Humana Health Insurance / customer service

Review updated:

I spent 7hours 19min trying to obtain a new pcp today; it took 11 different calls and a supervisor hung up on me. My previous pcp closed his office without warning. My health requires frequent visits and many meds I am 68yrs old and very ill at this time. If could I would immediately change issuance companys rest assured I will the next time we can. I will never suggest for any friends to join humana, this was and is still a nightmare this company should be ashamed of themselves and by the way they need to hire people who are better trained and definitely older than my great grand kids.

Feb 22, 2016
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