SUBMIT A COMPLAINT

Hotwire / hotel they booked for me

United States
Contact information:

I booked a Hotel through their site knowing that the reservation would be nonrefundable I also assumed that I would get what I paid for . Upon completing the confirmation they notified me of the hotel they selected for me I went to other third-party sites like trip advisor to look at consumer pictures and discover the hotel was absolutely disgusting expose wiring broken tile flooring cave like rooms it looked filthy . I called Hotwire to complain and ask them to change the hotel I never requested a refund I offered to pay more money to stay at a better hotel and they absolutely refused to help me .

Ch
Apr 29, 2017

Post your comment