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Hotels.com / refund policy

San Francisco, CA, United States
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I booked a hotel with this website January 2017. Unfortunately my airline changed my flights, the hotel that I booked was no longer needed. When I called Hotels.com to cancel my hotel reservations they told me they would not refund my money $700.00. When asked if I could have a voucher to use at another hotel on another date because I was traveling to CA from NH. They told me that would do that. The only thing I could do was change my dates for the hotel in CA. I am never going to go to CA for one day to change my hotel reservations to an alternate and the Hotel that I booked would not help. Hotels.com is a rip and I will never use there services again, nor will I use the Hotel in CA.

Ja
Apr 30, 2017

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