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Hotel Reservation / by using, my reservation is granted

3 United Arab Emirates Review updated:

I made a booking reservation more than month ago (May 6, 2018) & I keep tacking with your staff to provide me numeric confirmation number but they keep reply that my booking in confirmed and don't worry & before 3 days back they send me email the suppliers cannot provide you this hotel and you should choose the alternative accommodation (which not the same quality of my first choice) others wise you can cancel your reservation & take your money back, it means if I want to make new booking current dated I will pay triple rate which my reservation due on June 14, 2018.
I send many emails to take an urgent action & am intresting to share my experience with any manager in As I recommend to use this website for my booking & my friend booking as well as Amoma very Famous website for hotel reservation.
Please advice.
Mahmoud Alsayed

Jun 11, 2018
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  • Am
      20th of Jun, 2018
    0 Votes

    Hi Mahmoud,

    We are sorry to hear about this matter.

    Kindly note that we checked your case and learned that the reservations have been properly reconfirmed with the hotel, as advised by phone on the 12th of June.

    We remain at your service for any other details!

    Best regards,
    Eva Customer Support Team

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