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1.7 6 Reviews

Hostlyt / Server Group Complaints Summary

1 Resolved
5 Unresolved
Our verdict: With Hostlyt / Server Group's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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12:26 pm EDT
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Hostlyt / Server Group Power pmta

Stay away from these scammers.

I'm a customer for about 3 weeks and I managed to send the incredible amount for ... 200 emails using their services.

After a few days the web app didn't send anything, can't connect to the email server - only error mesages.
they didn't answer for days to my tickets and when they did, they merged 2 or 3 messages in one short and vaue answer.

I keep telling them that I can't connect, I can't send, etc and they replied after a few days that they did some test, with other apps and all is fine.

Further more, the final sending URL has their trail "sendz.mail" which is blacklisted. I tested an email (with only informational text) and I get a score of ... 2.7 . They replied to my ticket that all DKIM, SPF are good on their end.

My advice - look somewhere else, hostlyt.com is a fraud

PS: although I didn't take any risk with them, avoid also https://www.oksmtp.com/ because they have a very similar approach and use the same server, could be the same guys:

https://webryt.com/info/oksmtp.com vs https://webryt.com/info/hostlyt.com

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8:47 am EDT
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Hostlyt / Server Group hostlyt.com smtp service

I am using hostlyt.com SMTP plan
Here from i can send one million mails per day and per month 30 million mail. I really love the current support and service.

3-4 months before i used PowerMTA smtp pack that time got average support but they may be changed staff or other things now very good support and service also email sending speed very good.
Oksmtp made it real for me cause for that my business going very good

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4:39 am EDT

Hostlyt / Server Group hostlyt is a fraud - stay away

I lost money to this Bangladeshi Gang of fraudsters. In the chat, they promised a ready server with bulk mailing facility. After taking money, they refused to provide promised services. Worse, they stole my data and claimed its job of hackers. They will never allow you to use your services on one pretext or other. Stay Away from these scammers. Just google Hostlyt review and see how many have been cheated by them.

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8:40 pm EDT

Hostlyt / Server Group servers

My husband and I chose to eat st Applebee's in Lacey NJ. Living here for over 30 years we love to support our local eatery. We checked in st 8:07pm on Saturday 9/8 for dinner. We were seated in a timely manner. Unfortunately, no one came to our table to even acknowledge us for approximately 9 minutes, of which felt like 20 minuets. The wait staff was to busy fooling around not paying any attention to ANY of the customers. My server finally came around as we nicely told her we were ready to order. Never once did she come to ask if everything was good. Finally once we were done eating, we again patiently waited fior our server as she finally came and smelled like SMOKE to give our check. The manager was also to busy sitting around not paying any mind to his staff as they were all what looked like running after one another. We were SO disappointed that we will NEVER go back there. I truly believe that you should train your servers and managerrs appropriately so customers would be happier.
Sincerely

Disappointed Custome r!

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12:49 am EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hostlyt / Server Group smtp vps server hosting service

I have been trying to use this service for 3 weeks now and it is the worst company i have used to date. They advertise a great looking product and offer fantastic service until they have your money and then they deliver nothing like the advertised product, its rendered useless from day one. I gave them the benefit of the doubt and ordered a second product which was delivered late, wrong specifications with used blacklisted
IPs no templates, no bounce feedback servers which were paid for. Takes 24 hours minimum to get a reply from them and then its never helpful. Be warned they are only after your money. I'm down over $300 with these scammers.

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Resolved

Hello, Its My fault, Actually after made payment they Provide Service within 24 hours, But after 13 hours i post it, Its my fault. They delivery service within 24 hours and I got proper service from HOSTLyT. Apologies my mistake. Please take down it. Thanks

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Eric Tarter
, US
Mar 20, 2021 9:13 pm EDT

That is the worst reply to a complaint I have ever seen. You can obviously tell the person that wrote the "Resolved" post was not the same person that posted the complaint. One speaks English fluently and the other does not lol.

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6:54 am EDT
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Hostlyt / Server Group server

www.Hostlyt.com is a fraud company. they cheat to their customers. before take payment they give me commitment to give best service after making the payment they do not reply for long time and after that delivered me wrong product. which is useless for me and digest my money as well.

Dont believe to this company. hostlyt.com is a fraud company. their servers are very bad. full time down and all mail go to SPAM.

No reply on phone and Tickets. You can check their facebook page, so many complaints are there.
Dont believe to this company. hostlyt.com is a fraud company,

this is their fraud guy never pic this number after payment - +[protected]

[protected]@hostlyt.com
[protected]@sendpulse.com
https://www.facebook.com/HostLyT/
https://twitter.com/Host_LyT

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Update by DJV Singh
Sep 03, 2017 2:17 pm EDT

also check this link https://www.scamadviser.com/check-website/hostlyt.com

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Michael Bernard
Jburg, ZA
Jun 09, 2022 3:05 pm EDT
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https://hostlyt.com and https://goix.net/ are scammers the same group manage the both sites, if you ever pay for anything on this two sites your money is gone

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Michael Bernard
Jburg, ZA
Jun 09, 2022 3:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

https://hostlyt.com and https://goix.net/ are the same group of scammers from Bangladesh they manage both websites from, run from this two websites else you will loose your money..

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Taren Lop
, US
Oct 16, 2019 8:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am using hostlyt.com SMTP plan
Here from i can send one million mails per day and per month 30 million mail. I really love the current support and service.

3-4 months before i used PowerMTA smtp pack that time got average support but they may be changed staff or other things now very good support and service also email sending speed very good.
Oksmtp made it real for me cause for that my business going very good

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Michael Karas
, CH
Sep 22, 2019 7:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I love HostLyT and I use it for years for my company's newsletters. They are easy to use and offer any feature that you might need at far better price than their competitors. The pricing of hostlyt is probably the best in the field. It allows you to send unlimited emails to your list. You pay per subscriber, not per email, which is quite convinient for companies with 50000+ subscribers. Another thing that I like is their current design layout, dozens of premade templates for the holidays and how easy it is to setup everything by yourself without having to read complex guides.

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Amit Chattopadhyay
, US
Aug 19, 2019 2:35 am EDT

Once you complain against this fraud company - they threaten to damage your reputation. I disregarded their warning and posted review. This is what these Bangladeshi frauds did:

------------------------------- Threatening Email -----------------------------------------------

Hey
Take down your all fake bad comment, Otherwise we will paste your all company and job place company bad review included your name.

Do it within next 48 hours, Otherwise you will get understand what we can do for you.

On Wed, Aug 14, 2019 at 12:27 PM GETCO IT wrote:

check and think how your feelling
We have all your company and job detail's



https://www.indiacomplaints.com/complaint/ace-infobanc-pvt-ltd/promotion-building-culrwyunp1

You will see the live complaint very soon this link,

Just wait and see and then understand how feeel

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Vipul Bansal
, US
Aug 14, 2019 2:11 am EDT

HostLyt is a fraud company - do not get fooled by choreographed reviews and support answers. They have no support - only sales. After grabbing your money - they will use one pretext or other to deny service. I purchased a server from them. They took extra money to set-up the server but never allowed me to use the server saying my server has been hacked and being controlled by hacker group. I could not do anything, nether they responded to my multiple support tickets. Later I found this company is being run by a gang of Bangladeshi frauds who are well known as fraudsters. Just Google them or visit their FaceBook page. Don't pay them - if you do, will suffer.

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Michael Karas
, CH
Aug 12, 2019 6:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

He is Indian Client " Amit Chattopadhyay"
He Used our Service 23 days out of 30 days,
Then he told us we deleted her campaign, Its totally false. May be his Interspire hacked or something he do and then give us this false Blame. Please check with us Chat Conversation

Conversation started on Monday, August 12 2019, 15:05
================================================================

[15:05] Visitor navigated to https://www.hostlyt.com/best-smtp-email-server/?gclid=EAIaIQobChMI6uKSl_384wIVkIRwCh0KAwmJEAAYAiAAEgI4q_D_BwE
[15:05] HOST LyT (System Message) : Thank you for visiting our site.
How may I assist you today?
[15:06] V1563094399499652 : Why are you stopping my services. I have paid for your service but now you are logging in to my account and deleting my campagns and mailing lists. What knd of fraud is this ?
[15:07] Jacky Khan has joined the conversation.
[15:07] Jacky Khan : What
[15:07] Jacky Khan : We stop mean?
[15:07] Jacky Khan : Are you kidding with us
[15:07] Jacky Khan : We send Admin access not user
[15:08] V1563094399499652 : Then who s deletng my campaigns and mailing lists ?
[15:08] Jacky Khan : If have any issue create support ticket from your account
[15:08] V1563094399499652 : I also fnd you are usng my account to send spam mals
[15:08] V1563094399499652 : My 3 support requests are lyng with you unanswered
[15:08] Jacky Khan : Why we do? We have thousands of your type clients
[15:08] Jacky Khan : May be your account get hacked
[15:08] Jacky Khan : Change your password immediately
[15:09] V1563094399499652 : There is no way of changing your password.
[15:17] Jacky Khan : Company do it why?
[15:17] Jacky Khan : If we do why your smtp live ?
[15:17] Jacky Khan : You don’t have any common sense on your head
[15:18] Jacky Khan : That type [censored] Indian client never seen
[15:18] Jacky Khan : May be your interspire got hacked
[15:18] Jacky Khan : You blame with us
[15:18] Jacky Khan : Its totally too much
[15:19] V1563094399499652 : Just wait and see - have had enough with you frauds
[15:19] Jacky Khan : You don’t have any common sense, try to be professional
[15:20] Jacky Khan : Our thousands client never told that type before
[15:20] Jacky Khan : You told us we do steel ?
[15:20] Jacky Khan : If we do it why we delete campaign?
[15:20] Jacky Khan : Without delete campaign we download your data
[15:21] V1563094399499652 : What professionalism you expect ? You do not give me access to emails, how do I change password. My support requests are lying with you unanswerted for so many days. And you talk of professionalsm ?
[15:21] Jacky Khan : Listen try to make good practice and good understanding also, Don’t make that kinda blame ever.
[15:22] V1563094399499652 : Dear fraudster - you have just seen the beginnng. Now you wll see how I expose you guys
[15:23] Jacky Khan : I am there sales chat only, Create support ticket for technical support
[15:23] Jacky Khan : Thanks
[15:23] V1563094399499652 : I have been reqwuesting you guys for so many days. Did not do anything thibinkng good sense wll prevail. But no - today you stopped my from usng my services. That did it. Now you will see

IS THE LIVE CHAT CONVERSATION WITH THIS CLIENT.
Hope you Understand now.

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Vipul Bansal
, US
Aug 14, 2019 2:20 am EDT

Here s full transcript of HostLyt's so called support. Before paying them - just observe how they behave with customers once payment has been made. Also observe, how they are cheating. I have full transcript of their sales chat to prove how they mislead during sales and later give something completely different and incomplete - so much so that you will end up dong nothing.

View Ticket

Portal Home Client Area Support Tickets View Ticket

Ticket Information
#718866 - Please help in Starting My New Mailing Account Closed
Department
Support
Submitted
21/07/2019 18:00
Last Updated
03/08/2019 05:06
Priority: High
This ticket is closed. You may reply to this ticket to reopen it.
Reply
02/08/2019 18:51
HOST LyT Staff

Hello,
You not able to Request for extra service,
As we provided you as our Features all Service.
You should recheck our SMTP page again.

Thanks
31/07/2019 10:06
Amit Chattopadhyay Client
So, now I have established how you are cheating customers by promising bulk mail server ready with Interspire and after paying claim yours is a SMTP service like Mailchimp. You are misleading customers and engaged in fraud. I have your sales pitch transcript that shows how you are trying to mislead people with false promise. One thing can promise - it will be very very hard for you to digest my money. Just wait !
30/07/2019 17:41
HOST LyT Staff

Hello,
Don't be kidding,
Its SMTP Service not hosting so why you give you free bounce?
Check our SMTP Features we told you got free bounce server?

Hope you understand now.

Thanks
29/07/2019 01:07
Amit Chattopadhyay Client
What you have given is a an incomplete service - without basic requirements like From: e-mail, bounced e-mail etc. How on earth I can send emails without From: E-mail ? You have taken control of my domain - so I can not set-up e-mail myself. I did not pay for an incomplete service - either you give me a functional service or return my money.

Do not waste anymore time. Please deliver a functional service immediately. I am going to take action against you if the service is not operational within next 2 days.

Please treat this seriously !

28/07/2019 17:06
HOST LyT Staff

Hello,
As you paid Service you already got from us,
You got SMTP credentials and also Interspire Admin access
The both are working fine, If you face issue so let us know error with screenshot.

Thanks
28/07/2019 11:15
Amit Chattopadhyay Client
I do not want Webmail - I want a functional Interspire bulk mail service for which have paid. Till date, I could not use your service as its incomplete. Either give me a functional service or refund my money. Already 15 days have passed since I paid and still my service is not functional.

Please treat this seriously and set-up functional bulk mail complete with necessary emails. If not, I am going to take necessary action against you.
27/07/2019 17:53
HOST LyT Staff

Hello,
Please check our SMTP Page and features,
Here not included Webmail Service addon,
You can take it from your Account "Service" Addon option.

Thanks
26/07/2019 11:28
Amit Chattopadhyay Client
Hello there,

After 3 days you come back to tell me I have to pay extra for setting up email addresses without which no bulk mail can be sent ? Then you should have informed that in the beginning. You know very well without setting emails no body can make use of your services. You have taken payment from me and now evading service delivery on one pretext or other.

Either you return my money or set up the emails immediately. I want immediate action

Please comply

Best Regards
26/07/2019 10:40
HOST LyT Staff

Hello,
We not able to provide root access cause its SMTP Service,
Webmail if your need so you can take Webmail addon from your Account "Service" Addon option.

Thanks
23/07/2019 01:42
Amit Chattopadhyay Client
Dear Support Team,

Thanks for telling me the IPs in my account.

Please inform the log-in id and password for Webmail as I have to set-up the e-mail boxes. Since setting up
email is not in your package - you must allow me to do that.

Please also inform main IP and root password of my dedicated server.

Looking forward to your prompt response

Best Regards
Amit
22/07/2019 19:11
HOST LyT Staff

Hello,
Your pointed 1 and 2 not included this SMTP pack,
You can check our Features.
Your IP range 103.129.46.58 to 103.129.46.60 and 103.129.46.75 to 103.129.46.77

Thanks
21/07/2019 18:00
Amit Chattopadhyay Client
Hello Support Team,

Thanks for your support. I have now received account details. Created test mailing list and campaign. Sent campaign mails.
Mails have successfully sent however, there are many errors. Please check Error log.

Please help me with following information
1. Have you set up bounce processing ? I mean the Cron set-up and creating mail boxes ?
2. How Do I access mailboxes for bounce, From: etc. ? Please send me the URL and user-id password for each mail box
3. What are my IPs ? I believe these will be for my dedicated use

Looking forward to your early response

Best Regards
Amit

----------------------------
IP Address: 103.211.53.212

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Amit Chattopadhyay
, US
Aug 12, 2019 5:59 am EDT

hostlyt.com is a fraud company - do not fall for choreographed reviews. They have cheated many people, you only need to Google hostlyt.com review or visit their FaceBook page. They use part of their ill gotten money to hire SM companies to write staged reviews to fool unsuspecting people. Do not pay them - you are not going to get any service. On top of that, they will steal your data. This is run by a gang of Bangladeshi frauds.

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Michael Karas
, CH
Feb 08, 2019 2:21 am EST
Verified customer This comment was posted by a verified customer. Learn more

HostLyt Email Marketing

HostLyt PowerMTA Email Marketing has easy-to-use features, top-rated support, and affordable pricing plans AND also non suspended SMTP Service for Abuse issue or high bounce issue. they config SMTP properly like DKIM, DMARC, SPF, rDNS, MX etc. But i don’t know why some bad review, But for thousands of client to if paste 2–3 clients bad review its normal.

Lastly would like to suggest you find out yourself by taking a sign up and start using the HOSTLyT Service, But don’t allow for trail cause they using Dedicated SMTP After order they setup and then delivery you. But don’t worry i am using service its super good and best speed also.

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ahmed ghanim
, US
Dec 30, 2018 1:52 am EST

السلام عليكم لو فى اى حد عربى اشترى الخدمه
ارجو التواصل معى دى بياناتى
www.facebook.com/ahmedghanim
وده رقمى على الواتس
+[protected]
وده ايميلى
ahmed.ghanim.r24@gmail.com

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