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HP Service Group / Compaq Presario 2000 / battery problem

1 India

My self Dr. Anuj Garg and this mail is regarding complaint against HP service group in Delhi:-

I bought laptop Compaq Presario V2000/ED127PA in Feb 2005 serial no CNF5461RY2 in Feb 2005

Now i am getting problem in battery backup and regarding this problem i deposit my laptop on 23 Nov 2006 at HP service center Hewlett-Packard India Pvt. Ltd 24-30, Okhla Industrial Estate Phase III
(Near Kashyap Motors)
New Delhi 110 020 India

Phone: +[protected]
Fax: +[protected]

Having complaint no [protected] , but i received this back by saying that battery is calibrated and now there will be no problem, but i faced the same problem about battery so i again deposit in service center on date 12 DEC 2006 having complaint no [protected], but as the same first time - service center returned me(on 15-12-2006) my machine by saying that it was calibrated and now further there will be no problem in future-this time i talked with Mr Jagdeep who is employee of HP having contact no [protected]. He assured me that this time there will be no problem regarding battery backup, but now on the same day i checked at home and find the same back-up, it was between 1hr-1hr10 min. as the same. Note- Laptop is under warranty period.

Everyone, beware of Compaq products!

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