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HoverboardCloseouts / Hoverboards

New Jerey, United States
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Terrible, terrible, terrible:

We ordered 4 hoverboards or our grandchildren on 12/14/16.

As of today, we have received 2 that we ordered, 1 that we did not order (a lesser model) and 1 that still has not been shipped.

I have called customer service for about 12 times now and have not received any information as to when our 4th board will be shipped. I am waiting for a so called "shipping label" so that I may return the board that was shipped in error. We have 2 grandchildren that have been waiting for their boards since Christmas.

I have been told week in and week out that customer service will email me and send me updates. I have NEVER ONCE received any email from customer service.

At this point, what are our options??????????

I see that this company has disappointed many customers.

We need answers...they have received $1, 400.00 from us.

Help!

Jodi Apduhan

Jo
Jan 31, 2017

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