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Hyundai Motor America / 2011 hyundai sonata

1 Mansfield, OH, United States

My wife and I have a 2011 Hyundai sonata in which the motor went out. It ended up being a recall. We got a replacement motor. Ever since the motor replacement we have experienced issues with our steering. Never being a problem before, i decided to to back to the dealership( Graham's auto mall, Mansfield oh). A service rep told me there is no way they caused the problem when exchanging the motor. I said even still it is a recall itself (steering shaft 097 recall) they still refused to fix it and telling me it is not their responsibility. I am going to pursue my complaint until it gets fixed. I have filed a complaint with the NHTSA prior to this complaint.

Nov 1, 2018

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