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1.4 486 Reviews

Huggies Complaints Summary

43 Resolved
443 Unresolved
Our verdict: If considering services from Huggies with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Huggies reviews & complaints 486

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Newest Huggies reviews & complaints

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D
3:29 pm EDT

Huggies snug & dry diapers size 5

Hello I always buy Huggies snug an dry for my 1 & 2 year old boys, they have the perfect fit and never leak. After 2 years of buying this last bag of 25, 7 of the 25 came apart. The non woven separated from the poly exposing the elastics. This was very unusual to me as this has never happened. Obviously I can't return the diapers to Dollar General because they have been open but I sure do I hope Huggies can do some type of voucher or at least coupons for my trouble.

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D
10:26 am EDT

Huggies little snugglers

Let me begin by saying I love huggies products, and only use them for my baby. However, the last box I purchased, the quality isn't there. Several of the diapers from the package are falling apart. They're shredding on the top, front and back. The front of the diaper is much higher than normal and seems elasticity like the top back is suppose to be. I will submit a few photos that I hope show the issues.

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9:20 am EDT
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Huggies huggies size 1 diaper

I always buy Huggies diapers for my both Sons but this time the Size1 diaper which I bought are all Torned which is causing a lot of strew to us and the baby as they are always leaking. All the diapers I bought from Costco this time are really of Very bad quality and thus it is always leaking and getting my baby all wet. Thus causing discomfort to both baby and us

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9:46 am EDT

Huggies huggies size 3 diapers

I purchased a pack of diapers for my grandson who is 14 months and was very disappointed when The diaper came loose. I have always used and purchased Huggies products for all 3 of my own children. The inside of the diaper where the rubber is has come separated where the strings, elastic/ rubber is. I am attaching a pictures just to assure that my verbiage is correct and show what is happening to these diapers.

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K
12:33 am EDT

Huggies huggies snug and dry

Your diaper gave my 6 month old son diaper rash/ burn around the diaper area. It's bright red and looks painful. Looks like it irritated and harmed his skin. Very disappoint in the huggies brand. I did some research and it looks like I'm not the only one who had this same issue. Many others who's child suffered a burn like irration due your product. I had to switch brands my child won't stop crying everything I change his diapers now

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S
9:38 pm EDT

Huggies huggies snug and dry size 2

My baby is currently 14 pounds and the size 2 snug and dry diapers are too snug for her and irritate both her private parts and inner thighs even though the size two claims to be for babies between 12-18pounds. Yet they no longer fit her and I still have about 30 diapers left. I can't return them to target because I don't have the original packaging or the receipt. Now I need to buy size 3 diapers hoping those will be a better fit.

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10:01 am EDT

Huggies overnight size 4 diapers

I bought these for my daughter and they are worse than regular diapers. I am very disappointed and spent 25 dollars for 70 diapers when I could of got 150-180. I would really like something done about this. I have used huggies for my baby's entire year and this has made me want to stop using them. The store wil not return them because they are open or I would.

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6:57 am EDT
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Huggies diapers

I don't ever use huggies but I baught them because they where on sale and I had a coupon. The diapers made my son's thighs raw and he got very itchy. I stopped using the huggies and went to generic brand and he stopped breaking out. Maybe there was something spilt on the case because I opened another bag of huggies later on in the month and he didn't break out. So maybe it was only 2 or 3 diapers effected.

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11:03 pm EDT
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Huggies huggies overnights

I bought huggies overnights as we were switching from Luvs and wanted a diaper for night. Didn't do much for us but give us about up to 5 hours before changing verses 3-4 hours from Luvs. I also bought the huggies snug and dry S meijer was running a special on huggies if you bought 2 boxes and the overnights and the snug and dry gave us the same amount of dryness.Waste of money. Very unhappy diaper switcher

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M
5:02 pm EDT

Huggies huggies little movers

My baby started using these little movers diapers and he has been getting awful rashes.. These leak alot I have to be changing him over and over again every 1 hour and expensive doing that ive been having alot of issues with this brand that I just want to switch to a family dollar brand. Ive been getting of this already... Qhy is this happening.. I thought this brand was good.

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3:53 am EDT
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Huggies huggies nappy pants

Good day, I and my wife bought a pack of Huggies nappie pants size 6 for our son before traveling upon arrival most of the pack of 30 was dud nappies and unusable.
Please get into contact with me to remedy the situation.

Regards,

Derick.

Damn word restriction is rediculous. Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah!

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JKWilliams
JKWilliams
, US
Aug 20, 2017 12:00 pm EDT

Hillary Clinton lodged the same complaint 11 months ago (they were size 48). Nothing new.

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M
6:58 pm EDT

Huggies huggies wipes & huggies snug and dry diapers

My son is 3 weeks old & has been wearing Huggies since birth. A few days ago I began to realize little bumps on his bum & a bright red rash around his actual bum hole. I began to use diaper cream, which hasn't helped. His irritation is begining to become very severe. Today while changing his diaper, after he was screaming for help, I realized he had glass like pieces attatched to his skin which had been cutting him. I immediately checked the wipes and diapers to find more glass like pieces! I have boxes and boxes of wipes and diapers that I have purchased for my sons use only to find out that they are affecting his health and well being. My sons irritation has began to get worse with every diaper change. I demand a refund and I am filing a lawsuit against the company due to my sons irritation. I now I have to go and purchase diapers and wipes to keep my child clean on top of a late night hospital visit!

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K
1:53 am EDT

Huggies huggies movers diapers

The diaper were burning my daughters vagina I bought a box of them and every time I changed her it looked like someone burned her with a hot iron I wasted my money and gave my baby a horrible rash because your product has gel and way to much perfumes i've used pampers, Luvs, and generic brands and as soon as I started using the inexpensive diapers her rash was gone and their is still a scar from the horrible rash it gave my baby

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10:59 pm EDT
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Huggies little movers

Hello, I've been purchasing Huggies over pampers since my babygirl was born last year. I hadn't had a problem until now. My daughter is in a size 5 diaper but sadly the pack I purchased had crumbs of some sort falling out the diapers. I didn't think diapers expired or do they? I shook the diaper out thinking maybe they were food crumbs. Then the diaper kept shedding. I shook it again and as my daughter lay there, the crumbs entered her face and then into her eyes. It turns out the filling was crumbling out. I panicked when I saw my baby's frustration. I adore everything ur diapers offer but what exactly went wrong with this case of diapers?

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J
1:16 pm EDT

Huggies huggies snug & dry size 1 diapers

I recently bought a 248 pack of Huggies Snug & Dry diapers from Babies R Us for $24.99 on August 05, 2017. I've been using them & whay I've noticed is my son's genitals sticking to the diaper. He's a breastfed baby so I'm constantly changing him just to keep him dry so it's not like he's sitting in the diaper for a long period of time. Also another thing I noticed is when he does make a bowl movement, again it's liquid not solid, it completely comes through the diaper. I am upset that this happens because I have to change his whole outfit every time. Being that I'm a single mom of 3 I don't have a lot of money, but I will not be buying these diapers again unfortunately I will be sticking to the Pampers brand like I should of when he was in the hospital.

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J
1:00 pm EDT

Huggies little snugglers diapers

I am really getting frustrated with these diapers every other pack I buy is different. I included pictures; the diaper on left is way softer they are both little snugglers, however the diaper on right is rough doesn't have little snuggle on diaper and gives my baby a rash the diaper on left is great so why is everyone package different? Little snuggle diapers should be the same every package! Going to have to switch brand if diapers keep being inconsistent materials and tabs

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3:48 am EDT
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Huggies huggies nappies (red packet / huggies dry comfort)

A few weeks ago I noticed that my daughter was getting what looked like pimples to me on her lady parts, I then proceeded to use creme for it to make it better or go away. And for the life of me ity just wasnt going away, now my daughter has very sensitive skin and I cannot just use anything on her body. I then decided to take her to the doctor and the doctor took a look at it, we then try to figure out what it is that could have done this. We ruled out every possibility that we could think of. Her doctor then asked me if I have changed her nappies recently and I said no because I have been using Huggies since she was born.

I then went back to the doctor as her lady parts werent getting any better after she prescibed a creme for it (bare in mind I was still using the huggies dry comfort) the doctor then prescibed something else for my daughters lady parts.
If I coud show you pictures of how her lady parts looked you would understand how disturbed I was when I saw someone else post about your huggies nappies that did exactly the same thing to there daughters privates. Its like it was burnt and it was extremly red.
Picture you are 1 years old or younger and your vagina feels like its on fire. Being a woman / mother the pain we understand and its irritating and painful being a adult and feeling that discomfort doen there imagine being a baby.

My daughter now had a ugly scare by her vagine of where it was burnt and I now have 2 bags of your huggies nappies dry comfort that have not been opened or used and im to afraid to use it. Im using you huggies pants nappies and her vagina is much better so im not sure if maybe the batch that you sent out that we recieved there was something wrong with it or anything but this is highly disturbing and scarey.

I have doctor exspenses that was paid for and cremes I had to buy and nappies I cannot use or sell to anyone as I do not want ths happening to anyone else son / daughter.

I would expect to be contacted regarding this as soon as possible.

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E
12:53 pm EDT

Huggies box of snug and dry diapers size 4

I always use huggies diapers for my two sons and never had a problem until yesterday and today. I noticed how he started breaking out but it wasn't like a diaper rash but was all along his thighs, his butt, and his front where the diaper all covers. He even was walking differently from like trying to keep it to not rub him. Was just seeing if anyone else was having problems or a bad batch or something? Would hate to have to try new kinds of diapers.

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8:45 pm EDT

Huggies snug & dry

My husband bought a giant box of the snug &a dry diapers size 2 pack of 246. When we opened the box to start using them there was half a pack missing.! This was a brand NEW box that we had just gotten. I went back to the store with it and they said they wouldn't take it back since it was never opened and that doesn't fall on them. They wouldn't give me any money back or even a discount. It was as if the pack was never filled completely.

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12:12 am EDT

Huggies the huggies little movers diapers!

I buy your huggies little movers size 5 the big box Well they're falling apart! My son only peed once in it & the rubber band popped out & was stuck on his butt! I pay a lot of money on these diapers & i am very upset I spent over $200 On his diapers & for them too fall apart for no reason is very unacceptable! I have all my receipts etc it's ridiculous how i'm changing my son in front of my mom & the diapers are falling apart! That's very embarrassing knowing he barely peed in them is just very very unacceptable i'm very mad & disappointed at the same time shame on you huggies! You expect us parents to pay top dollar on diapers thatsthat's just going too fall apart & this is NOT the first time it happened either. People thinks money grows on trees well it don't I work hard for my hard earned money I would like too spend it on something that's worth it & not going to fall apart!

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Phone numbers

1877 648 2484 1800 946 659 More phone numbers

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