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HughesNet.com / poor service

1 11717 Exploration LaneGermantown, MD, United States Review updated:
Contact information:
Phone: 1866 825 4950

None existent technical support, the people you talk to in India don't know what they are doing . FAP is Hughes excuse for overselling there
system. They hide behind 3 legal side pages of contract agreement,
that you must agree to or you don't get to use there slow, overpriced system. But if you live in the boonies there the only game in town.

Jh
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Comments

  • No
      14th of May, 2009
    0 Votes

    Been with these people for 4years, always thought the slow speed were due to my network. Finally hooked the modem directly to the computer and realized the problem was that Hughes had oversold there service.

  • Ji
      29th of Aug, 2009
    0 Votes

    Hughesnet is a scam. they oversell their product which reduces data rates to those under contract. They offer an upgrade modem to bring your rates back up to their original transfer rates and lock you into another term commitment or cancelation fee unknowingly. You are then forced to either upgarde to their most expensive technology and modem 9000 for another concentual rape or get screwed for canceling. When you try to speak to a supervisor, you will be mysteriosly cut off and may never reach anyone with half a brain.

    Don't fall into the trap. Stay as far away as you can. That is my advise

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