The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Hydroxytone / selling credit info

1 MN, United States Review updated:

I've been charged twice in the past 4 months for 2 weight lose/management programs which I've never seen before and certainly didn't sign up for. These separate "companies" charges followed a free-trial program I ordered over the phone at which time I gave my credit card info (stupid me). Did Hydroxytone sell my information since I canceled and they therefore did not suck more money out of me? It seems strange that this is the only time when I've had an issue with fraudulent charges in 20+ years. Beware of free trials--when you (try to) cancel you don't know what you'll get!

Sort by: UpDate | Rating


  • Ps
      6th of Jun, 2011
    0 Votes
    Hydroxytone - received two jars of eye cream
    Oak Park
    United States

    I was watching TV and saw an ad for Hydroxytone. I took down the number and called. All I wanted was to receive one jar of Hydroxytone Eye Cream as a free trial. However, I was kept on the pphone by a fast-talking salesman who rattled through a number of offers so quickly I barely remembered why had called--ONE JAR, acost of shipping only, free of prroduct cost if returned. I was bombarded with offers of Sales Clubs, magazines, gas vouchers, all of which I declined. I closed my call repeating my initial request--one jar of eye cream for the shipping cost only (almost $8.00).

    You can imagine my surprise when I opened my package and found the TWO jars which come with an offer I most assuredly refused the first time as it had so many strings attached an accountant would have touble interpreting who owed money to whom and when it was owed. In this time of monitary loss to middle class people, I consider it a crime to suck customers into owing what they never intended to order nor for which they can pay. It's unethical and the practices thrust upon potential customers should be looked into.

    I'm returning the two jars of Hydroxytone Eye Cream, which wasn't as effective as my current, less expensive brand. Consider the shipping cost back to your incredibily illegal, as far as I'm concerned, company my fair payment for the wasted time and deliberate abuse of the phone to sell unwanted wares.

Post your comment