HSBC Direct / bank withholding my money
HSBC direct has been withholding my money for 2 weeks, for no reason. When my on-line CD matured I called the bank twice with requests to close my CD account and transfer the fund to my another account where I can access the money. I waited for about a week only to discover they did nothing. Since then I have been sending bank mails daily. Still cannot get the money. On top of this, now they want to charge me with an early withdrawal fee. Basically, they are pretending that I never called them.
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