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1.7 25 Reviews

Huawei Technologies Complaints Summary

4 Resolved
21 Unresolved
Our verdict: With Huawei Technologies's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Huawei Technologies reviews & complaints 25

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Newest Huawei Technologies reviews & complaints

ComplaintsBoard
C
11:54 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Huawei Technologies stolen of mobile set.

Dear Sir/Madam
My Mobile Set has been stolen dated. 12/12/2010. Detail of My set is mention below.

SIM # : +[protected]
Model : HUAWEI G2158
S/No. : [protected]
IMEI : [protected]
Color : Black
Band : GSM 900/1800
Made in China
So it is requested you to disable my mobile set and trace it.
--
Regards,
Muhammad Anwar,
Ajmal Book Depot & Photostat, Sargodha Road Adhiwal, Jhang, Punjab, PAKISTAN.
Contact No. +[protected], Phone & Fax+[protected]

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6:17 pm EDT

Huawei Technologies I have to spend 2400 for fit for nothing phone piece.

I have bought a Huawei mobile under TATA INDICOM prepaid scheme for 1800 bucks. After 1 week, it was substituting my IRON box in terms os heat emanated. And after 1 month, alas the display is completely gone! Just imagine after 30 days, the piece is worth less. When I took it to the Huawei Authorized service centre Sagar Technologies in CMH Road, another drama unfolded. For first one week, they said the film has to come from Chennai. After that the place crossed the border and shipment has to come from China. And mind you these things were informed only when we call them. They are not courteous enough to inform the customer. Now after forgetting 4 weeks completely, today when I rang them, the response is all the more amusing. " There is water spillage in the phone and this doesnt come under the perview of warranty and I have to pay 600 bucks more to repair the same." Just imagine, i have to spend 2400 for fit for nothing phone piece... Say NO to HUAWEI...

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A
A
aveline
, US
Aug 22, 2016 6:36 am EDT

i like the p9, but i don't like the higher price

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reena.pradeep
, IN
Sep 19, 2011 1:16 am EDT

Want to know more about Huawei?

See "Chandni Chowk to China" http://en.wikipedia.org/wiki/Chandni_Chowk_to_China
It is the best Indian movie of all times and is required viewing at the corporate inductions.

ComplaintsBoard
M
1:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Huawei Technologies after received payment do not send me my good

— Forwarded Message —
From: Sohail Mian
To: [protected]@hotmail.com
Sent: Monday, July 27, 2009 5:45:56 PM
Subject:

Dear sir,

I have purchased online good from www.huawei888.com and have paid all their requirement payment but I still have problem that they did not send my good, their all information is below,

kindly help me I will be thankful to you.

Western Union

The Western Union address is as below :

First Name : Yi

Last Name: Liu

Address: No.800, QuYang Road, Shanghai, China

We will need the following information from you after you do the payment:

Money Transfer Control Number (10-digit numbers)

Remittance

Sender's Name (first name and last name)

Bank Transfer:
If you wish to pay using this method, kindly request our bank details along with your order.
Bank Transfer:

The bank transfer address is as below :

Bank Name: Bank Of China Henan Branch

Address : No.800, QuYang Road, Shanghai, China

A/C Holder’s Name: Yi (First name)

Liu (last name)

A/C No : [protected]

Swift Code: BKCH CN BJ 530

paypal

Dear friend, If you want to use paypal, please contact us directly

through MSN or Mail. Thank you.

Money Gram

The money garm address is as below :

First Name : Yi

Last Name: Liu

Address: No.800, QuYang Road, Shanghai, China

We will need the following information from you after you do the payment:

Remittance transaction reference number (8-digit numbers)

Remittance

Sender's Name (first name and last name

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S
10:44 pm EDT

Huawei Technologies lines are coming on display

i purchased Huawei Mobile Model No. C2905 from a mobile store on 05-04-08 and found that lines are coming on display screen. the store refused to replace it when i contacted on next day, rather asked me to complaint at Redington. I booked complained at Redington at visakhapatnam on 09-04-08 with no. 00106. till date my problem is not attended by Redington. They are also not lifting phone when i called upon. Their phone no. is [protected]. kindly do needful in solving my problem

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esehgrav ynot
, IN
Jul 23, 2010 6:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had purchased my Blackberry Gemini 8520 from a mobile store in Chennai and only after purchase I knew it was a officially unlocked device and not a usual Airtel Blackberry, I was upset at first as I have nearly 3 years of experience with Blackberry service at Airtel and its just awesome they do it so professionally. I used a Rs.999 (approx. USD $20) worth cover for the phone from case mate, after a month and few days the display brightness diminished to very low level and I had taken it to the Redington India Ltd. service center in T.Nagar and they told me about the Rs.730 charge if there is water lodged in the device and I was 100% sure that there isn't any possibility for the same, so I gave my device for service and was waiting for about 2 weeks and I received a call from them saying there was water lodge in my device and they want me to pay Rs.730 to get the device back and the most important thing is that the device isn't serviced. I was like what the hell? Why would I pay these cheats the money just to open and take look at it and return? These people don't have the basic common sense that if I had known there is water why would I give it for service to pay Rs.730 unnecessarily? I would rather go to private service center and get it done for same price or something additional, finally they sent me some fake snap shots of water damage and stuff. I doubt if they had done it on their own to rip off the money. Today I got the device back and the display totally doesn't work. They spoiled it even more. Blackberry has to stop sending officially unlocked devices let the people get good service from Airtel, Reliance and other service providers. Never from these local Redington guys, I wonder if they have ever seen a Blackberry phone, these guys would only have experience in spoiling local basic phones like Nokia, Motorola etc. Now giving the service order to these guys Blackberry is spoiling its reputation in India. I need a brand new device and also my Rs.730 to be returned and I am not going to live them till then.

People beware of these guys. Redington India Ltd is totally a fraud company. Redington India Ltd rips off the money and spoils your device. Redington Group has to replace my device and pay me my Rs.730 back. Redington Group has to stop the scam in the name of service Blackberry devices. Redington India Ltd should no longed be an authorized company to service Blackberry devices. Blackberry has to stop the contract right away.

K
K
kamal
,
Dec 04, 2008 12:38 pm EST

i hav purchase huawei 2905 model.but it is locked with service provider.i can`t use another cdma sim in this devise.so please tell me how can i unlock it...
please reply soon as possible

M
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mahesh gurung
,
Jul 25, 2008 9:08 am EDT

ofcourse the display of the dia;;ing numbers are little light but the its okay as far as the cost is concerned.
but the major prob lem with this set is the data cablem you can't find its cable easily,
The second and the most biggest problem i'am facing is the conversation recording if the Huawei could design the call recording facility for 15 minute but not the both party conversation. the problem looks simple but the problem is ample.

ComplaintsBoard
J
11:28 pm EDT

Huawei Technologies usb modem not accepting reliance mobile number

I have one Huawei EC325 CDMA data modem. Earlier I used it with a prepaid no. and after that I stopped using it because of speed. Now after 6 months I am again trying to use it with a new prepaid GSk but the data modem is not accepting the new GSK. I complaint this matter to reliance webworld and other senior officials but all are not able to help me. Can you help me in this case or should I throw the data card ?

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Shervon333
, CM
Aug 14, 2018 1:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I forgot my password for my java Huawei

W
W
WizKid
, IN
Feb 19, 2010 3:22 am EST

Hey Man!

I have the same issue ...
What was the outcome of ur harrsament...

Reliance SUCKS...

K
K
karla
,
Apr 21, 2008 10:29 am EDT

merci

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Contact Huawei Technologies customer service

Phone numbers

+1 (888) 548-2934 +44 80 0088 6700 More phone numbers

Website

www.huawei.com

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