing for your website repotation. I also run a local ecommerce website in pakistan. That's why I join your wolesale program. And I m very disappointed from you service my recent back orders numbers are [protected] and [protected] and [protected] I hope that you improve your service soon

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J
7:53 am EDT

Banggood handling of returned goods and communication through email of website

A few weeks ago I received my order [protected] - three pair of shoes. Since neither of these were fitting properly or were not in the colour I wanted, I wish to return all three of them. After many attempts to send an email or to fill in a form i have given up. There was no way I could reach or connect with your customer service. This is yet another attempt to reach you and to get a refund - but first I need to know how to send the shoes back to you. Do I need to fill in a form and enclose it in the package and to which address do I send it?

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R
6:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Banggood realacc backpack hard shell case bag turtle shell waterproof for dji phantom 3, does not fit dji p3se and the controller.

So my DJI P3SE and the controller do not fit in the backpack.

The backpack does not have enough space for the camera and gimbal. The gimbal/camera mount is bending when I try to fit it in the back pack.

And the controller does not fit either.
When I put the controller vertically the antenna does not let me close the bag and the thumbstick is bent to the side, and when I put it horizontally, again the antenna and the phone/tab holder do not fit in the backpack.

I would like if they can provide me the interior of the backpack that could fit my DJI Phantom 3 and the controller.

Product ID: 987469

Date :2018-02-22 10:13:52
Order NO. :[protected]
Order Status :Shipped
Payment (TXD) :EUR
Tracking Number :
TYPQZOO00105420

Discount Coupons:aff7off:€-1.84
Sub-Total:€26.29
B2C Europe Register:€10.50
Insurance:€0.53
Total:€35.48

My acc: RikardJ
05. March, 2018

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E
4:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Banggood products not received this is the third time

one package should have been shipped to Texas but was delivered to Virginia, Banggood would do nothing, they offered a 2 dollar coupon, when I told them I wouldn't ever buy from them again.
In the time span of the resolution process of this first issue, which I lost 40 USD I ordered two more items on separate orders the orders were placed 1/2/2018 and 1/3 2018 respectfully for 25 USD and 119 USD and they have tracked as being somewhere in new York for 3 weeks now. it only takes 2 days for a package to come from New York to Texas Bangood will do nothing. so I am out 189 USD and have nothing from Banggood. Banggood is a crooked company and I will continue on social media getting the message to as many people as I can

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10:41 pm EST

Banggood I didn't receive my parcel until now I had booked on 9/01/2018 and today is 19/01/2018

Reference to above subject I had boocked a helicopter on 09/01/18 to 19/01/2018 still not receved and it is showing in the website conform delivery I did not receved the parcel means why I have to conform the delivery

registered email id :[protected]@gmail.com

ordered number : [protected]
total price I had paid rs.774 I had paid through debit card
mobile number [protected] please take of an people the cannot cheat us

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M
11:24 pm EST

Banggood umidigi crystal

Actually I losted my money and time for this mobile. I ordered Umidigi Crystal 2GB version on sep 10, 2017 and I got my mobile on Nov 18, 2017. Also I need to pay 3200 Rs as custom duty so I totaly paid 10000 Rs for that mobile.On the 5th day its display had flicked and just turned off. I tried to turn ON the phone, but no result...I AM SO anger about UMIDIGI and BANGGOOD...

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B
5:49 am EST

Banggood unqualified customer agent - did not refund expedited shipping money

You left the following comment: Gave me wrong info, have no idea about how to check someone's shipping info, have no idea about customer support service, kept telling me my order was shipped from Singapore in 6 days instead of 24 hours because of the holiday in China. Has no work ethic and does not how to help customers. The worst customer support experience I've ever had.

Chat transcript

Question Type: Order information
Name: Batuhan Şimşekel
E-mail: [protected]@gmail.com
order number: [protected]

Rebacca Tue, 01/09/18 01:42:51 pm Asia/Istanbul

Hello. Welcome to the Banggood Live Chat. How can I help you?

Batuhan Şimşekel 01:43:11 pm

hi, Rebecca

Rebacca 01:43:19 pm

hello.

Batuhan Şimşekel 01:43:31 pm

I want to know where is my order
I have been given fake tracking number for two times
I paid about 15 dolllars to get my order in 5-8 days 01:44:09 pm
I'm going to file a dispute if this issue cannot be solved
This is my first order from BANGGOOD and I'm not happy at all
Where is my order?

Rebacca 01:44:53 pm

wait a moment
it is still in transit. 01:45:40 pm

Batuhan Şimşekel 01:45:46 pm

Where is it?

Rebacca 01:45:51 pm

but not update the info yet.

Batuhan Şimşekel 01:45:58 pm

Why it is not updated?

Rebacca 01:46:11 pm

we will contact relative colleague to check for you.

Batuhan Şimşekel 01:46:12 pm

Why did I pay 15 dollars to get the tracking number and order today then?

Rebacca 01:46:18 pm

is it ok?

Batuhan Şimşekel 01:46:19 pm

It has been 8 days since I ordered
Who is that?
When will you inform me?
You guys keep telling me the info is not updated
Where is my ordeR?
If there is no order coming, I want a refund

Rebacca 01:47:03 pm

we will inform you within 3 days, could you wait for it?

Batuhan Şimşekel 01:47:09 pm

No
My order was supposed to come today
Where is it?
I dont want to wait 3 days?
You keep telling me to wait

Rebacca 01:47:40 pm

the estimated delivery day is 7-35 business day.

Batuhan Şimşekel 01:47:54 pm

No, I paid extra money for expedited shipping
You are wrong
I paid more money 01:48:02 pm

Rebacca 01:48:17 pm

it is shipped with Air Parcel Register
the estimated delivery day is 7-35 business day.

Batuhan Şimşekel 01:48:31 pm

I paid extra money for 5-8 days, expedited shipping
No Air Parcel
I paid more money for it
It said 5-8 days
Refund me
You obviously dont know what you are talking about 01:49:00 pm
I paid for expedited shipping
How can it be shipped with Air Parcel? 01:50:31 pm
Refund and cancel my order, I paid for expedited shipping to have it in 5-8 days
I did not pay it to get it back in 30 days 01:51:12 pm

Rebacca 01:51:42 pm

please wait a few more days.
if it exceed the estimated delivery day.

Batuhan Şimşekel 01:51:58 pm

It has

Rebacca 01:51:59 pm

we will refund or resend.
ok? 01:52:01 pm

Batuhan Şimşekel 01:52:14 pm

I dont want to wait, its duration already expired
I should have had it already, you guys even dont know where it is
You just said 35 days?
Refund and cancel
I dont want no bag in 30 days with the EXTRA MONEY I PAID TO GET IN 5-8 DAYS 01:53:00 pm

Rebacca 01:54:00 pm

how about we send you 200 points as reimbursement?
for waiting?

Batuhan Şimşekel 01:54:08 pm

My bags were supposed to be shipped in 24 hours, it was shipped in 3 days and now you are telling me to wait 35 days? Agents keep giving me fake IDs
No, I want the order to be cancelled and I want my money refunded
You agents keep telling me lies
giving me fake IDs
telling me wait wait wait 01:55:01 pm
Why should I? I paid for the expedited shipping
It is the first time I used banggood for something and this is what happened
I dont want to wait no more

Rebacca 01:57:07 pm

It is shipped with Air Parcel Register instead of expedited shipping

Batuhan Şimşekel 01:57:25 pm

WHY? I paid more money to get it in 5-8 days. I chose expedited shipping
Cancel my order and refund my money, how can it be sent with Air parcel?
WHY?
I PAID
MORE MONEY

Rebacca 01:58:26 pm

you paid US$2.72 extra for Air Parcel Register

Batuhan Şimşekel 01:58:30 pm

No
I paid 13 dollars

Rebacca 01:58:40 pm

expedited shipping needs 14 EUR

Batuhan Şimşekel 01:58:40 pm

You are wrong
Totally wrong
I paid that money

Rebacca 01:59:11 pm

that is for product.
13$

Batuhan Şimşekel 01:59:20 pm

Rebecca, I paid that money

Rebacca 01:59:26 pm

you paid US$2.72 extra for Air Parcel Register

Batuhan Şimşekel 01:59:36 pm

No you are wrong completely

Rebacca 01:59:36 pm

totally US$15.87

Batuhan Şimşekel 01:59:44 pm

Listen, I ordered 2 bags
One bag costs about 45 dollars
One bag is 40 dollars 02:00:28 pm
39.99
I paid 105 dollars

Rebacca 02:00:58 pm

sorry, my mistake.
check wrong number. 02:01:06 pm

Batuhan Şimşekel 02:01:20 pm

Rebecca, cancel my order and refund my money
This is the worst service I ever had
ub-Total:US$89.98
Insurance:US$0.00
Shipping Fee:US$15.31
Total:US$105.29

Rebacca 02:02:02 pm

it is 5-8 business day.
to reach you.

Batuhan Şimşekel 02:02:08 pm

Do you see how much I paid for shipping?

Rebacca 02:02:14 pm

shipped with DHL.

Batuhan Şimşekel 02:02:32 pm

and you are offering me 200 points which is about 2 dollars to wait, are you kidding me Rebecca?

Rebacca 02:02:56 pm

Please wait a few more days.

Batuhan Şimşekel 02:03:13 pm

Dont you have someone who has a better understanding than you are? Dont you have any supervisor around?
How cant you pull out the info of my order if it is shipped via DHL?

Rebacca 02:03:34 pm

it takes 5-8 business day to worldwide.

Batuhan Şimşekel 02:03:48 pm

You dont get me, where is my tracking number than?
If it is shipped with DHL, where is my tracking info?
You lie to me 02:04:07 pm

Rebacca 02:04:07 pm

[protected]
is your tracking number

Batuhan Şimşekel 02:04:41 pm

It is not DHL
It is not my bag

Rebacca 02:04:49 pm

[protected]@HO~_U3]GUGO9GDT7. png

Batuhan Şimşekel 02:04:50 pm

Where is my bag
Do you see it says Jan. 5? 02:05:07 pm
DHL updates the info
You say it is shipped with DHL, then why does not it come up on their website?

Rebacca 02:05:40 pm

has not update the tracking info yet. [protected]:19
SINGAPORE - SINGAPORE, Shipment information received

Batuhan Şimşekel 02:05:44 pm

An agent like you gave me a tracking number another one
You guys give me wrong tracking numbers
It is not DHL Rebecca
I want my tracking number on DHLP Express 02:06:07 pm

Rebacca 02:06:11 pm

https://t.17track.net/zh-cn#nums=1667048456

Batuhan Şimşekel 02:06:12 pm

DHL Express
No 17track
No 17track

Rebacca 02:06:20 pm

you can click here to track.

Batuhan Şimşekel 02:06:39 pm

I want the tracking number that will work on DHL because if it is shipped va DHL, I should be able to see on DHL's page

Rebacca 02:07:03 pm

D{2Q) HOHC6AYKWXCNTIV9GA. png

http://www.dhl.com/en/express/tracking.html?AWB=1667048456&brand=DHL

Batuhan Şimşekel 02:08:13 pm

Yes, why is it in Singapore still? It has been 8 days. Today is 9th day
Why it is not delivered?

Rebacca 02:08:26 pm

has not update yet due to weekend.
it will update soon.

Batuhan Şimşekel 02:08:36 pm

It is Tuesday Rebecca

Rebacca 02:08:44 pm

yes, we know.

Batuhan Şimşekel 02:08:49 pm

I ordered before with DHL

Rebacca 02:08:52 pm

has not update yet.

Batuhan Şimşekel 02:08:57 pm

And in fact I ordered at 31.12.2017

Rebacca 02:08:58 pm

delay.

Batuhan Şimşekel 02:09:11 pm

The shipping should have taken 24 hours and I should have had it already

Rebacca 02:09:15 pm

it is shipped in 4th, Jan.

Batuhan Şimşekel 02:09:32 pm

4 days delay? Why do you guys write 24 hours then?
It took 4 days to even ship for you guys
I want the expedited shipping money reimbursed 02:10:05 pm
Dont write 5-8 days if it is not going to be delivered in 5-8 days
Order Placed Date:[protected]:59:35
Shipped Date:[protected]:08:23
Expected delivery date:[protected]:08:23

Why does it take 6 days to ship? 02:11:07 pm
It said 24 hours shipping
It took 5-6 days for you

Rebacca 02:14:16 pm

it is holiday
in China.
1-2th, Jan.
sorry about that.
so it will delay

Batuhan Şimşekel 02:14:50 pm

I want expedited shipping money reimbusred please

Rebacca 02:15:35 pm

how about 500 points? Generally speaking, 100 Banggood points are equal to US$1.

Here are more details about points:http://www.banggood.com/New-User-Guide_hl11#512
if you still not received it after estimated delivery day 02:16:00 pm

Batuhan Şimşekel 02:16:04 pm

No, I want the expedited shipping money, 15 dollars reimbursed

Rebacca 02:16:06 pm

we will refund the shipping cost.

Batuhan Şimşekel 02:16:20 pm

Awesome, finally

Rebacca 02:16:32 pm

we will refund the shipping cost if you still not received it after estimated delivery day.

Batuhan Şimşekel 02:16:41 pm

No
Noooo
You said in 5-8 days
Why it takes 14 days?
It has expired already, I should have had it yesterday 02:17:07 pm
You guys were supposed to ship on Jan.1

Rebacca 02:17:18 pm

5-8 business days
not include weekend.

Batuhan Şimşekel 02:17:59 pm

Nope, it did not say anything like that, why it was shipped in 6 days instead of 24 hours?
I dont care the holiday in China 02:18:05 pm
It said shipped in 24 hours

Rebacca 02:18:55 pm

it will have little delay on holiday.
appreciating your kindly understanding. 02:19:09 pm

Batuhan Şimşekel 02:21:02 pm

I want expedited shipping money refunded
I want 15 dollars refunded

Rebacca 02:21:36 pm

if you still not received it after estimated delivery day.

Batuhan Şimşekel 02:22:05 pm

Rebecca, I'll cancel my order if you are not going to refund it, dont you understand the situation?
It was supposed to be shipped in 24 hours
It was shipped in 6 days
I should have had my order YESTERDAY

Rebacca 02:23:41 pm

we are sorry to tell you that we are unable to refund due to not exceed period.
we are unable to cancel, it is shipped. 02:24:07 pm

Batuhan Şimşekel 02:24:18 pm

Then cancel and refund my money Rebecca, I dont care, you should not have shown 24 hours shipped on the website then
I'm going to file a dispute
You obviously dont get me
It is shipped but why you guys keep giving me wrong tracking numbers

Rebacca 02:25:03 pm

it did shipped.

Batuhan Şimşekel 02:25:19 pm

The first agent gave me wrong number then you gave me another one which shows my order STILL IN SINGAPORE

Rebacca 02:25:41 pm

because it use SINGAPORE DHL.

Batuhan Şimşekel 02:26:00 pm

Then why is it related to China holiday? Why it was late?
Why did it take 6 days it to be shippped while it was supposed to be 24 hours?
TELL ME THIS

Rebacca 02:26:58 pm

Because we ship it from our warehouse with SINGAPORE DHL

Batuhan Şimşekel 02:27:26 pm

Rebecca, then why did you it was late BECAUSE OF CHINA HOLIDAY?
Are you kidding me?

Rebacca 02:29:55 pm

we cannot control it

Batuhan Şimşekel 02:30:19 pm

not my fault

Rebacca 02:31:11 pm

we understand.

Batuhan Şimşekel 02:31:36 pm

no you dont
I understand, you cant my solved my problem, you are not qualified enough. ı will write mail to top managemant. 02:33:44 pm

Rebacca 02:34:28 pm

yes, I cannot help you. You can only wait.
sorry.
for this matter.

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12:04 pm EST

Banggood missing parcels

We get parcels contract delivered to Limerick, SK. Last year my small gifts I purchased from Banggood arrived THREE MONTHS after Christmas, that is, it took four months from purchase time in late November to get to here. Banggood shipped the parcels within days of me ordering them. They sat, and sat, and sat at some post office terminal (Moose Jaw?) because the contractor could not be bothered with the smaller packets I assume. The large boxes arrived ok, the small stuff was either lost, or fell to the bottom of the bin/triwall that the contractor is supposed to unload every day. Now, this year, same deal. I got a few of the packets from Banggood right away, the rest have vanished, again. It's not Banggood, and it's not customs because the value of the items is just a few bucks each. I want to know why the bins are not emptied, totally emptied, each day, and not left until they fill up some smaller container or whatever the excuse is. A few days ago their truck broke down, then it was the weather, now it's probably because they are either too lazy or the truck is way too small. Two months should be plenty of time for the small packets to arrive here, even at Christmas.

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M
2:16 am EST

Banggood stay away

Many good and bad things are said about this website and the way they do their job. Some people were lucky to be nicely treated, but some were like me :)
My issue is not new and is widespread. My order was never delivered. I have been waiting for three months, and it's too much even for a Chinese website.
Their customer support speaks English poorly, so I never got any answer to my questions. The only words they say are: don't worry, your items are on your way.
To the question: where are they exactly? they answer: I will email this tracking number in a minute.
But they never emailed anything. Oh well, I know that probably I will not get my items, just wrote this complaint to warn you to stay away.

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2:57 am EDT

Banggood horrible support; stay away from this cheaters

I ordered items from them several times and everything was well. It started after I paid for it. My package arrived in a month and I got wrong items.
I spent over 2 weeks on this situation clarifying. Called them, wrote long emails, send pictures with wrong items. Their answers had nothing to do with my issue. And one day they just stopped answering me. Maybe they blocked me or what, I have no idea. The issue hasn't fixed yet. I'm waiting for someone from you to contact me.

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Banggood Customer Reviews Overview

Banggood is an online retailer that offers a wide range of products, from electronics and gadgets to clothing and accessories. The website has become popular over the years due to its competitive prices, vast product selection, and reliable customer service.

One of the most positive points about Banggood is the huge assortment of products available. They offer a variety of items across different categories, including healthcare, toys, sports, automotive, and even home decor products. This makes it easy for customers to find what they're looking for, all in one place.

Another advantage of shopping at Banggood is the affordable prices. The products offered are usually cheaper than what you would find at a retail store, and they also offer free shipping for many products. Additionally, Banggood offers frequent sales and discounts, which can save customers even more money.

Customer service is another area where Banggood excels. The website offers a 24/7 customer support team that is readily available to assist customers with any inquiries or issues they may have. They also have a comprehensive return and refund policy, ensuring customer satisfaction.

In terms of shipping, Banggood ships products quickly and efficiently, with most orders arriving within a reasonable timeframe. They also provide tracking information for their shipments, which makes it easy for customers to track their orders.

Overall, Banggood is a reliable and trustworthy online retailer that demonstrates a commitment to quality customer service and competitive pricing. Those looking for a wide variety of products at affordable prices will find Banggood to be a great option.
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Contact Banggood customer service

Phone number

+852 3590 3678

Website

www.banggood.com

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