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Hyatt Corporation / had a horrible experience at one of your hotels (orlando airport)

1 Orlando, FL, United States

I arrived at the Orlando airport on September 7, 2018 after a delayed flight. Because I arrived after midnight, I ended up staying at the Hyatt Orlando Hotel. During my stay, I encountered a very rude front desk clerk who treated me with tremendous disrespect. Her manager then came to my room and asked me to leave the hotel even though I had paid for that day/night. I was not given a chance to discuss anything or even do remediation.

I am asking for a FULL refund of my total stay. I will escalate this matter if needed to corporate.
Sincerely,
Shelly Watts, M.Ed.
Paid with Visa and will give you the last 4 digits once I receive a response.

  • Updated by Shelly Watts, Nov 13, 2018

    And this website is not user friendly!

Sh
Nov 13, 2018

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