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Hydra Skin Sciences / still awaiting refund after 9 months and 15 phone calls

Review updated:

I ordered two products online: Allegro Anti aging cream and Brio anti aging serum lotion. I was dissatisfied and returned both products on April 10, 2017. I received one refund of $89 for the Brio product promptly. I am still awaiting the $83 refund for the Allegro Anti aging cream.

Numerous phone calls have been unsuccessful in getting my $83 refund.

The order number is 628161. My customer id is 400789.
The product name is Allegro anti aging cream.

Ro
Jan 30, 2018
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Comments

  • Fl
      Feb 05, 2018

    Sounds like what I am going through. I clicked on a JC Penney ad for one trial size product. Nothing in ad indicated that I would be charged 103 and 109 dollars for two products, when I asked for one. I received one refund of 83 and still waiting on the 89 and it has been since July 2017, I call every other day and am currently filling out internet fraud paperwork. I will make it my mission to shut them down.

    0 Votes
  • Ro
      Feb 05, 2018

    @flscorpio That's the very same situation I am in. I got the first refund, but can't get the second one. I keep calling, too. I wonder what the next step could be? Better Business Bureau?

    0 Votes

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