SUBMIT A COMPLAINT / Stay away from these guys

1 United States
Contact information:

I ordered an AS382 shower panel from this company. The main shower head works fine, the handheld works fine, but only 3 of six body sprays work. When I hold pressure over two, water comes out of other three. I had water pressure tested at 68 psi and this was installed by a licensed plumber and hooked up per their instruction sheet. I tried to contact them per phone number in UK and said they only gave support for products sold in UK. Then I was transferred to International number and put on hold for 10 minutes.(Can't wait to see that bill)Finally hung up and tried their website. Received answers like "Hmmm" then "Well" "Why has plumber left". When asked about support number in US...there isn't one.


Post your comment