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Husky / Bad service

1 United States Review updated:

I have had this power washer for approx nine months and have used it 4 times last summer (max).

I drained and stored it properly last fall (in my warm basement), and, when I took it out this past weekend, the handle leaked like a cheap umbrella.

I called (or chatted with) my friendly Husky Customer Service Rep who informed me that, while the power washer was warranteed for 3 years, the handle was only covered for 90 DAYS!

He then so graciously offered me a replacement for $40 plus shipping.

First of all, a loaf bread in the fridge lasts longer that 90 days.
Second, using their logic, it looks as though I will need to pay approximately $40 annually so my $190 power washer works properly.
Third, when I took the handle apart to trouble shoot, I saw that, while the nozzle was brass, both sides of the housing was made of plastic! Plastic and brass won't last a month at 120 PSI -- let alone 2, 000 PSI. It is junk...no wonder they give you a 90-day warrantee.
Fourth, even a cursory review of the net would show that Husky has a horrible reputation for these power washers. If I would have looked, I never would have bought.

Don't buy this piece of trash. I am taking my washer back to Home Depot this weekend. If they don't give me my money back completely, I will never step foot in there again. I will go to Lowes.

Ri
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Comments

  • Ro
      27th of Nov, 2008
    0 Votes

    after approx. 6 uses husky 2200 psi gas power washer cuts out when wand is trigger is pulled

  • Ro
      5th of Apr, 2009
    0 Votes

    I, m sending you this complaint about your Belmont Ontario I when in to get fuel for the company truck which has a Husky credit card the card reader showed the pass number was invalid it was the frist time it was used on the card reader I go inside to get help and i was told that they can not help me as far as i, m concern i would not deal with with a company thats in consider to costomers

    ROBERT SAWYER (NOT HAPPY WITH THE SERVICE)

  • Ro
      5th of Apr, 2009
    0 Votes

    IF YOU HAD PEPOLE WHO TRY TO MAKE YOUR COMPAY NUMBER ONE OR YOUR PRODUCT WHAT EVER IT IS YOU WOULD NOT NEED IT BUT THE WAY I SEE IT THOUGH MY EXPERINCE IT WILL NOT HAPPEN I FEEL SORRY FOR COMPANYS THAT HAVE BEEN AROUND FOR YEARS GO UNDER BECAUSE OF BAD MANGERMENT

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