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GM point redemption

Complaint Rating:  90 % with 10 votes
90% 10
Contact information:
United States
We have been GM card members for 7 years and have accumulated $5, 893 dollars in points toward a GM car. When we decided to claim these towards a new GM vehicle we were told we could only use $1, 000 in cash towards a new vehicle. In order to claim all these points we were told that we would need to purchase 5 vehicles in order to redeem the remainder of points. Why do they allow you to accumulate all these points when we can't redeem them. We will never purchase or recommend purchasing a GM vehicle and we are no longer a GM card member. All other cards let you redeem your points to the full value. We were basically told by GM that it is not their problem that we accumulated that many points. Beware of GM.
Complaint comments Comments (0) Complaint country United States Complaint category Cars, Parts & Vehicles

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