Menu
CB Huff N Puff

The good, the bad, and the ugly - discover what customers are saying about Huff N Puff

Welcome to our customer reviews and complaints page for Huff N Puff. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Huff N Puff.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Huff N Puff's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Huff N Puff, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Huff N Puff. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
W
6:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Huff N Puff Corporate Greed

All this year, this company has had been advertising a sale. Currently, the sale is - buy one window at list, buy another @40% off.
So, an example would be 2 windows @$1500 each =$3000 minus $600 =$2400
This looks good until you understand that for years this company has allowed their sales reps to discount the windows 25%.
So, an example would be 2 windows @ $1500 each =$3000 minus $750 = $2250
NOT A VERY GOOD SALE IN MY EYE
Could the reason behind this supposed sale be the need to help with the bottom line! READ ON -
Quoted Text

ROTTERDAM
Man’s sentence linked to restitution total
Judge orders him to come up with the amount by October
BY STEVEN COOK Gazette Reporter

A Green Island man has until October to come up with as much of the money he took from a Rotterdam business as he can, with the amount reflecting on his fi nal prison sentence.
But it is expected to be a daunting task: prosecutors say he took nearly a half a million dollars.
James P. Koumjian, 50, pleaded guilty Friday three counts of thirddegree grand larceny, felonies.
In return for his plea, Koumjian agreed to restitution in the amount of $487, 000 to Rotterdam window and insulation business Huff ‘N Puff.
He also agreed to be sentenced to up to six to 18 years in state prison, his final sentence depending on how much of the money he could return, prosecutor Peter Willis said Tuesday.
Sentencing is scheduled for Oct. 22.
Koumjian was originally arrested in January, accused of taking the money from September 2007 through August 2009.
The original charges turned into an indictment with 76 counts, one for each alleged transaction. There were also more that prosecutors found out about later and had yet to indict, Willis said.
As to where the money was going, prosecutors are unsure, Willis said. Koumjian did not appear to have purchased any large items with the money.

Read full review of Huff N Puff
Update by windowman
Dec 03, 2014 8:53 am EST

Now Huff N Puff ( Renewal by Andersen of Eastern New York ) has a brand new sale - buy your windows before December 13, 2014 and if it snows 3 inches or more on Christmas Eve your windows will be free. If it doesn't snow that much, you'll still get $100 off the window "THE PRICE OF CHEAP VINYL WINDOWS".
Go to the following website and find what a "cheap vinyl window" costs. Even with the $100 off, RBA windows will be AT LEAST 3 times the price of a cheap vinyl window.

Cost of Vinyl Windows - Homewyse
www.homewyse.com/costs/cost_of_vinyl_windows.html
Get 2014 Vinyl Window prices, options and installation costs. Free, online Vinyl Window cost calculator breaks down fair prices to pay in your area. Input project

Update by windowman
Nov 23, 2014 4:14 pm EST

Well, what about the other sale celebrating Huff N Puff's fortieth birthday! That one ran for months. It was buy 4 windows and get the fifth one free.
So, an example would be four windows @ $1, 500 each equals $6, 000 with 1 window @ $1, 500 free. This is a 20% savings.
An example with the typical 25% discount is 5 windows @$1, 500 equals $7, 500 minus $1, 875 equals $5, 625
Nope, still a sucker's sale. And their slogan is - THE NAME TO TRUST SINCE 1973!

Hide full review
ComplaintsBoard
W
1:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Huff N Puff Selling Procedure

The typical procedure is the following:
1) A salesman is provided an appointment for the following day
2) The salesman is under a one call close mandate, If he closes that day he will get 10% of the sale.
3) The salesman has the ability to lower the price up to 25%.
4) If the salesman doesn't make the sale, the customer is given to the Sales Manager, Ricky, who has the ability to lower the price another 10%
So, if you really want to buy from this privately owned franchise, wait until the sales manager contacts you and then demand 35% off their retail price. If you don't want to play these games and still get a better price as well as a better built RBA window, go to any Andersen retail outlet, Home Depot, etc, and buy The Woodwright replacement window. You can install it or choose anyone you want to install it. Very Simple!

Read full review of Huff N Puff
Hide full review
ComplaintsBoard
W
3:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Huff N Puff Misrepresentation

Andersen Replacement Windows can be obtained at any Andersen retail outlet
Andersen Windows and DoorsInsert Window Replacement Installation - Andersen Windows

Stay away from Huff N Puff. It is a franchise. Go to your Andersen retail outlet of choice - Home Depot, Williams Lumber, Etc. - and pay half what this franchise wants. You can even get instructions on how to install the windows yourself.
Tell Huff N Puff to stick that pogo stick jumping wolf up their you no what!

Read full review of Huff N Puff
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.