Wish shoppers reviews and complaints 4345
Newest Wish reviews and complaints
nail polish
Ordered a couple of nail colors from a store on your site. I've received over six of them with duplicate colors coming in. I've let the seller know to cease and desist from charging my credit card for something I didn't order. I've never had any other problems with this app or purchases. I really don't want to do it but I may have to notify my bank to stop payment to anything concerning wish or cute. Can you help?
Women's fashion new metallic mirror nail polish was the name of the item.
I had ordered a couple of them previously and received them no problem yet this time I ordered a couple and have received duplicate colors that I didn't want. I don't want to allow them to charge me multiple times for these items.
referral code
Yes I told my mom about whis and that I saw that she get a 50% off for her chicken coop. She was going to purchase it with wish.com. And was very serious however the referral process, of giving her the code after she's made an account is not working and it's really making y'all look bad. How can I fix this?
hbflywc Is the 50% referral code I'm shown
My account email is
[protected]@gmail.com
unable to cancel my order that was mistakenly placed by my daughter
The WISH APP is not that safe. It automatically deducts your debit account without even popping a message to warn you. My daughter went to checkout and suddenly, it just said ORDERS successfully checked out, wherein I had so many ITEMS in the cart that I was still deciding on what to purchase and let go. NOW I feel so upset that I can't talk to any customer service representative because the CONTACT NUMBER they have on their website which is [protected] is just a Voice prompt, and when you send them an email - [protected]@wish.com you won't get any help because its automated. I can no longer log in to the app and their website because it's not accepting my password anymore and when I clicked forgot password so they can send it to my email, I didn't receive any email from them and you can't even message them on their Facebook Page because it's also automated. I am so disappointment if they take that money out :( just so wrong :( I really need help on how to get my money back. Please, if you know how I can contact someone from wish.com or how I can get my money back please email me [protected]@gmail.com
Thanks.
Actually, you can cancel it and get a refund. All you have to do is go to that order and ask for a refund on all the items that you want a refund on. It is upsetting because you have to do each item individually but they will issue a refund. :)
Yes, unfortunately, I no longer had access to the wish app and website. After exchanging so many emails with the automated, I was able to get hold of someone who replied they'll refund within 14 days. I do hope they'll refund my account. We'll wait and see. Thanks
i ordered tv box " u. s stock jailbroken mxq kodi...
This box came and it was used opened and it does not work when i contacted them they say it been over 30 days and they can not refund my money. This company is nothing but lairs and criminals and I want to know why they are allowed to rip off the american people with nothing happing to them. There are thousands of complaints on line and please tell me why you are not doing something about it.
U.S STOCK Jailbroken MXQ Kodi ...
Store: Changjiang Trade
Quantity: 1
Order ID: 58c82275a3a5f7229f9f4d52
U.S STOCK Jailbroken MXQ Kodi ...
Sansome St. 40th Floor
San Francisco
California
United States - 94104
customer service concerning orders not received
I have attempted contact with company many times concerning a number of orders I have not received Their site says I have confirmed delivery but that is a lie. Emails I have received from them tell me not to worry about it and give it a few more days. I want ALL the stuff I paid for or I want ALL my money returned 1.Fringe boots 2.belted dress 3. babydoll 4. V-neck dress and other items I can no longer access the orders on
i have order batteries for the phone charger i got from you the 2 set of batteries don't fit the charger i got like to know how to get the right size the one i get are to big i order 18650 if you could let me know were to get size that i need for the phone charger i order i order 8 of them and can't use them can't find the right size on you site i lok up 18650 and there all the same size please let me know were i can get the right size for them
gear stick knob mazda miata
This product does not fit my car Mazda Miata
I have sent an email to wish requesting a refund and got no reply
This company states they have good customer service but that is not true they are only interested in taking your money
Apart from paying wish I also had to pay customs duty
Based on the service so far I am stuck with a product that is of no good to me
my order has disappeared from the system
On 19 March 2017 I ordered a dress for R350.00 on the www.wish.com website. I received a confirmation that my order was received and will be delivered to me in May
I got this e-mail on letsoalo.[protected]@gmail.com
Shipped
Tracking #: [protected]
Delivery Estimate:
May 2, 2017 - May 12, 2017
Track Package
Contact Support
Request Refund
When I go into the system using the same e-mail address I used to order the dress, I get denied access. I finally managed to log i using a desktop view and see that it says there is no order under my e-mail address. I am therefore unable to inquire as all means of contact on the website require you to click on the order in question. I have no order to click on, I tried calling but I am in South Africa, the number does not go through. What can I do, please help. I still want the order but if it's missing I will opt for a refund.
I have been ordering from Wish.com for a long time and I never had an issue with them until March of this year. The first was I had two charges for them that I had not ordered anything. There was no orders showing for that date either, after a week or two of back and forth, I contacted credit card company and filed against them. Getting my money returned. I still had orders with them and since then I am not receiving all the things I paid for and their website says I confirmed delivery. They are not getting back to me and there is no way to contact them.
When you call they San Francisco office all you get is a pre-recorded message
jewelry, clothing, everything!
Wish, mama, and cute are all the same website/"business" and they are all fraudulent scammers!
Another fraudulent, scam-of-a-"business" out of where else? China.
They have no customer protection laws as there are in the united states, especially for people on the other side of the world.
This site is the epitome of false advertisement, scamming, and fraud.
If they were out of the united states, the government and better business bureau would have them shut down before they know what the hell hit 'em.
Everything I have purchased has been broken, fake, dirty, torn, cheap, and the "customer service" (If you can even call it that) bold-face lies to it's customers about everything from the way the usps operates, to when people will get their orders if they ever get their orders. Still waiting on three items ordered a year ago, folks.
Fraud! Fraud! Fraud! Fraud! Fraud! Fraud! Fraud! Fraud! Fraud! Fraud!
Beware!
Do not use this site!
Spread the word!
refund
I placed an order on April 21, and changed the shipping address, yet, for whatever reason, the change was not made so it was shipped to my old address and incorrect address. I contacted the seller and seller kept giving me turnarounds to not get the product to me then later a refund. I contacted USPS and they said since it was delivered they couldn't do anything, yet they still trwd to help by going to the house and knock, but nobody ever answered door. I later took a step further and contacted the wish support and they never responded to my email. Now, I am without my product that I PAID for and they refuse to refund my money! VERY UNPROFESSIONAL
I ordered some dresses and rompers the rompers are sewed backwards and the are really small cause they are seeed wrong I want to keep ordering from whisk but every time I order clothes they are sewed wrong what or how do I get something done about this ? Also you say a price like free then when you check your cart it's like 12.$ I don't get it or like 3, 00$ and it's like 8$ plus the shipping. Please contact me
tablet defective
Purchased a tablet aug 2016 as of april 16 it stopped turning on it was 9.6 inch with gold backing with duty and tax i paid around 206.00. This is the first item that has failed from wish and ive bought alot from wish. Lookup my history. All i would like is a credit to purchase another tablet. When the tablet worked it was as good as an apple tablet.my email address is [protected]@hotmail.com
my money and or products
I made a purchase over $200and wish took my money but refused my product and said they refunded Me the stuff and didn't. I need that money back to my account now I have kids and things I can do with money I spend. I have been a member for a little short note but they say they want to find out if my card is mine it sent a pic of my card and I'd I haven't heard anything back yet all I would hate to sew your business my phone number is (352)642-4292I would rather a call
refused refund for lost merchandise.
I was asking a refund due to the fact I haven't received the merchandise I bought. The person who take my reclaim told to give until another day. I waited, and yes I received 2 of them because even though I bought it all together they were sending them separately. Bought 4 shirts from the same company only received 2. After several days of dealing with the situation I've been refused a refund and blame the postal office for the loss meaning that I lost the money for good. Customer service final answer were cynical and wrote me to reclaim to the postal office. Obviously they're employee cause the CEO would resolved this differently.
customer service
I placed an order 4/15/17 when it asked for billing and shipping, i put the wrong zips in, which was my fault, so i wrote an email about changing the zips, after that my account was locked, and no email back. by the time they finally emailed me back items we already sent out, and they couldnt help me with changing the zip codes, they gave me some ### tracking number that doesnt exist its not a real tracking number. i called both post offices to explain what had happen, both of them say there is no tracking number like that. now that ill never get my items, im still waiting for a confirmation email, cancelling order and i want a refund, ill never order from this site again thats for sure.
i should have known not to order from a site where they have no actually representatives or working number.
his/her anal vibrator toy product
I paid for the item with a credit card the package I received didn't have my product in it. I sent three emails to wish customer support click on them they where error's I was trying to see if I could still get the item I paid for without having to do a refund I'm still interested in wanting it more than refund is there any way you can help me my email is arminta.l.[protected]@gmail.com
stolen credit card
My name is Natasha McRae My bank card was stolen ending in 4752 on April 30 2017 two purchases were made May 1st in two amounts one for $16 and some odd sense and the other one was between 11 and $14 and some odd sense. If possible I would like the address of where the items were supposed to be sent to please contact me at [protected] so I can put the address on the police report and give the address to my bank.
I was trying to pay for my order and it will not let pay. For it with my debit card
I was trying to pay for a item I was going to order but your system would not let me pay for it with my debit card and I made several attempts . So I took my business to Amazon.com and had no problem.You all can't seem to fix the problem I will just take my business elsewhere.
Don't worry about my complaint I will take my business some where else you all can't fix the problem
almost all products
almost all products that a buy from them at a certain price or now super low in compare to the price i paid. here in canada if you do that you have to refund the people in 30 days. i feel like i was scam the worse in this is that its all the things that i already buy that or in special like they want me to buy those things again im sorry but all the things i have from them i will call my credit card company and cancel all the things that i buy from them. then i will go everywhere and tell that they are scammers. same for a friend of mine. and maybe more if i search.
my orders from wish never received or refunded
I'm complaining about a few orders I made back in the end of February. I go to search in purchase history on wish and I don't see my orders but my card was charged several times.i have not received my orders or a refund of my money back that was taken off of my debit card.i have screenshots to prove wish took the money out of my account but I have not received any orders
I have no idea I'm in the same situation but what I do know is I will never order from them again. And it's crazy because I have been ordering from them for months. But the last time they took my money but didn't deliver my stuff and they don't even have a record of me ordering it which is dumb. So I sent the screenshots of my bank statement to prove they took the money and they still giving me a run around as well. Like give me my money back smh.
HAcked
yes i placed an order with them and it was supposedly delivered to my address. but i never received it. I notified them within the 30 days for refund and they gave me the run around. now they are saying that it needed to be done within 30 days and since its over that deadline, i lose. no refund, no product, no nothing except they got my money.
i have all the emails with dates from their site...
what do i do?
double charged
I recently purchased some items like car accessories and jewelry on april 17 and I hadn't checked my bank account till now and wish charged me two times for the same order. To begin with, the purchase was made without my consent. When I went back to check my cart for the things k was planning on being, it told me the the order was already made. My account is now below average. I'd really like that money back please. I've already tried calling every number associated with wish because I really do need this fixed.
The "octopus glass drinking straw for kids"
I saw it and its not a straw and its not for kids. Its for illegal use. Should not b sold on Wish as straws for kids.
Its mostly the point of what it is and that its being sold as a kid item to kids and as an item sold to no kids too, adults have bought it whether or not aware of its real purpose. And Wish has a safe website guarantee or something very close to that as well.
I went and took a look at this product and I don't mean any harm but if you look at it and look at the items they say are "similar" you can clearly see this item is a glass pipe for smoking...I understand your complaint about it being labeled "for kids" but I honestly didn't see that on any of the sellers who had the octopus straw item. The stuff is coming from China so my advice to you is that you just have to look at the item very well and similar items to see the quality and actual description of the items. That way this doesn't happen to you again.
I don't know if anyone thinks I bought it but I didn't I just saw it and knew it wasnt supposed to b for that purpose
There's different stores that sell the similar items and that I've looked at some of the others but the first one i looked at did say it was for kids but to my understanding the original store was not from china even if the item could b Chinese.
I was just trying to say they shouldn't at least label it anything that's close to being for kids if its not for kids at all.
a wig
My name is MRS uduak Umoh,
I only ordered a blouse and a bracelet from you, from my surprise l received 4 blond wigs which I never place order and the amount suppose to be $20:00 something dollars but I saw $98dollers in my statement. I want my money return back and stop taking money from my account. I will like you to stop talking my money and return to my account what you have taken. I only check the products but not not ordered it.Thanks
Wish In-depth Review
In Summary: Wish.com offers a unique shopping experience with a vast array of products at competitive prices. While the user interface is straightforward, the product quality and authenticity can be inconsistent. Customer service and shipping policies vary, and the mobile app provides a convenient shopping alternative. Wish's commitment to legal compliance and data protection is noteworthy, although more transparency in environmental and ethical practices would be beneficial.
Website Navigation and User Interface: The website is user-friendly with a clean layout and design, making it easy to navigate. The mobile responsiveness is commendable, ensuring a seamless shopping experience across various devices.
Product Range and Selection: Wish.com boasts an extensive variety of categories, from electronics to fashion. Availability of items is generally good, with a mix of common and exclusive products that cater to a wide range of tastes and needs.
Pricing and Value for Money: Prices on Wish are highly competitive, often lower than on other platforms. The site frequently offers discounts and deals, although there is no formal price matching policy.
Search Functionality: The search functionality is robust with various filters and sorting options. Search results are relevant, and the speed of search is satisfactory, allowing for efficient product discovery.
Product Quality and Authenticity: Item descriptions are not always accurate, and the authenticity of branded goods can be questionable. User reviews and ratings are helpful but should be read with caution.
Customer Service: Customer service responsiveness varies, with some users reporting delays in problem resolution. Multilingual support is a plus, catering to a global customer base.
Payment Options and Security: Wish offers a variety of payment methods and employs standard payment security measures. The checkout process is straightforward and user-friendly.
Shipping and Delivery: Shipping costs and options are clearly presented, although delivery timeframes can be lengthy. Packaging quality is generally adequate but can vary depending on the seller.
Return and Refund Policy: The return policy is outlined on the website, but the ease of the returns process can be improved. Refund timeliness is inconsistent, with some users reporting delays.
Mobile App Experience: The Wish mobile app is feature-rich with good performance. It is compatible with different devices, and user ratings on app stores are mixed, reflecting varied user experiences.
Customer Reviews and Testimonials: There is a high volume of customer feedback available, with an overall sentiment that ranges from positive to negative. Reviews seem to represent a broad spectrum of experiences.
Social Media Presence and Engagement: Wish is active on various social media platforms, with a reasonable response rate to customer inquiries. Promotional content is frequent, aiming to engage with the customer base.
Environmental and Ethical Considerations: Information on sustainability practices and ethical sourcing is limited, suggesting an area for improvement. Corporate social responsibility initiatives, if any, are not prominently featured.
Loyalty Programs and Incentives: Wish offers a rewards system and member exclusives, which can add long-term value for frequent customers. However, the benefits of these programs could be better highlighted.
Legal and Compliance: Wish appears to adhere to e-commerce regulations, with a focus on data privacy and protection. The respect for intellectual property is upheld, which is crucial in the online marketplace.
Overall Shopping Experience: The overall shopping experience on Wish.com is a mixed bag, with the main pros being the low prices and vast product selection. However, the cons include variable product quality and potentially long shipping times. Compared to competitors, Wish stands out for its pricing but could improve in customer service and product authenticity. Recommendations for improvement include enhancing the quality control of products, providing more transparent customer service, and improving shipping and delivery reliability.
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Most discussed Wish complaints
Item ordered on 2020-04-28Recent comments about Wish company
I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020Our Commitment
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