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Hoverboard Ireland / Marsboard review: faulty hoverboard 10

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6:13 am EST
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This crowd claim to be powered by Shopify. They sent me a defective hoverboard, which I sent back for repair. They sent it back in the same defective state. I then sent it back for a refund. Last I heard they were 'processing' my refund. That was over 3 weeks ago, and since then they have ignored all my follow up emails. Complete scammers. Their website is Hoverboard-Ireland.com

10 comments
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Alison Considine
Co cork, IE
Sep 10, 2022 10:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My daughters hoverboard is still under warranty bought from hoverboard ireland order number ms14119,it is a 2020 new starry sky 6.5 led wheel hoverboard,it only holds the charge for 10 minutes

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Pablo8thsorbars
Scrublin, IE
May 22, 2021 9:05 pm EDT

I bought a hoverboard and cart accessory for my sons 8th birthday he will turn turn 9 in June and I've had a problem with a yellow light since my sons 2nd go it stopped mid use and threw him on the ground it talks in Chinese accent always says Bluetooth connected but the yellow light won't turn off even if you charged it for a week it wouldn't go not that I tried it but I did try 24 hours its fully charged and nothing. they asked for me to send it for a repair or replacement if the product was defective in any way clearly they know what the problem was or is as the board came back this time his first go using his cart he went top of the road turned around set off and then just stopped beeping like hell then I turned it offand on again the yellow light appeared and my son said Dad everything on the Internet is fake I love my hoverboard but never got to play on it My heart broke 💔 is their anyway to contact these scammers or locate them? What department do you have to report to about the incident at play these boards are dangerous enough without them being of good quality👌 the speed is fast enough for kids and to stop mid drive and next thing your child is in mid flight threw no fault of their own the electrics don't hold up.. warranty is up in few weeks so i guess I'm €399 out of pocket becausethey can't seem to respond to your emails its a shame they are targeting children's safety by carelessly making faulty products could someone please share some links for consumer rights complaints board as i travel to UK for work and i only know of trading standards and if im correct i think that's only UK im not sure of the name in ireland Thanks in Advance much appreciated

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Mick Ireland
, US
Mar 11, 2019 2:52 pm EDT

Does anyone have the contact email address for these cowboys, same as above faulty board arrived, no reply from anyone...

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Coll O Brien
, US
Jan 31, 2019 2:45 am EST

I ordered one for Christmas for my daughter it came the wrong Colour and an American charger that broke ! I have been emailing for 5 weeks only for them telling me every time that it’s on the way ! It’s ridiculous why don’t they have a contact num ! My daughter is so disappointed and wondering why Santa didn’t give her a proper present

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nickmcd
, IE
Dec 27, 2018 5:41 pm EST

Hi I purchased a board for my son for Xmas from Santa and it is faulty. Devastated! How do I get in touch with this company? No phone number or email. I have a very sad little boy 😩
Any advise will be greatly appreciated

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Joe Lafferty
, US
Nov 16, 2018 7:43 am EST

ie they told me not to worry and for me to check with my DPD

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Dodowdy
, IE
Dec 07, 2018 12:00 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hi joe, just wondering did you have any luck? I have just ordered one before seeing your review.

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Mary marron
, IE
Nov 19, 2019 1:13 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Dodowdy

Hi @dodowdy did your board come, how was the quality, like you i have ordered one but only seen these reveiws now... were u happy wit everything

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Joe Lafferty
, US
Nov 16, 2018 7:42 am EST

I also have a concern. I ordered a hoverboard 2 weeks ago. Did not yet arrive. When I contacted them they said they did not have it in their Irish warehouse. I am very suspicious. I have emailed them and told not to worry to check with my DPD couriers.

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Leyla simsek
, IE
Dec 10, 2018 5:25 pm EST

Do you have an email or contact for them as I only bought the new starry sky 6.5 hover board in end of August, when it arrived the cover was torn and box it was in looked as if it was used . I have stopped my daughter from using it as the battery power keeps shutting down in mid use and throws my daughter off with a jolt as the board gives no warning the battery power is low . It reads full battery power . I haven’t been able to contact them direct and they have no details on there website except for this service@hoverboard-ireland.com ? I would not recommend marsboard / hover board-Ireland .com
They are definite fakes coming in from China ...

Regards Leyla

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