Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Hyundai Centurion / Misrepresentation

Jun 1, 2015
0% 1
Contact information:
Hyundai Centurion
Phone: (012) 6650013
I bought a Sleek Silver Hyundai Grand I10 VIN no. MALA851CLFM113067, registration number DJ24DH GP from Hyundai in Centurion and was assisted by a gentleman called Mr William Magaela. During the sale transaction he told me that the vehicle comes with a Standard Service Plan and I was happy about it.. Around January / February 2015 I called him to enquire if the vehicle is on a 10 000 or 15 000 kilometre and he confirmed that its on a 15 000 interval. last week Wednesday or Thursday I booked it in for 15 000 km service at Hyundai in Hatfield and was given this morning's date. To my surprise this morning when I took it in for service I was told by the Service Advisor that the vehicle doesn't have any Service Plan on it. I then later called Ms Adre' Joubert Hyundai Centurion ((F & I Business Manager) who also confirmed that the vehicle is indeed NOT on a Service Plan. She further reiterated that there's a lot of issued this Salesman didn't tell to the clients. I feel that I have been strongly misrepresented by the Salesman (Mr William Magaela) and Hyundai Centurion should take full responsibility for all the mess he caused as their employee.

Post your Comment


Reply to