I called up the HPGAS toll free Helpline: 1800 – 2333 - 777
and they gave me the phone number of their Sales officer, Mr. D T Patil.
The first question I asked him was whether there was a shortage of cooking gas in Pune and he mentioned that there was some shortage, but it is now stabilising.
I informed him that the dealer does not deliver before 10-15 days to which he replied that delivery should ideally be in 24 hours, but it can take up to 2-3 days at the max.
I also enquired with him whether there was a rule that bookings can only be made 21 days after delivery of a cylinder to which he replied that there is no such rule and the dealer might do this in case of shortage.
Finally, he told me that he will speak to the distributor and tried to assure me that I would get my refill delivered today itself.