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1.4 486 Reviews

Huggies Complaints Summary

43 Resolved
443 Unresolved
Our verdict: If considering services from Huggies with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Huggies reviews & complaints 486

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Newest Huggies reviews & complaints

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8:19 am EDT
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Huggies huggies snug and dry

We purchased a box of 264 Huggies snug and dry about a month ago because I knew my baby would soon be out of his newborn diapers and into size one, so I wanted to be prepared. I decided to go with Huggies because of the price, but I am extremely disappointed with this product. That have no indicator on them like the other brands do for when the diaper is wet. Even dollar store brand diapers have wet indicators on them. Most importantly, your diapers LEAK! My son weighs 10lbs 15oz. They fit perfectly, yet they leak at night time as well as his bowel movements tend to go up the sides of the diaper. The absorbency is very poor.

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12:06 pm EDT

Huggies 6 huggies diapers instead of 8 diapers

To whom so ever it may concern

In Huggies wonder pants 8 numbers packet, there is only 6 pants.

How come a branded and well trusted company can do like this

I have a 1 year old baby, am ur regular customer. I am satisfied with your products and especially the price.

Today I was very upset while seeing this

I attached a photo for your reference

Thank you

Regards

[protected]@gmail.com

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10:35 pm EDT

Huggies huggies pull ups

I bought our 2 year old son your Huggies Pull ups as his starting toilet training.
We placed our son in your pull ups for one day and he developed blisters on his bottom, so bad they are bleeding and he screams if we go anywhere near his bottom, even having a bath is sending him through the roof!
Iv always had good impressions of your products and have always recommended them to others however I'll no longer be doing that! I'm not sure what is in your pull ups but whatever it is it's having severe consequences for our child! I'll most defiantly no longer be buying your products.
I have attached a photo of our sons bottom along with the nappy used.

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pobarjenkins
Minneapolis, US
Oct 21, 2017 1:50 am EDT
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With any product like diapers, your child runs a small risk of having a reaction to the materials used within them. Huggies may work for someone and cause a rash for another. It all depends on your child's needs.

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paula wynn
, US
Oct 20, 2017 9:10 pm EDT

My grandson is dealing with chemical burns caused by these diapers. My son and daughter in law changed and went to pampers and the rash cleared up. They used huggie pull on diapers and in less than 24 hours this rash has returned and back to bleeding. It's the diapers. It's like when they wipe him the burn is so bad it wipes away his skin. Something needs to be done about this. These diapers are burning our kids not just a small rash.

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9:17 am EDT
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Huggies huggies overnights

I tried the huggies overnight and my baby urinated right threw them. I was very disappointed since I always felt was Huggies were the top brand of diapers. I've always used huggies for my children. Hopefully your team can find a better way of making the overnights. I've been buying huggies for about 12 years. My whole family swears by huggies. This was experience was really disappointing.

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11:21 am EDT

Huggies huggie wipes with cucumber

To whom it may concern

I purchase a box of the Huggie wipes, this product was dry rot, every time I would pull out a wipe they would rip about. I would like to have a credit for this product. I also have a complaint about pampers as was they don't hold any urine, my baby wets right through them.

I this be reached at
[protected]

Lyschelle Richmond
1504 December Dr 304
Silver Spring, MD 20904

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9:00 pm EDT

Huggies huggies little snugglers size 2

I just bougjt a big box of huggies little snugglers. I have used maybe 5 diapers out of 174 and every single one smelt really weird! What can this be and how do i resolve my problem i will never buy huggies again. I have never had problems with the diapers before but no diapers should have a stench the way these ones do! I hope my problem will be solved

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12:22 pm EDT

Huggies little movers size 2 and wipes

I have used wipes fresh scent and little movers diapers with all my kids my daughter is 4 months old And she is in size 2 the big box of diapers I baught ripped when I pulled the sticky apart to do her diaper up on over half the box and more than half a big box of wipes felt like sand paper I wanted to inform u all of my problems never have I ever had a problem with ur products...thanks

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9:48 am EDT

Huggies baby wipes box

I bought the box of baby wipes so that I could refill and reuse the box. However what's happening is that when I pull out a wipe the next wipe doesn't catch in the squiggle thing they come out of. I end up having to open the box all together to get s new wipe out. I am highly unsatisfied. I purchased the box and then also got the one and done refills.

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9:39 pm EDT

Huggies huggies snug and dry diapers

I have always used huggies with my son and he's is 2 years old now but this last box I got the Hugh value 152 count sung and dry ultra for $35 at Wal-Mart and I have been unable too use them they have broke my sons bottom out horribly and I have I was hoping it was just a bad batch so I went and got a small pack and he could use them just fine i so I guess it was just a bad batch so I had too throw them out.

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6:55 pm EDT

Huggies huggies little movers

I purchased a box of Huggies Little movers it is the diapers I have chose since my little one was born I have had an issue once before with the tags that secure the diaper ripping off so I'll let you guys now .I get have another issue I called about this morning in regards to black spots on brand-new diapers out of the package I'm not sure if it was mold burn marks oil I'm not sure but I've already dealt with someone in regards to those diapers and she was extremely friendly and helpful and made me feel a lot better . She told me to come home and check the other diapers and when I did I found much more to complain about I am completely unhappy with the fact that I put my daughter in these diapers . I have submitted a video along with this comment for your review and would like someone to call me . The issue I came home to today was more then when I called for earlier this morning as you could see my video I explain the difference with the texture of the diaper the ones I purchased just recently or extremely hard with very hard pieces throughout the diaper . Did you guys make a change in your fabric that you use .please have somebody get back to me as soon as possible I am very irritated and I do not want to put my daughter in your diapers until I speak with someone

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3:28 pm EDT

Huggies my huggies must be old

So this is my third box of Huggies an my baby have peed right threw them an the whips were dried out I used the pamper for four month's an this has never happened to me I can't us any other pampers because that break her out and I personally love the pampers an whipes but they products are not cheap I'm not working so I can't keep affording to buy dried out whips or old pampers. I'm really starting to get up set with this.

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2:25 pm EDT
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Huggies the big box of huggies 11 pkgs of simply clean wipes for $14.99.

This is the 2 ND box I have bought that there has been at least 3 packs of wipes in there that when I open them they are completely dried out...These are not the cheap brand wipes I am buying...I expect to get what I pay for.. I use Huggies diapers on both my kids and wipes...But u am about ready to change to another brand...I don't know what you can do at this time but if it happens again...I will be telling everyone I know to stop buying your brand...

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8:48 am EDT
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Huggies little movers size 3

I purchased a box of 128 count Huggies Little movers earlier in the month from Walmart. I had to throw away 2 diapers for defects and these diapers are not cheap. By the time I got to my last diaper waiting on my Jeep to get out of the shop...The last diaper was also a defective waste of money. The Velcro was seen into the side making it impossible to use. This is something I would expect from a cheaper store brand diaper but not out a company know to be the best diaper manufacturer in the country. This is ridiculous and unexceptable as a computer or a human error. Someone should be inspecting these diapers before they are packaged to go out to parents and we have to throw away money as well buy more diapers.
Ashley

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2:55 pm EDT
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Huggies size 3 snugglers

This is now the second box in the past 2 mos ive bought where ive thrown away probably at least 10 - 15 out of each box bcuz the diaper is messed up. The velcro tab on the side falls off when you go to stck it to the other side. These diapers arent cheap and i spend $40 on every box i buy. Im worried to buy another box bcuz im losing money and diapers...

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11:08 am EDT
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Huggies huggies snug and dry

I purchased a 66 ct box of huggies snug and dry pampers. Upon opening the box everything was fine when I got to use my 5th diaper I noticed the seal things weren't on the diaper. However, when I looked through the box I found 3 other diapers the same way, I disposed of those defective diapers and I am continuing to use the remainder of the pack. As I am a first time mom I am a little skeptical of buying huggies again out of caution of experiencing the same thing, I want to keep purchasing huggies products because I've heard nothing but great reviews about the products.

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10:37 am EST

Huggies huggies little movers diapers

I started with the huggies little movers size 3 about a month ago and my daughter started getting fussy when I would try to put a new diaper on her. I noticed she had red raw marks at the top of her thighs which she had never had before when we were using the huggies snugglers. I just thought maybe it was a little diaper rash and put some aquaphor on it. However, the rashes wouldn't go away and this morning she now has actual little raised, angry looking cuts in those spots! I am so upset because my little girl was fussing and trying to tel me it was hurting her but I didn't realize how the diapers were actually cutting into her sensistive skin! It is obvious now that the diapers are causing this most likely due to stiff purple tabs because where those tabs hit on her thighs is exactly where the cuts are. I have also looked online at boards where other mothers have experienced the same issue with these diapers. Something needs to be done.

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11:20 am EST

Huggies huggies snuggles size 2 32 count

I have purchased a few packages of Huggies snuggle size 2, 32 count diapers over the past month or so. The first package I opened had a defective diaper but I did not think anything of it. The second package I opened had a few more diapers and I noticed my sons bowls were coming out around his thighs. The final package I currently opened so far has 7 diapers that are defected. When I open the diaper up it opens flat like a piece of paper. There is no stretch in the thighs for the "snuggle" aspect of the diaper.
I have taken photos of the diapers, package -front and back, and bar code of all the ones I have found so far. I am NOT happy with the quality of diapers and they were not definitely not cheap to buy.

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10:57 pm EST

Huggies huggies wipes

For my baby shower I was given a box of 1160 natural care baby wipes and I opened one of the packages before my baby was born and filled up the wipes case, once my baby was born I used the wipes and saw it was leaving tiny bits of white dry wipe on my baby. I thought well maybe they dried out so I opened another of the 4 packages left. To my surprise all 1160 wipes were super dry and all leaving white dry pieces everywhere. They are brand new and not expired. Completely disappointed in Huggies.

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8:21 pm EST

Huggies huggies sung and dry

I purchased a pack of Huggies snug and dry. I have never used these ones before only the huggies little movers. My baby of 13 months got a very bad chemical/diaper burn on his hole bottom area. I paid 15$ for these on a very tight budget and I am not happy about this product and that it did that to my poor baby he had to go a full day with no diaper on in a lot of pain. Please let me know what you will do about this. I did research and a lot of my friends as well have complained about this brand you have. Please contact me about this.
My name is tabatha pyykonen I live in Calgary Alberta Canada.
Email is Tabatha.k.l.[protected]@gmail.com
Phone number is [protected]

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12:12 am EST
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Huggies swaddlers size 2

I bought 14 boxes. I'm going on 3rd box and it seems the design just isn't right. The tab tears so easily. My daughter sits and it'll tear. Most times, I'd grab the tab to attach the diaper and it rips. She has had blowouts and leaks all month. I have to change my sheets daily. It was made so cheaply and poorly. The diaper leaves lent in my child's private area. I have about 10 boxes left and I'm forcing myself to use them because I bought these when I was 2 months pregnant. My daughter is now 6 months old. So over a year ago. Now, I'm stuck with all these boxes of diapers I can't keep using.

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Update by BobbieWinn
Mar 01, 2017 12:19 am EST

*Little Snugglers*
Comparable to Pampers Swaddlers

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Contact Huggies customer service

Phone numbers

1877 648 2484 1800 946 659 More phone numbers

Website

www.huggies.com

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