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Houzzbar stools

1
J Nov 22, 2017

Buyer Be Aware. Buy from (most likely through) HOUZZ at your own risk.
Ordered 3 Barstool, one was defective and have spent the last several days trying to explain via annonymous emails, the simple issue of improperly assembled hydraulic shaft. As an engineer I recognize a bad assembly when I see it. Based on my experience so far with HOUZZ, they may be trying to wear me out and give-up on getting the chair fixed or refund. I've never experienced this kind of idiotic run-around with my other online purchase.
Even allowing for some errors and issues involved in online transactions, this is clearly over the top, and I hope to find-out why.

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