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Hungry Howies / Awful experience

1 United States Review updated:
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(This actually happened April 2nd so the date is wrong)..But you would think businesses such as HH would want to keep their repeat customers..apparently HH is hungry for money not customers!! I placed a order for 3 small subs at $3.99 rounded off that's $12 total I was given a total of $12.66..I was going to give the driver a $3 tip..when he arrived he only had 2 subs when I asked about the 3rd sub he said I was only charged for 2 subs...I told him I was charged for 3 subs at $3.99 a piece..he argued there was a delivery charge..I asked him if it was suppose to be $4..he offered to call and find out about the 3rd sub..he called and was told I only ordered 2 subs I argued there was 3 of us did they think we would eat and let the 3rd person starve? (keep in mind 2 other people listened as I placed our order for 3 small subs I informed him of this as well)..he offered to go back for the 3rd sub, but he "would have to charge me for it". I said no I have already been charged for the 3rd sub and if we did wait then the other 2 would get cold..I snapped it's not worth it, take them back and keep them I'll order from somewhere else and HH has lost my business for good..and I did I called Pizza Hut..I got a large 3 topping pizza and a side order of bread sticks for less then HH wanted for 3 small subs..I have since removed them from my speed dial and will never again order from Hungry Howies!! Their loss the last four times I ordered pizza it was from HH...in two days we'll be visiting Pizza Hut again..in your face Hungry Howies! My guess is the driver figured out they forgot to charge us for the delivery charge so he left one small sub behind hoping we wouldn't say anything.. what do you expect the driver was male..I guess he didn't think he would get a tip..well, he not only did NOT get a tip, but he had to return the two subs and HH lost valued repeat customers..Goodbye HH!

Pa
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Comments

  • Di
      12th of May, 2009
    0 Votes

    They rip you off .Ordered a sub and salad price said 12.99 Guess what its more after some woman got on the phone wanting to know where I got the coupon from. What Coupon. Then informed its 20 miles to my house. More like 5. Won't do it again

  • Ma
      28th of Jun, 2009
    0 Votes

    You complain like a bunch of ladies, who has time for this

  • Qm
      25th of Aug, 2009
    +1 Votes

    You are actually in the wrong here my friend. If you had passed arithmetic you would have figured out there was a problem before the delivery man even arrived at your door. If they had understood your order for 3 subs at $4 a piece, the subtotal would have been $12. The total then would have been much higher than $12.66 as the sales tax alone would have carried it to around $13. Then you add the $2.50 delivery charge that HH ALWAYS charges and the total you should have been listening for was about $15.50.

    As for your ridiculous assessment that the "evil deliveryman" was trying to screw you... you couldn't be more wrong. When I was a teenager I used to deliver pizzas, and I can tell you that the delivery charge does not go to the driver, it goes to the restaurant. The only money that goes to the driver is whatever extra tip you hand him. He would not have given a rat's ### if they charged you the delivery charge or not, and probably wouldn't even have time to check as these places are usually fairly busy in the evening.

    Now, I admit that the person who really screwed up here is the person taking the order who did not understand your request for three subs, but if you had any sort of mathematical knowledge you would have caught her in her mistake. I replied here because I felt bad for the delivery man as I know what it's like to take crap from ignorant and annoying females like you.

  • Hh
      27th of Oct, 2009
    +1 Votes

    NO TIP = POOR OR NO SERVICE


    (from a delivery driver for HH)

    O, BTW: ENJOY THE ROACHES FROM PIZZA HUT

  • Pr
      10th of Jun, 2010
    0 Votes

    Well, I have to agree about HH being an awful experience try working there! In my experience (which thankfully was only two days) when I initially applied there I was told it was for the assistant manager position, fine, great. So, I fill out all the paperwork etc. and told to come in for my first shift. I was not assistant manager and nor was I given any training (even though I have both restaurant AND management experience) but still...you are technically supposed to train new employees, like I was not told of company policies, given an employee handbook and when I asked I was blown off. The whole time the manager just sat there and texted/talked on his cell phone, and then acted annoyed whenever I asked your typical basic standard questions. I was not even told my pay rate and to top it off...when I called after my second day to get my schedule for the next week I was told to try calling back next week to see if I was on the schedule. And another thing I was not even compensated for the two days that I worked there.
    So I can imagine your experience because what you experienced from HH is pretty much how it is to work there. I don't think it's either a pleasant place to work or order from.

  • Hu
      5th of Dec, 2011
    0 Votes

    HH sucks awful service [censored] stupid people [censored] this place..f** them

  • Hu
      5th of Dec, 2011
    0 Votes

    hh sucks!!

  • Hu
      5th of Dec, 2011
    0 Votes

    hh sucks ...

  • Hu
      5th of Dec, 2011
    0 Votes

    hh suckss

  • Hu
      5th of Dec, 2011
    0 Votes

    hh sucksss

  • Hu
      5th of Dec, 2011
    0 Votes

    i had a very bad experience here...i cant stand these idiots

  • Hu
      5th of Dec, 2011
    0 Votes

    they really do suck and have bad service

  • Hu
      5th of Dec, 2011
    0 Votes

    they suck bad

  • Hu
      5th of Dec, 2011
    0 Votes

    dont go to this place...they treat customers like [censored] run by idiots

  • Ob
      6th of Sep, 2012
    0 Votes

    we got take order from hungry howies in St Petersburg, Fl .They gave us two sausage, union, and pepporni pizza we ordered 2 peporoni and murshroom pizza, howie
    Bread which tasted old not fresh and two littler.After getting it we called the store to some young guy who we can't replace anything without a managers approval and the manager not here.I asked when a manager would be there and was hung up on.i called the next day to be told by the manager you have call right away .I tried to explain that I tried to call but who owners the phone hang up on it only to have him there is nothing we can do now.I wrote to their corpate office to have a Vice President of Opertations write me back and said we would talk to them and have them get back to me that was a mouth ago.So I called corpate again and was told they talked to the store and I should call them after calling the store again a manager got nasty and said we have no corpate office and hang up on me.I will never use Hungry Howies again

  • Ta
      19th of Jan, 2016
    0 Votes

    I worked there for many years the current managers are nothing but bullies they think that they can treat people bad, because they get away with it. the managers at the fenton mich. howies are the worst the general manager likes to bully the staff and make them beg to keep their jobs, I have seen it myself personally. Now I hear that 1 of the male shift leaders has resorted to physical violence against a couple of drivers and he still has his job, and yes the general manager knows about it. It's sad that when you try to work for a living that you have to be treated so horribly bad and nothing gets done because the general manager snow blows it and hides it from the owners. The employees are afraid to complain for fear that they will lose their job, because the general manager says its a right to work state and she can fire you for whatever she wants too. I quit my job a few months ago because of the managers and I was there for a long time pretty sad that I put in so many years for nothing. The general manager is carrying around on her person the ex employees W2's which contain vital information like names and social security numbers. These should be locked up in the store so that no one can attain the personal information if she loses the W2 while she is out / off duty doing her own personal business. If said W2s are lost and attained by someone else identities could be stolen and said ex employees could have their credit ruined. This could lead to not being able to finance a car or a house. All insurances car, home, and renters may be affected by this, not to mention the nightmare it will cause to try to restore an identity.

  • Aq
      6th of Apr, 2016
    0 Votes

    I'm personally going to sue Hungry Howies. I'm suing corporate because there's a number of these chain stores with their names that are behaving like this. Someone needs to put a stop to this or bring into the media. I had worked at a Hungry Howies. & an employee was very inappropriate with me & put his hands on me I called the cops & came in to the next day I had to work & was told to go home until the general manager can tell me when to come in. I never received a call from the general manager ever. Even if it's a right to work state, the employees still has rights. So, I'm suing corporate to give the employees a voice.

  • Hf
      23rd of Jul, 2017
    0 Votes

    @A-qua Girl I'm also suing. I was fired from there for a mental disability. How is ur lawsuit going so far? And yea that's sexual harassment if ur coworker touched you so that's 1 thing to sue for. Then the general manager firing you for calling the cops about it is a second thing u can sue for. That's retaliation. Also against federal law

  • Ch
      18th of Jun, 2016
    0 Votes

    Poor customer service they treat you like crap and if they mess up a order they make you sound like a liar. Never again will i order from them.

  • Hf
      23rd of Jul, 2017
    0 Votes

    Hungry Howies is being sued by me and corporate don't even care to talk to me about it. I was fired from the Bonifay FL restaurant. Told them I wanted compensation or I'm taking it to federal court and suing for upwards of 20 million. No response from corporate. So my lawyers are working a case

  • Hf
      23rd of Jul, 2017
    0 Votes

    @Hfhsiebrbr *fired for a mental disability, which is against federal law

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