HSBC / bank is sending someone's statement to me despite repeatedly requesting the bank not to send it to me.
No I'm not receiving scam/spam mails. This is a real statement from HSBC bank except that it is not mine. I have no accounts/cards or any relationship with this bank.
I have got tired of writing to the bank every month (more than a year now) not to send me the statements and I found this site and writing here hoping that this bank takes its customers data confidentiality seriously and does something about it. People...Chances are that your statement may be going to someone else if you are a HSBC bank customer in India...
The mail looks like this -
dateSat, Jul 19, 2008 at 3:52 AM
subjectYour HSBC Credit Card statement
Dear HSBC credit cardholder
We are happy to offer you the facility of receiving Credit Card Statement on E-mail. It comes to you in an easy to view and store PDF format!
Now, you can access your statement on your computer from anywhere in the world. This is something you cannot do with your printed statements.
Your statement on E-mail is secured by a unique password assigned to you for increased safety and personal access.
Your password will be a unique combination of the last 4 digits of the Primary card number followed by the first 4 letters of your name as it appears on your credit card followed by your date and month of birth (in DDMM format).
Eg 1: If the credit card number for Sumit Sharma is [protected] and his birth date is 01 January 1970, the password will be '4200sumi0101'.
Eg2: If the card number for S S Sharma is [protected] and his birth date is 22 January 1973, the password would be 4201sssh2201 [the spaces would not be considered]
Eg3:If the card number for Ram is [protected] and his birth date is 15February1972, the password would be 4202Ram15029 [in case of name sizes of less than 4 letters, the digit 9 is (are) appended to the end of the password constructed to complete 12 digits of the password]
To open this secure encrypted file, all you need is Adobe Acrobat Reader version 6.0 or above. If you do not have these versions, please click this link www.adobe.com/products/acrobat/readstep2.html to download the free version.
Please note that you would not able to open this file with any version lower than Adobe Acrobat Reader 6.0
Please click here to know terms and conditions applicable to statement on email
For information on charges applicable on your HSBC Credit Card and other important details, please open this attachment.
You will not be able to 'Reply' to this email. For queries, unsubscribe and instructions on your Credit Card account email us at email@example.com
"This e-mail is confidential and may also be privileged. If you are not the intended recipient, please notify us immediately; you should not copy or use it for any purpose, nor disclose its contents to any other person"
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Most Important Terms and Conditions.pdf
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