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Howard Pierce's Direct Audio Video / Stay away from them

1 United States
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STAY AWAY FROM THIS SITE IF YOU WANT DELIVERY SOON!

I am an avid bargain shopper. When a speaker was selling for about 20% less on this site, I decided to order it despite knowing how poorly this company was rated. I thought, "how bad could they be?" Other sites like Buy.com have a relatively bad rating on this site and I have never had any problem with Buy.com. Well, live and learn. I placed an order on 5/10/07 for an "in stock" item that was listed as "Usually ships in 2-3 days." My credit card was charged the full amount the same day. It is my understanding that it is illegal to charge a credit card for an item and not ship it.

I called the one generic 800 number on the site and I was told that I would get an email with an update in 12 hours. No one emailed. In fact, there is no way to email anyone at this company.

I am pretty sure that HPAVDirect.com owns nothing, has no warehouse or storefront. They are likely a broker that works with distributors.

It took 4 weeks to get UPS tracking number. I expect delivery in about 1 week. Therefore, if you can wait 5 weeks for your item (or longer) and price is the main priority, this may be an option.

Al

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