Hydratek Manufacturing / If you buy from them you will regret it!
Do not ever buy anything from this company! We bought a well drilling machine from this company for 6000.00. We were told they were 30 days backlogged so we waited a month. I then called again and the lady I talked to said she'd call me back to let me know what was going on.
Never got a call back and another month went by and I called back and the same woman I spoke to said she’d call me back and she promised and never did. Every time I would call no one would answer. I waited one more month and it was August now and we ordered back in April.
So, finally on August 1st I called and cancelled for a full refund and they faxed me a refund form to fill out that said they had 14 days to get us our money back. Fourteen days went by and still no money. So, I called, and called and called and most the time no answer or answering machine and finally I got a hold of the woman 'Corrina' and she said that she had to have her boss approve it and it would be in my account that day. It of course wasn't in it so I called up the next day and she said she didn't know when I would get my money and then hung up on me. After that I was not able to get a hold of them at all.
I contacted better business bureau and they sent them a letter and no response. I contacted the attorney general of Oregon and they sent a letter and got no response. I then contacted our local sheriff (here in Montana) and he called them and the guy that owns the company 'Scott' said he would get his paper work in order and then call the sheriff back. He never called him back and the sheriff then could not get hold of him. The Sheriff then gave it to our detective and he contacted their local detective.
This all took from April to December and when their detective finally got the wheels in motion he got a warrant to pick the guy up. The detective did go on to tell me that he has done this to several other people and that several of them were able to get their money back. So, the same day the guy got picked up and called me right away and said that he didn't know what was going on and that his paper work was all messed up but that he would make it right and he would go to the bank and send me a cashiers check certified express mail.
I received the money two days later and it was good and we finally got our money back right before Christmas. Even if you don't read the above or it was too long or Boring Just Know this that if you buy from them you will REGRET it!!! By the way the guy still has his site up and is still selling machines so BE WARE!