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HSBC / bank is sending someone's statement to me despite repeatedly requesting the bank not to send it to me.

1 United States Review updated:

No I'm not receiving scam/spam mails. This is a real statement from HSBC bank except that it is not mine. I have no accounts/cards or any relationship with this bank.

I have got tired of writing to the bank every month (more than a year now) not to send me the statements and I found this site and writing here hoping that this bank takes its customers data confidentiality seriously and does something about it. People...Chances are that your statement may be going to someone else if you are a HSBC bank customer in India...

The mail looks like this -

=====================================================
fromCardalerts@hsbc.co.in
to email@removed

dateSat, Jul 19, 2008 at 3:52 AM
subjectYour HSBC Credit Card statement

Dear HSBC credit cardholder

We are happy to offer you the facility of receiving Credit Card Statement on E-mail. It comes to you in an easy to view and store PDF format!

Now, you can access your statement on your computer from anywhere in the world. This is something you cannot do with your printed statements.

Password protection
Your statement on E-mail is secured by a unique password assigned to you for increased safety and personal access.

Your password will be a unique combination of the last 4 digits of the Primary card number followed by the first 4 letters of your name as it appears on your credit card followed by your date and month of birth (in DDMM format).

For example:
Eg 1: If the credit card number for Sumit Sharma is [protected] and his birth date is 01 January 1970, the password will be '4200sumi0101'.

Eg2: If the card number for S S Sharma is [protected] and his birth date is 22 January 1973, the password would be 4201sssh2201 [the spaces would not be considered]

Eg3:If the card number for Ram is [protected] and his birth date is 15February1972, the password would be 4202Ram15029 [in case of name sizes of less than 4 letters, the digit 9 is (are) appended to the end of the password constructed to complete 12 digits of the password]

To open this secure encrypted file, all you need is Adobe Acrobat Reader version 6.0 or above. If you do not have these versions, please click this link www.adobe.com/products/acrobat/readstep2.html to download the free version.

Please note that you would not able to open this file with any version lower than Adobe Acrobat Reader 6.0

Important Information:

Please click here to know terms and conditions applicable to statement on email

For information on charges applicable on your HSBC Credit Card and other important details, please open this attachment.

You will not be able to 'Reply' to this email. For queries, unsubscribe and instructions on your Credit Card account email us at info@hsbc.co.in

"This e-mail is confidential and may also be privileged. If you are not the intended recipient, please notify us immediately; you should not copy or use it for any purpose, nor disclose its contents to any other person"


2 attachments — Download all attachments
[protected].pdf
180K View as HTML Download
Most Important Terms and Conditions.pdf
43K View as HTML Download
=====================================================

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Comments

  • Sa
      7th of Feb, 2009
    0 Votes

    I am also getting such emails, seems something seriously wrong. here is text
    Dear HSBC credit cardholder

    We are happy to offer you the facility of receiving Credit Card Statement on E-mail. It comes to you in an easy to view and store PDF format!

    Now, you can access your statement on your computer from anywhere in the world. This is something you cannot do with your printed statements.

    Password protection
    Your statement on E-mail is secured by a unique password assigned to you for increased safety and personal access.

    Your password will be a unique combination of the last 4 digits

  • Ro
      11th of May, 2009
    0 Votes

    Hey Folks,

    Have received the same mail today at Bangalore 11/05/09 (May-09).
    Not sure if this is a legit mail or a fraud.

    Somebody's statement or waiting for you to key in your details.

    Folks beware if you receive any mail from any bank. Please check the net first before opening the mail. just copy paste the entire message and you should know the scam as I did for this one.

    Any legal folks can you help as to what may be required to file a case against the bank. How should we go about it.

    thanks
    Rob

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