SUBMIT A COMPLAINT

Hughes Network Systemsautopay

Review updated:

HughesNet insists on using auto pay, even after calling and telling them to change to paper billing only they still take the money out of my bank. In January I asked to get paper bills, in February when I went online to pay the bill they automatically changed me to autopay again. My wife called on April 9th to stop the autopay yet again and they said she couldnt do it even though her name is on the bill so I called and verified all the information for paper billing. Now it is 4/30 and they took their payment yet again from my bank account. I chatted with a representative who said nothing was verified and there was nothing they could do but change it to paper billing for June.

Li
Apr 30, 2017
Sort by: UpDate | Rating

Comments

  • As
      Aug 02, 2017

    Lisa,
    We are sorry to hear about your billing challenge. Here is our billing number [protected] that you can call to try and get a resolution.

    Thank you,
    –Andrew from HughesNet
    #AskHughes

    0 Votes

Post your comment