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Company purports to sell DVDs at discounted prices. Online prices look good. When you order, you receive email to say that the the DVD is unavailable. The DVD never arrives. However, if you try to cancel your order, your credit card is charged. When you call the company, they tell you that you agreed to a membership. If you argue with them, they tell you they can cancel your membership. However, they refuse to remove the amount they have already charged your credit card.
There is no mention of a "membership" anywhere on their Website. Some posts say that when you enter your credit card information when you are making the purchase, there is fine print about terms you agree to.
BEWARE! Don't be tempted by this company's low prices. They don't stock the merchandise. They just want your credit card information so that they can make bogus charges.
The complaint has been investigated and resolved to the customer’s satisfaction.
if you "SORE LOSERS" feel u had been duped by HOTMOVIESALE.COM, then, SUE THE F@#%ING COMPANY!ACT ON YOUR STUPIDITY AND NOT WHINE ABOUT THIS!bear in mind that your babbling will do you no good!
"LESSONS LEARN FROM THIS - F$#!ING READ BEFORE YOU PLACE YOUR ORDER! THERE IS NO HARM IN READING FURTHER, USE YOUR BRAINS FOR GOD'S SAKE!"
"NOW I KNOW THAT YOU AMERICANS ARE SO STUPID!"
I wish I had read down a little further on the search page for HOTMOVIESALE.COM. I could have saved myself the $9.95 for a membership I had no idea about. I should have gone with my instincts I knew the price was to good to be true. One good thing I did get the DVD I had ordered. Happy New Year.
This website is a TOTAL SCAM to collect recurring membership dues on your credit card.
This company shipped my DVD, but then charged a $19.95 "membership fee" which I have no recollection of ever agreeing to. Making matters worse, I didn't notice this recurring monthly membership fee on my credit card until $139.65 in fees had been applied and paid for.
When I realized the charge on my statement, I immediately phoned the company. Their customer service agent claims that I had not only agreed to this fee, but had been sent an email to confirm and advise. The email referred to was my confirmation of order some 7 months prior. The email was quite lengthy and only towards the bottom did it mention my enrollment in a "3 day trial period" which if not cancelled would result in a $19.95 per month membership charge.
They agreed to cancel my membership, but would only refund 1 charge of $19.95 to my card. It was obvious to the customer service agent that I had never used the "membership" since placing my order, but when asked if he thought it was fair he claimed that I had been sent a notification of the terms and should have cancelled the membership earlier.
Wow, thanks, I thought there was something fishy about hotmoviesale.com. Wow this world sure is full of companies and individuals with "Grasping Hands"!
Jody
In our case they actually had and shipped the DVD..however, there was a link indicating that you could "purchase" without membership.
That option was totally ignored and a membershiop fee was charged.
So we were charged a membership fee of 19.95 and they said that we agreed to the membership...even though we clicked on the option to buy without membership.
AVIOD THIS PLACE AT ALL COSTS!