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Hotelsone.com / not being able to cancel a reservation due to transfer of job

1 Mobile, AL, United States
Contact information:

My name is Michael Crismon. I thought I went to the Hilton's reservation website. I made a reservation at the Admiral Hotel (owned by Hilton) in Mobile, Alabama. The date was Feb. 28th. 2019. I have to cancel this reservation but was told by Hotelone that I could not cancel. Hotelone proceeded to take the total amount out of my credit card. I want to cancel my reservation (itinerary number [protected]) and refund my credit card in the amount of $394.55.

Mi
Jan 7, 2019

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