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Never again
I highly recommend you to use another service for purchasing a property. The main reason is the treatment, of course. Not worried about any customer at all.
The paperwork takes a long time, more than a month (if you're unlucky, then 2 months and more).
I am really very dissatisfied with the service and don't want to talk to their representatives anymore, who are always rude and inattentive, especially when you discuss your desired and future property.
Ignoring the rules
This website and the company is working with the banks regarding the foreclosure properties. My complaint is that they generate auctions which are convenient to the seller (in this case to the bank). We were bidding on the auction the 4th time; first time we were the highest bidder, however the reserve was not met, so they put up the property for auction again. Second time the same thing happened again, third time the auction stoped becasue hubzu had some difficulties with the syste. So 4th time, we were again the highest bidder however right before the auction was over (and I am taking some time as one day was left) they just canceled the auction. The customer service agent who I spoke with said that the seller can pull out of auction any time, and they did this because no one else was bidding and the biggest issue we were not notified that the auction got canceled. And since I called and asked what happened, how come we did not get a notification that the auction got canceled (since we had signed up for notifications by email we were sure that we will be notified if there were some changes such as higher bidder and etc.), but while talking to the agent we received the email that is got canceled. I beleive that hubzu is working with the banks in this case and not being honest as to how things are happening on their end.
I am not agree with that . I used couple of website HUBZU.Com and Housevaluestore.com, Both are fantastic. Just one recommendation, read their term and condition page before going with them.
Is Hubzu legit?
Hubzu earns 61% level of Trustworthiness
Good Credibility Notice: Hubzu rated around 61% by Complaints Board. Generally safe, but exercise caution in information sharing.
We found clear and detailed contact information for Hubzu. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Hubzu.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hubzu.com you are considering visiting, which is associated with Hubzu, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Hubzu website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Hubzu. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Hubzu complaint handling
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Hubzu contacts
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Hubzu phone numbers+1 (855) 882-1314+1 (855) 882-1314Click up if you have successfully reached Hubzu by calling +1 (855) 882-1314 phone number 0 0 users reported that they have successfully reached Hubzu by calling +1 (855) 882-1314 phone number Click up if you have UNsuccessfully reached Hubzu by calling +1 (855) 882-1314 phone number 0 0 users reported that they have UNsuccessfully reached Hubzu by calling +1 (855) 882-1314 phone number+1 (770) 612-7002+1 (770) 612-7002Click up if you have successfully reached Hubzu by calling +1 (770) 612-7002 phone number 0 0 users reported that they have successfully reached Hubzu by calling +1 (770) 612-7002 phone number Click up if you have UNsuccessfully reached Hubzu by calling +1 (770) 612-7002 phone number 0 0 users reported that they have UNsuccessfully reached Hubzu by calling +1 (770) 612-7002 phone number+1 (770) 933-6623+1 (770) 933-6623Click up if you have successfully reached Hubzu by calling +1 (770) 933-6623 phone number 0 0 users reported that they have successfully reached Hubzu by calling +1 (770) 933-6623 phone number Click up if you have UNsuccessfully reached Hubzu by calling +1 (770) 933-6623 phone number 0 0 users reported that they have UNsuccessfully reached Hubzu by calling +1 (770) 933-6623 phone number+1 (770) 383-4393+1 (770) 383-4393Click up if you have successfully reached Hubzu by calling +1 (770) 383-4393 phone number 0 0 users reported that they have successfully reached Hubzu by calling +1 (770) 383-4393 phone number Click up if you have UNsuccessfully reached Hubzu by calling +1 (770) 383-4393 phone number 0 0 users reported that they have UNsuccessfully reached Hubzu by calling +1 (770) 383-4393 phone number
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Hubzu emailsdnsadmin@hubzu.com100%Confidence score: 100%Supportcustomercare@hubzu.com98%Confidence score: 98%supportcareers@hubzu.com76%Confidence score: 76%hr
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Hubzu address1000 Abernathy Rd STE 200, Atlanta, Georgia, 30328-5604, United States
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Hubzu social media
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